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Airport Operation Jobs

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Staff to join our team in Dhanbad. This full-time role is ideal for individuals with 0 to 1 year of experience and who have completed their 10th grade. nnKey responsibilities include:nn- Customer Service: Assist passengers with check-in, boarding, and inquiries to ensure a smooth travel experience.n- Bag Handling: Safely manage and transport luggage, ensuring it reaches the correct destination promptly.n- Coordination: Work closely with airline personnel and other airport staff to maintain efficient operations.n- Safety Compliance: Follow safety protocols and regulations to ensure a secure environment for passengers and staff.n- Problem-Solving: Address issues or challenges that arise during passenger travel, providing effective solutions to enhance customer satisfaction.nnThe ideal candidates will possess strong communication skills and a friendly demeanor, showing the ability to work well under pressure. Attention to detail and the capability to follow instructions are essential in this role. Flexibility and a commitment to teamwork are also important as you will be collaborating with various departments within the airport. We encourage enthusiastic individuals ready to contribute to the travel industry and deliver excellent service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kochi
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Warangal
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are seeking an Airport Supervisor in Warangal, India, who will manage daily operations and ensure a smooth airport experience for passengers and staff. The ideal candidate will have 2 to 8 years of experience and at least a 10th-grade education.nnKey responsibilities include:nn1. Staff Management: Oversee airport staff, allocate tasks, and ensure efficient performance to maintain high service standards.nn2. Operational Coordination: Coordinate daily operations, including monitoring flight schedules, baggage handling, and security procedures, ensuring compliance with safety regulations.nn3. Passenger Assistance: Address passenger inquiries and resolve issues promptly, providing exceptional customer service to enhance the travel experience.nn4. Problem Solving: Proactively identify and resolve operational problems, working collaboratively with different teams to ensure a seamless functioning of airport services.nnRequired skills and expectations include:nn- Strong communication skills to effectively interact with staff, passengers, and airport authorities.n- Leadership abilities to manage a team, inspire colleagues, and maintain a positive work environment.n- Organizational skills to handle multiple tasks and prioritize responsibilities in a fast-paced setting.n- A basic understanding of airport operations and regulations to ensure compliance with all relevant policies.n- Flexibility to work varying hours, as airport operations require supervision at all times. nnWe look for a dedicated individual who is committed to providing outstanding service and ensuring the airport runs smoothly.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Cooch Behar
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airline Ground Staff in Cooch Behar, India, where you will play a crucial role in ensuring a smooth and efficient airport experience for passengers. We are looking for enthusiastic candidates with a background of 0 to 2 years of experience, preferably who have completed at least 10th grade.nnKey Responsibilities:nn1. Passenger Check-In: Assist passengers during the check-in process, ensuring that all necessary steps are followed for a seamless experience.n n2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is safely handled and properly tagged.n n3. Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and offering assistance as needed.n n4. Coordination with Security: Work closely with security personnel to ensure compliance with safety regulations.nn5. Operational Support: Assist with various tasks as required by airline operations, contributing to a safe and efficient working environment.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A proactive attitude and a customer-focused approach are essential for this role. Basic knowledge of airport procedures and safety protocols is a plus, though training will be provided. Candidates should be adaptable to work in a dynamic environment and willing to learn quickly. This full-time position will require you to work from our office at the airport, so flexibility in working hours is necessary to meet operational needs.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Amritsar
Backend Process Basic Computers Computer Operations MS Office Word Airline Operations Airport Operation Aviation Hospitality Executive Security Guard Ground Handling Staff Cargo Handling Airport Cargo Ground Operation Excel
We are seeking a dedicated Back Office Executive to join our team in Amritsar. This full-time position is ideal for individuals with 0 to 2 years of experience, and a minimum education of 12th Pass.nnIn this role, you will support daily operations, ensure smooth administrative processes, and assist in various tasks to enhance workflow efficiency.nnKey Responsibilities:nn1. Data Entry: Accurately input customer and company data into the database to maintain updated and reliable records.nn2. Documentation Management: Organize and maintain files and documents, ensuring that all materials are easily accessible and correctly filed for review.nn3. Communication Support: Assist with internal and external communications, responding to inquiries and providing necessary information to colleagues and clients.nn4. Reporting: Prepare basic reports as needed, helping to track progress and performance metrics that contribute to the organizations goals.nn5. Security Compliance: Follow airport security protocols, assisting with the screening of passengers and luggage to ensure safety regulations are adhered quired Skills and Expectations: Candidates should have completed their 12th grade and possess a positive attitude with a strong willingness to learn.nnRequired Skills and Expectations:nnCandidates should possess strong attention to detail, be proficient in computer use, and have a basic understanding of office administrative tasks. Good communication skills, both written and verbal, are essential to collaborate effectively with team members. We expect candidates to be proactive, willing to learn, and able to adapt to various responsibilities in a fast-paced environment. A positive attitude and a strong work ethic are key to succeeding in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff
We are seeking a dedicated Air Ticketing Agent to join our team in Bhubaneswar. This role is ideal for candidates with varying levels of experience, from freshers to those with up to five years in the field. nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.n- Customer Service: Offer excellent service to clients, addressing their inquiries and resolving issues related to bookings and travel plans.n- Reservation Management: Manage booking systems efficiently to ensure accuracy in reservations, changes, and cancellations.n- Documentation: Prepare and verify travel documents, ensuring all necessary information is complete and accurate for smooth travel.nnRequired Skills and Expectations:nnCandidates must have a minimum education level of 10th standard. Strong communication skills are essential, as the role involves interacting with clients and airlines. Attention to detail is crucial for managing bookings and avoiding errors. Candidates should exhibit a customer-focused attitude and the ability to work well in a team environment. Basic computer skills, including familiarity with ticketing software and Microsoft Office, are also expected. The successful candidate will have the enthusiasm to learn and adapt in a dynamic environment. nnJoin our team and play a key role in enhancing our customers' travel experiences!
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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  • 0 - 1 yrs
  • 250000/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Aviation Security Interpersonal Skills Ground Management
Airport Operations and Passenger Services At the Airport, Before and After Passengers Board the Aircraft.Common Responsibilities Include:Passenger Check-in and Issuing Boarding PassesBaggage Handling and CoordinationAssisting Passengers At Boarding GatesHandling Flight Arrivals and DeparturesCustomer Service and Resolving Passenger QueriesCoordinating with Airline, Security, and Airport TeamsAssisting Elderly Passengers, Children, or Passengers Requiring Special AssistanceManaging Documentation and Flight-related InformationSupporting Smooth Turnaround Operations of AircraftTypical Job TitlesAirport Ground StaffCustomer Service ExecutiveAirport Operations ExecutiveCheck-in ExecutiveBoarding Gate ExecutiveBaggage Services ExecutivePassenger Service Agent
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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Freshers For Ground Staff - Ahmedabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Amritsar. This role is ideal for individuals who enjoy working in a dynamic environment and who are eager to contribute to an outstanding travel experience for passengers.nnKey Responsibilities:nn1. Check-in Assistance: Assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently and accurately.n n2. Baggage Handling: Manage baggage services, including loading and unloading luggage, ensuring that all bags are handled with care and delivered to the correct destinations.nn3. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport services, addressing any questions or concerns they may have.nn4. Security Compliance: Follow airport security protocols, assisting with the screening of passengers and luggage to ensure safety regulations are adhered to.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a positive attitude with a strong willingness to learn. Good communication skills in English and local languages are essential for interacting with passengers and colleagues. Attention to detail is crucial for ensuring a smooth check-in and baggage handling process. Being able to work in a fast-paced environment and handle multiple tasks simultaneously is important for success in this role. A commitment to excellent customer service will help create a pleasant experience for all travelers.
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Fresher hiring for Airport Operations Executive

Indigo Visa & Immigration Services

  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and customer satisfaction. Your responsibilities will include the following:- Customer Service: Assist passengers with inquiries, provide information about flights and airport services, and ensure a pleasant travel experience.- Check-in Assistance: Support the check-in process by guiding passengers, checking their documents, and ensuring they are at the correct boarding gate.- Baggage Handling: Ensure the safe and timely handling of passenger luggage, including loading and unloading, to maintain a smooth flow of operations.- Coordination with Staff: Work closely with various airport teams, including security, boarding, and ground staff, to facilitate efficient operations and address any issues that arise.- Emergency Response: Stay informed about safety protocols and procedures, and assist in emergency situations to ensure passenger safety and well-being.- Reporting Issues: Identify any operational problems, report them to the appropriate authorities, and work on solutions to prevent recurrence.To succeed in this role, you should be detail-oriented and possess excellent communication skills. A friendly demeanor and the ability to remain calm under pressure are essential. Freshers are welcomed, so a positive attitude and willingness to learn are key. You should also have basic computer skills and a good understanding of English to communicate effectively with both staff and passengers. Being adaptable and teamwork-oriented will help you thrive in this fast-paced environment.
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Interview For Airport Ground Staff || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Delhi NCR
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
We are looking for dedicated Airport Ground Staff in Delhi NCR to ensure a smooth experience for passengers throughout their journey. This role is ideal for those who are enthusiastic about the aviation industry, offering a chance to develop skills while working in a dynamic environment.Key Responsibilities:- Check-In Assistance: Help passengers with check-in procedures, ensuring all necessary documentation is verified for a hassle-free boarding experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring bags are handled with care and correctly tagged to avoid loss.- Customer Service: Address passenger inquiries and concerns with professionalism, providing information about flights, airport facilities, and general travel assistance.- Safety and Security: Participate in the safety protocols of the airport, ensuring all operations comply with regulations to maintain a secure environment.- Coordination with Airlines: Liaise with airline staff and ground operations teams for flight schedules and any special requirements for passengers.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. Attention to detail and the ability to work in a fast-paced environment are essential. Teamwork and a customer-oriented attitude will help candidates succeed in providing outstanding service to all travelers. Previous experience in the hospitality or aviation sector is an advantage but not mandatory. Candidates should be ready to work full-time from the office.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Raipur
Good Communication Skills Team Coordinator
The Airport Operations Executive is responsible for ensuring smooth airport operations and excellent customer service. This role is essential for maintaining safety and efficiency in daily airport activities.Key Responsibilities:- Assist Passengers: Provide support to passengers during check-in, boarding, and arrival, ensuring all inquiries and needs are addressed effectively.- Coordinate with Airlines: Collaborate with airline staff to facilitate timely departures and arrivals, helping to resolve any issues that may arise.- Monitor Flight Schedules: Keep an eye on flight schedules and updates, communicating relevant information to passengers and crew promptly.- Manage Baggage Handling: Oversee the handling of luggage and cargo to ensure proper loading and unloading, minimizing delays or losses.- Ensure Safety Protocols: Follow and enforce safety procedures to maintain a secure environment for passengers and staff, including emergency response readiness.- Record Keeping: Maintain accurate logs and reports related to flight operations and customer service interactions for future reference.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for monitoring flight schedules and managing baggage. A customer-oriented attitude is expected to handle various passenger situations positively. Since this role may involve teamwork, the ability to collaborate with different airline personnel is important. Additionally, basic computer skills will be necessary for maintaining records and accessing operational systems. The ideal candidate should be adaptable and ready to work in a fast-paced environment, particularly during peak travel times.
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Dum Dum Kolkata
Ground Staff Back Office Processing Human Resource Aviation Security Ground Staff Activities Airport Ground Handling Ground Handling Airline Operations
We are looking for dedicated individuals to join our team as Airport Ground Staff in Dum Dum. This role is essential in ensuring a smooth experience for passengers at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and travel documents ready.- Baggage Handling: Safely manage luggage during boarding and disembarking, ensuring it is loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers, addressing their queries and concerns with friendliness and efficiency.- Security Compliance: Ensure that all security protocols are followed, including baggage checks and passenger screenings.- Coordination with Airlines: Work closely with airline staff to manage flight schedules, boarding processes, and gate changes effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess 0 to 2 years of relevant experience in customer service or a related field. Good communication skills, both verbal and written, are essential for interacting with passengers and colleagues. A positive attitude and the ability to work under pressure are important in this fast-paced environment. Being a team player who can work collaboratively with others is crucial for the success of our operations. Candidates must be available for full-time work and comfortable working from the office at the airport. Flexibility with work shifts is also expected, including weekends and holidays.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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Airline Operations Aviation Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Staff Activities Hospitality Airport Operation Ground Operation Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in New Zealand. The ideal candidate will have 4 to 10 years of experience and a relevant educational background in fields like Business Administration, Hotel Management, or similar areas.Key Responsibilities:- Passenger Assistance: Provide timely help to passengers, including check-in, boarding, and addressing their inquiries. This ensures a smooth travel experience for everyone.- Baggage Handling: Manage the loading and unloading of luggage while maintaining safety protocols. This is crucial for protecting passenger belongings and ensuring efficient operations.- Safety Protocol Enforcement: Monitor and enforce safety regulations in the airport. Adhering to these protocols is vital for the safety of passengers and staff.- Communication: Coordinate with airline staff, security, and customs to ensure seamless operations. Effective communication is key to resolving issues quickly and maintaining schedules.- Customer Service: Deliver high-quality service to enhance passenger satisfaction. Positive interactions can greatly improve the overall travel experience.Required Skills and Expectations:- A degree or relevant qualification is preferred, demonstrating a solid educational background.- Strong interpersonal and communication skills are essential for effective interaction with passengers and team members.- Experience in customer service roles is highly valued, as it contributes to delivering excellent passenger support.- Time management skills are important to handle various tasks efficiently and ensure that operations run smoothly.- A proactive attitude and the ability to work under pressure are necessary traits for success in this fast-paced environment.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Dumdum Kolkata
Good Communication Skills Airline Operations Aviation Hospitality Ground Handling Airport Ground Handling Aviation Security Interpersonal Skills
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth travel experience for passengers. You will manage various operational tasks at the airport, delivering exceptional customer service while maintaining safety and efficiency.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and baggage claim to make their travel experience pleasant and efficient.- Customer Service: Address passenger inquiries and resolve issues related to flights, luggage, or any other travel concerns, providing helpful and friendly service.- Safety Checks: Ensure that all safety protocols are followed during boarding and disembarkation, contributing to a secure travel environment.- Luggage Management: Supervise the loading and unloading of baggage, ensuring that all items are handled with care and dispatched correctly.- Coordination with Airlines: Communicate with airline teams to relay information about flights, gate changes, and passenger needs, fostering effective teamwork.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with passengers and team members frequently.- A customer-focused attitude is crucial; you should be friendly, approachable, and patient in all situations.- Basic problem-solving abilities will help you address passenger concerns and make quick decisions when challenges arise.- Being organized and attentive to detail is important for managing multiple tasks efficiently.- A willingness to work flexible hours, including weekends and holidays, is necessary due to the dynamic nature of airport operations.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Cargo Manager Cargo Officer Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Logistics Officer Logistics Operations
We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Raipur
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team in Raipur, Chhattisgarh as an Airline Ground Staff member, where you will play a crucial role in ensuring a smooth travel experience for passengers.nnKey Responsibilities:nn1. Check-in Assistance: Help passengers with the check-in process, ensuring their documents are in order and providing information about their flights.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring all bags are handled with care to prevent damage.nn3. Customer Service: Address passenger inquiries and concerns, offering solutions and maintaining a high level of service to enhance their travel experience.nn4. Safety Checks: Conduct safety inspections of the boarding area and the aircraft on the ground, adhering to all safety protocols to ensure the well-being of passengers and staff.nn5. Coordination with Airline Staff: Collaborate with pilots, flight attendants, and other crew members to ensure timely and efficient operations.nnRequired Skills and Expectations:nnCandidates must have completed at least their 10th grade and have a willingness to learn, as well as the ability to work in a fast-paced environment. Strong communication skills, both verbal and written, are essential for interacting with passengers and the team. Attention to detail is crucial for tasks like baggage handling and safety inspections. Teamwork and a customer-oriented approach will help you thrive in this role, making every passengers journey a pleasant one. Experience is not mandatory, making this an excellent opportunity for both newcomers and individuals with up to two years of experience.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Durgapur
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated individuals to join our team as Airline Ground Staff in Durgapur, India. This full-time role is perfect for those looking to begin their career in the aviation industry. nnKey Responsibilities:n1. Passenger Assistance: Greet and assist passengers at the airport, helping them with check-in, boarding, and luggage handling. This includes providing information about flights and airport services.n n2. Baggage Handling: Ensure the safe and timely handling of passenger luggage. This involves checking tags, loading, and unloading bags from aircraft, and managing lost baggage reports.nn3. Customer Service: Provide excellent customer service by addressing passenger inquiries and resolving any issues efficiently and courteously.nn4. Safety Compliance: Follow all safety and security procedures as required by airline regulations and standards. This ensures a safe environment for both passengers and staff.nnRequired Skills and Expectations:nCandidates should have a minimum of a 10th-grade education and be willing to work full-time in an office environment. The ideal applicant should possess strong communication skills, a positive attitude, and the ability to work well in a team. Previous experience is not required, making this an excellent opportunity for freshers looking to build an exciting career in aviation. Candidates should also be punctual, reliable, and capable of working in a fast-paced environment.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Patna
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our dynamic team as an Airline Ground Staff member in Patna, India. This full-time role is perfect for those looking to start their career in the aviation industry, with no prior experience needed.nnKey Responsibilities:nn1. Check-In Assistance: Support passengers during the check-in process, ensuring smooth operations and addressing any inquiries they may have.n n2. Baggage Handling: Safely manage and transport luggage, ensuring it is loaded onto the correct flight and addressing any baggage-related issues.nn3. Customer Service: Provide exceptional service to passengers, assisting with queries, complaints, and special requests to enhance their travel experience.nn4. Safety and Security: Ensure compliance with all safety and security protocols, contributing to a secure environment for both passengers and staff.nn5. Coordination with Staff: Collaborate with flight crews and other team members to ensure effective communication and coordination during boarding and ground handling.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade. A keen interest in aviation, along with strong communication skills, is essential. The ability to work in a fast-paced, team-oriented environment is important, as is a friendly and approachable demeanor for interacting with passengers. Flexibility to handle varying shift patterns may be required. Being detail-oriented and having a proactive attitude towards problem-solving will be beneficial in this role.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Patna, India, and be a vital part of the airport operations. This full-time position is perfect for individuals who have completed their 12th grade and are looking for their first job or to gain experience in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in processes, providing information on flights, and addressing any queries to ensure a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passengers' luggage, ensuring it is correctly tagged and loaded onto the correct flights.nn3. Safety Protocols: Follow airport safety regulations and procedures to ensure a secure environment for passengers and staff.nn4. Communication: Collaborate with various airport departments, including airlines and security, to coordinate efficient boarding and deplaning processes.nn5. Problem Solving: Handle unexpected situations, such as flight delays or passenger complaints, with calmness and efficiency to maintain a high level of service.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, be approachable, and able to work well in a team setting. A customer-oriented attitude and the ability to handle high-pressure situations are essential. Punctuality and reliability are crucial, as well as a willingness to learn about airport operations and procedures. Prior experience is not necessary, making this an ideal opportunity for those entering the workforce.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Darbhanga
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to assist with the smooth operation of airport services in Darbhanga, India. This is a full-time position suitable for individuals with up to 2 years of experience or fresh graduates.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, providing information about flight schedules and boarding times.n n2. Baggage Handling: Manage the loading and unloading of passenger luggage, ensuring all bags are handled with care and delivered safely to their destination.nn3. Customer Service: Address passenger inquiries and resolve any issues related to their travel experience, ensuring high levels of satisfaction.nn4. Safety Compliance: Follow safety protocols and procedures while performing tasks, prioritizing the well-being of passengers and staff.nn5. Team Collaboration: Work closely with other ground staff and airport personnel to ensure timely and efficient operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education. Strong communication skills are essential for interacting with passengers effectively. A positive attitude and the ability to work in a fast-paced environment will be crucial for success in this role. Attention to detail and a commitment to safety standards are expected to maintain high operational efficiency. Candidates should be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Dehradun
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Dehradun, India, where you will play a vital role in ensuring a smooth travel experience for passengers at the airport.nnKey Responsibilities:nn1. Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and help them with baggage drop-off.nn2. Customer Service: Providing excellent customer support is essential. You will address passenger inquiries, offer assistance, and resolve any issues they may encounter.nn3. Baggage Handling: You will be responsible for loading and unloading luggage, making sure that it is handled safely and efficiently.nn4. Safety Protocols: Following airport safety regulations is paramount. You will ensure that all safety protocols are strictly followed during operations.nn5. Coordination with Team: Collaborating with other team members is key. You will work closely with fellow staff to ensure smooth operations and effective communication.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade. We seek enthusiastic individuals who can work in a fast-paced environment. Strong communication skills are essential, along with the ability to work well under pressure. A friendly and approachable demeanor is important to provide excellent customer service. Previous experience is not required, making this role suitable for freshers as well as those with up to two years of experience. Being a team player and being proactive in your tasks will contribute to your success in this position.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Delhi NCR
Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Airport Operation Aviation Air Traffic Control Ground Handling Air Cargo
We are looking for an Airport Representative to join our team in Delhi NCR. This entry-level position is ideal for individuals seeking to start their career in the travel industry. The successful candidate will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers at the airport, provide them with necessary information, and help them navigate through the airport.nn2. Check-in Support: You will assist passengers during the check-in process, ensuring that all documentation is in order and that they are aware of any flight updates.nn3. Baggage Handling Coordination: You will help manage and track passenger luggage to ensure it reaches the correct destination.nn4. Customer Service: You will address queries and resolve any issues passengers may encounter, maintaining a friendly and professional approach at all times.nnRequired Skills and Expectations:nnThe ideal candidate should have a minimum education level of 10th pass and possess strong communication skills to interact effectively with passengers. A proactive attitude and the ability to work under pressure are essential. Since this is a full-time position, candidates must be prepared to work from the office and may have to adapt to varied working hours. Attention to detail and a commitment to customer satisfaction are critical in ensuring a positive experience for all travelers.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- Baggage Handling: Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- Customer Service: Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- Security Regulations: Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- Team Collaboration: Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Bhimavaram
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.Key Responsibilities:- Customer Assistance: Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- Check-in Operations: Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- Boarding Management: Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- Problem Solving: Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- Safety Procedures Compliance: Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.Required Skills and Expectations:- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Hospitality Aviation Ground Staff Activities Ground Handling Airport Cargo Aviation Security Airport Ground Handling Ground Operation Interpersonal Skills Ground Management Passenger Handling
Join the dynamic team of Airport Ground Staff in Bangalore, India, where you will play a crucial role in supporting the smooth operations of the airport. This position is ideal for individuals with 0 to 6 years of experience and a 10th-grade education. nnKey Responsibilities:nn- Passenger Assistance: You will help passengers with check-in procedures, boarding, and inquiries, ensuring a pleasant travel experience.n- Baggage Handling: Responsible for the safe and efficient loading and unloading of luggage, while maintaining strict adherence to security protocols.n- Crew Support: Work closely with airline crews to coordinate on-ground operations, ensuring timely departures and arrivals.n- Terminal Services: Provide effective customer service in the airport terminals, assisting with information regarding flights and amenities.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with passengers and team members. A customer-focused attitude, attention to detail, and the ability to work in a fast-paced environment are essential. You should demonstrate reliability and flexibility, as shift work may be required. A pleasant demeanor is vital, as you will represent the face of the airline during travelers' journey. With a full-time commitment expected, this role is suited for motivated individuals eager to contribute to the aviation industry.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata, India. This full-time position is ideal for those who have completed their 10th grade and have up to 6 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.n n2. Baggage Handling: Ensure that all luggage is loaded and unloaded safely and efficiently, preventing any loss or damage during transit.n n3. Customer Service: Address passenger inquiries and resolve any issues promptly and courteously to enhance customer satisfaction.n n4. Safety Compliance: Follow all airport safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have a positive attitude and strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling baggage and addressing customer needs. The ability to work in a fast-paced environment is necessary, as the role involves dealing with multiple tasks simultaneously. Flexibility in work hours, including weekends and holidays, may be required. Prior experience is not mandatory, making this an excellent opportunity for those starting their careers in the aviation industry.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Mumbai as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service.nnKey Responsibilities:nn1. Passenger Service: Assist passengers with check-in, boarding, and baggage handling, ensuring a pleasant travel experience.n2. Customer Assistance: Provide information about flight schedules, terminal facilities, and general inquiries to enhance customer satisfaction.n3. Baggage Handling: Safely manage and transport luggage to and from the aircraft, following all necessary protocols to prevent loss or damage.n4. Safety Compliance: Adhere to safety regulations and airport procedures to maintain a secure environment for passengers and staff.n5. Support Operations: Collaborate with other team members and airline personnel to ensure timely departures and arrivals, promoting effective communication.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass. While prior experience of 0 to 6 years is appreciated, freshers are welcome to apply. Strong communication skills in English and local languages will help in effectively assisting passengers. A friendly and approachable attitude is important, along with the ability to work well under pressure in a busy environment. Flexibility to work various shifts, including weekends and holidays, is expected. You should also be physically fit to handle the demands of the role, including lifting baggage as needed.
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  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • Fresher
  • Bareilly
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. Provide Product Information: Offer detailed information about products and services, helping customers make informed decisions.3. Resolve Issues: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. Maintain Records: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. Follow Up: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Madurai
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Srinagar
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mopa Goa
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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Air Port Ground Staff

Nigam Tori Opc Pvt Ltd

Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities
We have vacant of 50 Air Port Ground Staff Jobs in Birbhum,Birlapur,Bagnan,Kolaghat,Kharagpur, for Freshers Educational Qualification : Higher Secondary, B.A, B.C.A, B.Com, B.Sc, M.A, M.Com, M.Sc Skill airport operation,aviation,hospitality,Aviation Security,ground staff activities etc.
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Airline Ground Staff

Nigam Tori Opc Pvt Ltd

Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities
Hiring for 50 Airline Ground Staff Jobs in Santragachi, Howrah,Howrah,Andul,Chandrakona,Medinipur, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.Com, B.Sc, M.A, M.Com, M.Sc with Good knowledge in airport operation,aviation,hospitality,Aviation Security,ground staff activities etc.
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Airport Ground Staff

Nigam Tori Opc Pvt Ltd

Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities
Hiring for 50 Airport Ground Staff Jobs in Santragachi, Howrah,Bankura,Medinipur,Paschim Medinipur,Purba Medinipur, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.Com, B.Sc, M.A, M.Com, M.Sc with Good knowledge in airport operation,aviation,hospitality,Aviation Security,ground staff activities etc.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Jalpaiguri
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Airport Customer Service Associate to join our team in Jalpaiguri, India. This entry-level role is perfect for those looking to start their career in customer service at an airport. The position requires a passion for helping others and ensuring a pleasant travel experience.nnKey Responsibilities:nn- Assist Passengers: Provide support to travelers during check-in and boarding processes, ensuring a smooth and friendly experience.n- Handle Inquiries: Respond to customer questions and concerns promptly, offering solutions and guidance regarding flights and airport services.n- Manage Documentation: Verify passenger documentation and ensure all necessary information is accurately processed for travel.n- Collaborate with Team Members: Work closely with colleagues to ensure all services are delivered efficiently and in a coordinated manner.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and have little to no prior experience, making this an excellent role for new entrants. Strong communication skills are essential, as you will be interacting with diverse passengers and addressing their needs. A customer-focused attitude is crucial, as is the ability to work in a fast-paced environment. Reliability, teamwork, and a willingness to learn will help you succeed in this role. Be prepared to work from the office and engage actively with travelers daily.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ambedkar Nagar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate, where you will play a vital role in ensuring a positive experience for travelers at the airport. This position is ideal for individuals looking to start their career in customer service.nnKey Responsibilities:nn- Customer Assistance: Welcome passengers and provide information about flights, boarding procedures, and airport facilities to ensure a smooth travel experience.n- Check-in Support: Assist travelers with the check-in process, including luggage handling and issuing boarding passes.n- Problem Resolution: Address customer complaints and queries promptly, offering solutions to enhance their travel experience.n- Communication: Work collaboratively with airport staff and airline personnel to share important information and ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 10th grade and possess a strong commitment to customer service. You will need good communication skills, both verbal and written, to effectively assist travelers. A friendly and positive attitude is essential in this role, as you will be interacting with a diverse range of passengers. Basic problem-solving abilities will help you address customer concerns efficiently. Since this is an office-based position, punctuality and a professional demeanor are expected. Previous experience is not required, making this an excellent opportunity for individuals with little to no work history.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Purulia
Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airline Ramp Executive to join our team in Purulia, India. This position is ideal for individuals with little to no experience, providing an opportunity to start a career in the aviation industry.nnKey Responsibilities:nn- Aircraft Handling: Assist in the safe loading and unloading of baggage and cargo on and off aircraft, ensuring the timely turnaround of flights.n- Safety Compliance: Follow safety procedures and guidelines to ensure a secure working environment on the ramp, including using personal protective equipment as required.n- Equipment Operation: Navigate and operate ground support equipment responsibly, such as tugs and belt loaders, to facilitate efficient ramp operations.n- Communication: Coordinate with team members and other departments to ensure smooth operations and address any operational challenges promptly.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 10th pass. The role calls for strong teamwork skills, as you will work closely with colleagues in a dynamic environment. Attention to detail is essential to ensure safety protocols are strictly followed. Punctuality and reliability are important expectations to maintain efficient workflows. Enthusiasm and a willingness to learn are valuable attributes as you embark on your career with us.
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Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Aviation Aviation Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for experienced Ground Staff in Saudi Arabia to support our operations with professionalism and efficiency. This role requires individuals who are dedicated and enjoy working in a fast-paced environment. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage claims to ensure a smooth travel experience.- Baggage Handling: Safely manage all baggage and cargo, ensuring they are loaded and unloaded correctly according to regulations.- Customer Service: Address passenger inquiries and concerns with a friendly demeanor, demonstrating excellent communication skills.- Safety Checks: Conduct routine safety checks and inspections on equipment and facilities to maintain compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to ensure efficient service delivery and timely departures.- Record Keeping: Maintain accurate records of passenger details, luggage, and services provided for reporting and analysis.To excel in this role, candidates should possess several key skills and meet specific expectations:- Experience: A minimum of 9 to 15 years in a ground staff or related position, showcasing a deep understanding of airport operations.- Communication Skills: Strong verbal communication and interpersonal skills to effectively interact with passengers and colleagues.- Teamwork: Ability to work cooperatively in a team environment while managing multiple tasks efficiently.- Attention to Detail: Critical for ensuring safety, security, and proper handling of passenger luggage.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet operational needs.
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  • 7 - 13 yrs
  • Singapore
Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Manager Ground Staff Security Airline Ground Staff
We are seeking a dedicated and skilled Ground Staff to join our team in Singapore. The ideal candidate will be responsible for ensuring smooth operations at the airport, providing excellent customer service, and maintaining safety and security standards.Key Responsibilities:- Customer Service Assistance: Greet and assist passengers to ensure a pleasant airport experience, answering inquiries, and providing information about flights and services.- Baggage Handling: Oversee the check-in process and manage baggage to ensure that all luggage is properly tagged and handled with care.- Safety and Security Checks: Conduct security screenings and checks to ensure the safety of all flights and passengers, complying with airport regulations.- Coordination with Airlines: Liaise with airline representatives for coordination of flight schedules and operations, ensuring that all information is relayed accurately.- Emergency Handling: Assist in emergency situations by following specific protocols and providing support to affected passengers.Required Skills and Expectations:Candidates should have a minimum of 7 years of experience in a similar role, showcasing a strong understanding of airport operations. A basic education level of 12th pass is required. Excellent communication skills in English are necessary, and knowledge of additional languages is an advantage. The ideal candidate should exhibit a strong customer service orientation, have good problem-solving abilities, and work well under pressure. Flexibility with shifts and a commitment to teamwork is essential for success in this role.
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Aviation Security Aviation Trainer Customer Manager Dental Officer Staff Officer Front Officer Front Desk Officer Front Desk Manager Front Office Manager Front Office Duty Manager Assistant Manager Front Office Assistant Front Office Manager Front Office Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Operation Loader
Hiring for 18 Aviation Ground Staff Required Required Jobs in Singapore, Saudi Arabia, Qatar, Oman, Poland, Luxembourg, Denmark, Malaysia, Maldives, Australia, with minimum 5 Years Experience,Required Educational Qualification is : Secondary School, B.A, B.Com, B.Sc, B.E with Good knowledge in Aviation Security, Aviation Trainer, Customer Manager, Dental Officer, Staff Officer, Front Officer, Front Desk Officer, Front Desk Manager, Front Office Manager, Front Office Duty Manager, Assistant Manager Front Office, Assistant Front Office Manager, Front Office, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Ground Staff Supervisor, Ground Staff Security, Air Port Ground Staff, Ground Operation, loader etc.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
We are looking for dedicated Airport Ground Staff to join our team in Bangalore, India. This role is ideal for individuals seeking a starting position in the aviation industry, offering an exciting environment with opportunities for growth.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers at various points, such as check-in and boarding, ensuring a smooth travel experience.n- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and placed on the right flights.n- Check-in Operations: Facilitate the check-in process by verifying passenger details and issuing boarding passes in a timely manner.n- Information Providing: Address passenger inquiries and provide accurate information about flight schedules, services, and airport facilities.nnRequired Skills and Expectations:nnCandidates should have completed their 12th standard and possess excellent communication skills. A friendly and approachable demeanor is essential for assisting passengers effectively. A commitment to teamwork and attention to detail is expected, as the role involves coordinating with various departments. Previous experience is not necessary, making this an excellent opportunity for fresh graduates or those with up to five years of experience. Candidates must be prepared to work full-time and operate from the office, contributing to the airports smooth functioning and enhancing passenger satisfaction.
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12th Pass Freshers For Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Agra
Customer Relationship Air Ticketing Ticket Booking Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Air Ticketing Reservation Good Communication Housekeeping Internal Communication Personality Development Airport Ramp Air Freight Air Traffic Control Air Cargo
We are looking for dedicated individuals to join our team as Airport Ground Staff in Agra, India. This role is ideal for candidates with up to five years of experience and a minimum educational qualification of 12th pass. nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers, help them with check-in, and ensure smooth boarding processes, providing a comforting presence and support throughout their journey.nn2. Baggage Handling: Your role involves managing luggage by checking it in, loading, and unloading bags, ensuring safety and proper care of all passenger belongings.nn3. Flight Information: You will communicate essential flight details to passengers, including departures and arrivals, helping to minimize confusion and provide clear directions.nn4. Customer Service: Utilizing strong communication skills, you will resolve passenger queries and complaints, maintaining a friendly and professional demeanor to enhance the travel experience.nn5. Team Collaboration: Working closely with other staff members is crucial. You will coordinate with airline personnel and team members to ensure efficient operations.nnRequired Skills and Expectations:nnCandidates should possess excellent communication and interpersonal skills to interact effectively with passengers and colleagues. A strong sense of responsibility and attention to detail is essential for managing tasks efficiently. Adaptability and problem-solving skills will help you handle various situations that may arise in a fast-paced airport environment. A positive attitude and a willingness to learn are also important traits for this position.
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Openings For Airport Ground Staff || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Prayagraj
Customer Relationship Air Ticketing Ticket Booking Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Air Ticketing Reservation Good Communication Housekeeping Internal Communication Personality Development Airport Ramp Air Freight Air Traffic Control Air Cargo
Join our team as Airport Ground Staff in Prayagraj, India, where you will play a vital role in ensuring smooth airport operations. This full-time position is ideal for candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnKey Responsibilities:nn1. Customer Assistance: You will assist passengers with check-in, baggage handling, and boarding procedures, ensuring they have a pleasant experience at the airport.nn2. Safety and Security: You will monitor and enforce safety regulations, ensuring that all airport operations adhere to security protocols.nn3. Coordination with Airlines: Collaborating with airline representatives, you will help communicate flight details, gate changes, and other important information to passengers.nn4. Problem Resolution: In case of flight delays or cancellations, you will provide support to passengers by offering alternatives and solutions, ensuring their travel experience remains smooth.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, as interacting with passengers and airline staff is a key part of the role. An ability to work under pressure is essential, as the airport environment can be fast-paced and dynamic. Good organizational skills will help in efficiently managing tasks, while a friendly and approachable demeanor will enhance customer interactions. A commitment to upholding safety standards and a willingness to learn and adapt in a team-oriented environment are crucial for success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo
Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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