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Airport Operation Jobs

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Varanasi
Airport Operation Customer Service Air Cargo Ground Staff Activities Ground Management Ground Handling Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Airport Ramp Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agen
We are seeking a Ground Staff Supervisor to oversee operations at our facility in Varanasi, India. This is a full-time position suitable for candidates with 0 to 5 years of experience and a minimum education of 10th pass.nnThe Ground Staff Supervisor will be responsible for managing and coordinating daily activities of ground staff to ensure efficient service delivery. You will supervise staff operations, ensuring adherence to safety and quality standards, while also providing training and guidance to team members.nnKey responsibilities include:nn1. Supervising Ground Staff: Oversee daily tasks and ensure that all duties are performed efficiently and accurately.n2. Operational Coordination: Work with other departments to facilitate smooth operations, addressing any issues that arise promptly.n3. Training and Development: Provide training to new employees and ongoing coaching to existing staff to enhance their skills and productivity.n4. Monitoring Performance: Evaluate staff performance regularly, offering feedback and identifying areas for improvement.n5. Ensuring Compliance: Ensure that all activities comply with company policies and safety regulations, maintaining a safe work environment.nnRequired skills and expectations:nnCandidates should possess strong leadership abilities and excellent communication skills. The ability to work under pressure and adapt to changing situations is essential. A collaborative spirit and problem-solving mindset are also key to succeed in this role. Being detail-oriented will help in overseeing operations effectively and maintaining high service quality.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Aviation Ground Management
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle passenger queries and provide customer support.- Assist with baggage handling and luggage-related enquiries.- Guide passengers regarding flight schedules, boarding gates, and airport facilities.- Support airport operations and maintain service standards.- Coordinate with airport departments for smooth operations.- Ensure passenger satisfaction and professional service.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.Required Skills:- Customer Service- Communication Skills- Teamwork- Problem-Solving Ability- Professional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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12th Pass Freshers For Airport Manager

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Manager in Patna, India, to oversee the daily operations and ensure a safe, efficient airport experience for all. This role is ideal for candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnAs an Airport Manager, you will be responsible for supervising airport staff, ensuring compliance with safety regulations, and coordinating with airlines. You will also manage passenger services and respond to inquiries or concerns from travelers.nnKey responsibilities include:nn- Staff Supervision: You will lead a team, providing training and support to ensure excellent customer service and operational efficiency.n- Safety Compliance: Ensuring all airport operations meet safety guidelines is crucial. You will work closely with security and emergency services.n- Coordination with Airlines: Managing relationships with airlines, you will facilitate smooth operations and resolve any issues that may arise.n- Passenger Services Management: You will oversee the delivery of services to passengers, including check-in and baggage handling, to maintain high satisfaction levels.nnThe ideal candidate will have strong communication skills and the ability to manage a team effectively. Problem-solving skills are essential, as is a customer-focused mindset. You should be organized and capable of handling multiple tasks in a fast-paced environment. A willingness to learn and adapt is also important in this dynamic role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kozhikode
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are looking for an Air Export Executive to join our team in Kozhikode/Calicut. This role is ideal for individuals who are eager to start or advance their career in the logistics and export industry, with an opportunity to gain hands-on experience.nnKey Responsibilities:nn1. Coordinate Shipments: You will manage air export shipments, ensuring all documentation is accurate and processed correctly. This includes preparing and submitting necessary shipping documents.nn2. Customer Interaction: Engage with clients to understand their shipping needs and provide updates on their shipments. Effective communication will help build strong relationships with our clients.nn3. Track Shipments: Monitor and track shipments through all stages of transit. You will ensure timely delivery and resolve any issues that may arise during the shipping process.nn4. Collaboration: Work closely with airlines, freight forwarders, and customs officials to ensure compliance with regulations and smooth operations.nnRequired Skills and Expectations:nnWe are looking for candidates who possess strong organizational skills and attention to detail to ensure accuracy in shipment processing. Effective communication skills, both verbal and written, are essential for interacting with clients and partners. A proactive attitude and the ability to work in a fast-paced environment are also important. Previous experience in logistics is a plus, but not required, as we welcome motivated individuals who are eager to learn. A minimum educational requirement is completing the 10th grade.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Operation Airport Ground Handling Air Cargo Cargo Handling Ground Handling Ground Management Ground Operation Airport Cargo Ground Staff Activities Airport Ramp Ground Manager Customer Service
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Malda
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ground Staff to join our team in Malda, India. This full-time position is suitable for individuals with no prior experience who are passionate about working in the aviation industry.nnKey Responsibilities: n- Check-in Process: Assist passengers with the check-in process, ensuring that all necessary documentation is in order and that luggage is properly tagged. n- Baggage Handling: Ensure the safe and timely handling of passengers' baggage, including loading and unloading from aircraft. n- Customer Assistance: Provide excellent customer service to travelers by answering queries, directing them to their gates, and offering support as needed. n- Safety Compliance: Follow all safety protocols and procedures to maintain a secure airport environment.nnRequired Skills and Expectations: nCandidates should have completed at least the 10th grade and exhibit strong communication skills. Attention to detail and a commitment to customer service are essential traits. The ideal candidate should be able to work in a team environment, manage time efficiently, and handle stressful situations with professionalism. Willingness to work flexible hours, including weekends and holidays, is important for this role. A positive attitude and the ability to adapt to changing circumstances will help you succeed in this dynamic environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Bhopal, India, and be an essential part of the airport operations. This full-time position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include:nn1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant experience.n n2. Safety Compliance: Ensure all safety protocols are followed during passenger boarding and deplaning processes to maintain airport safety standards.nn3. Communication: Provide clear information to passengers regarding flight schedules, gate changes, and other travel-related inquiries to keep everyone informed and comfortable.nn4. Team Collaboration: Work closely with other airport staff members to coordinate functions and resolve any issues that arise during operations.nn5. Customer Service: Address passenger concerns and queries promptly, maintaining a friendly and professional demeanor at all times.nnRequired skills and expectations include the ability to communicate effectively, both verbally and in writing. A strong focus on customer service and the capability to work in a fast-paced environment are essential. Candidates should have a positive attitude, be detail-oriented, and demonstrate teamwork. Being reliable and punctual is also crucial, as is the ability to adapt to changing situations while maintaining a calm approach.
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  • 0 - 2 yrs
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your dedication and quick actions contribute significantly to a positive travel experience for passengers. Key responsibilities:- Check-in Assistance: Assist passengers with check-in procedures, helping them through the process of obtaining boarding passes and checking luggage.- Baggage Handling: Ensure that passengers' luggage is loaded and unloaded from aircraft safely and efficiently, preventing damage and loss.- Customer Service: Provide excellent customer service to passengers, addressing their queries and concerns, ensuring they feel valued and supported.- Security Compliance: Assist in following security protocols, which includes checking identification and ensuring that restricted areas are accessed only by authorized personnel.- Flight Coordination: Work closely with the flight crew and other airport staff to facilitate smooth operations, helping manage boarding procedures and communicating any relevant information.Required skills and expectations:Candidates should possess a high school diploma or equivalent, and prior experience is not required, making this position suitable for recent graduates or those seeking to enter the aviation industry. Strong communication skills are essential to interact effectively with passengers and colleagues. Additionally, candidates must demonstrate a commitment to teamwork and have a customer-oriented attitude. A basic understanding of airport operations is a plus, though training will be provided to support your success in this role.
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Airport Ground Staff (Fresher)

Transit Aviation Academy

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kochi
Airport Operation Hospitality
As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is based in Kochi and is suitable for candidates with little to no experience. Key Responsibilities:- Passenger Assistance: You will help passengers with check-in procedures, boarding, and luggage handling. This includes guiding them to the right areas and providing necessary information.- Luggage Handling: Your job will involve ensuring that passengers' luggage is securely checked in and correctly loaded onto flights. You will help prevent delays caused by lost or mishandled luggage.- Customer Service: Providing excellent customer service is key. You will address travelers' inquiries and resolve any issues or complaints they may have, contributing to a positive airport experience.- Safety and Security Checks: You will assist in maintaining safety protocols by ensuring that all baggage and passenger checks are conducted according to regulations.- Team Collaboration: Working closely with other ground staff, cabin crew, and airport personnel is essential for the efficient operation of airport services. Teamwork will be crucial for success in this role.Required Skills and Expectations:Candidates should have strong communication skills and the ability to interact well with a diverse range of people. A customer-oriented mindset is essential, along with basic problem-solving abilities to handle unexpected situations. Attention to detail is important to ensure all procedures are followed correctly, promoting safety and security within the airport environment.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • Fresher
  • 5.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Aviation Ground Staff Activities Air Freight Ground Handling Air Traffic Control Air Cargo
We are looking for an enthusiastic Airport Representative to join our team in Varanasi. This entry-level position is perfect for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.In this role, you will be responsible for assisting passengers at the airport. You will greet guests warmly and provide information about flight schedules, baggage, and services. You will help check in passengers and ensure they have all necessary documents for travel. Additionally, you will manage any inquiries and resolve issues to guarantee a smooth experience for travelers.To succeed in this position, you need excellent communication skills and a friendly demeanor. Being attentive to details is crucial, as you will need to handle various tasks simultaneously. You should be comfortable working in a fast-paced environment and be able to think on your feet, solving problems as they arise.The ideal candidate will be dependable and presentable, representing the company with professionalism. Being a team player will help you work closely with other airport staff to ensure seamless operations. A positive attitude and a willingness to learn will greatly support your growth in this role.Join us to embark on an exciting journey in the airport services sector and help enhance passenger experiences.
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Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
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  • 0 - 1 yrs
  • Mumbai
Air Hostess Ground Staff Cabin Crew Cashier Security Guard Airline Operations Hospitality Ground Staff Activities Cargo Handling Ground Handling Aviation Security Aviation Airport Operation Interpersonal Skills Passenger Handling Airport Ground Handling
Join the dynamic team as an Airport Ground Staff member in Mumbai, India, where your role is pivotal in providing excellent service at both international and domestic airports.Your key responsibilities will include facilitating the check-in process, assisting passengers with their luggage, and ensuring the smooth boarding and deplaning of flights. You will interact with travelers to handle inquiries, resolve issues, and provide information about flight schedules and airport services. Additionally, you may work alongside cabin crew and supervisors to maintain safety and security standards throughout the airport environment.The ideal candidate should possess a minimum of a 10th-grade education and be open to learning in a fast-paced setting. Strong communication skills are essential for interacting effectively with passengers and team members. Attention to detail and the ability to work collaboratively with diverse teams will help ensure a positive travel experience for all customers. You will be required to work full-time in an office environment at the airport, and flexibility in your schedule is necessary as shifts may vary. There will be no specified benefits or perks outside the expected requirements for training and on-the-job learning, so readiness to adapt and grow in your position is important.If you are passionate about customer service and aviation, this is a great starting point for your career in the airline industry.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Delhi NCR
Airport Operation Aviation Airline Operations Aviation Security Hospitality Ground Staff Activities Cargo Handling Ground Handling Ground Operation Airport Ground Handling
Check-in: Verify tickets and travel documents, issue boarding passes, and check in baggage.Boarding Assistance: Guide passengers to the boarding gate and help with boarding procedures.Baggage Handling: Coordinate baggage loading, unloading, and delivery.Customer Support: Handle passenger complaints, delays, and other travel-related issues.Flight Coordination: Coordinate with airline teams to ensure flights operate smoothly.Safety and Security: Follow airport rules, safety procedures, and security guidelines.Required SkillsGood communication skills.Basic computer knowledge.Customer service skills.Professional appearance and a polite attitude.Ability to work in shifts, including nights and weekends.Basic English and Hindi communication.Eligibility (Generally in India)Education: 12th pass or graduate, depending on the airline and role.Age: Depends on the employer and job vacancy.Experience: Freshers may apply for many entry-level positions.Additional requirements: Some roles may require specific physical, medical, or language qualifications.Salary in IndiaEntry-level airport ground staff salaries can vary considerably, but a rough estimate is 40,000-50,000 per month, depending on the airline, airport, location, and job role.Common ground staff positions:Customer Service ExecutiveAirport Check-in StaffBoarding Gate StaffBaggage Handling StaffRamp AgentGround Operations Executive
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your main responsibility will be to ensure a smooth ticketing process and provide exceptional service to clients. Key Responsibilities:- Flight Booking: You will assist customers in booking flights by understanding their travel preferences and providing suitable options. This includes checking availability, pricing, and confirming reservations.- Ticket Issuance: Once bookings are confirmed, you will be responsible for issuing tickets accurately. Ensuring that all details are correct is essential to avoid any complications for travelers. - Customer Support: You will address inquiries related to flight schedules, changes, and cancellations. Providing timely and helpful responses is key to ensuring customer satisfaction.- Documentation Management: You will handle the necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.- Coordination with Airlines: Regular communication with airlines is vital to stay updated on flight changes, promotions, and booking policies to provide customers with the most current information.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and airline representatives. Attention to detail is essential to avoid errors in bookings and documentation. A keen ability to work in a fast-paced environment and solve problems swiftly will enhance customer interactions. Familiarity with ticketing systems or prior experience in travel and tourism could be beneficial, but is not mandatory. A willingness to learn and adapt is crucial for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and flight information. Provide guidance and support to ensure a pleasant journey.nn2. Baggage Management: Monitor and manage the loading and unloading of luggage. Ensure that baggage is handled with care and goes to the correct destinations.nn3. Customer Service: Address passenger inquiries and concerns with professionalism. Strive to enhance the customer experience through effective communication and problem-solving.nn4. Coordination with Airline Staff: Collaborate with pilots, cabin crew, and other airline personnel to ensure timely departures and arrivals. Communicate any issues that may affect flight schedules or passenger services.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong attention to detail is essential, as the role requires careful handling of baggage and adherence to safety protocols. Ability to work efficiently in a fast-paced environment is important, along with a willingness to learn and adapt. A positive attitude and teamwork skills will help ensure a seamless airport experience for all travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as Airport Ground Staff in Chandigarh, India, where you will play a vital role in ensuring smooth operations at the airport. This full-time position is ideal for individuals with a passion for customer service and a keen interest in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.n2. Safety Checks: Conduct safety checks on boarding passes and luggage to maintain airport security and safety standards.n3. Communication: Provide information to passengers regarding flight schedules, delays, and gate changes to keep them informed and at ease.n4. Coordination with Airlines: Work closely with airline staff to manage boarding and deboarding activities efficiently and on time.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent communication skills in both English and the local language. A friendly and approachable demeanor is essential for assisting passengers effectively. Attention to detail and the ability to work well under pressure in a fast-paced environment are crucial for this role. Ideal candidates should be flexible with their working hours, ready to adapt to the vibrant airport atmosphere. Previous experience in customer service or related fields will be an advantage, but it is not mandatory, making this role suitable for recent graduates or individuals starting their careers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Delhi. This role is ideal for candidates with a positive attitude and a passion for customer service within a dynamic airport environment. nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers, provide information about flights, and assist with check-in procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely handle and transport luggage, ensuring it is loaded and unloaded correctly from the aircraft.nn3. Coordination with Airline Staff: Work closely with pilots and airline crews to communicate flight updates and ensure timely departures and arrivals.nn4. Emergency Response: Be prepared to respond to emergencies while following safety protocols, ensuring passenger safety at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers and team members. Attention to detail is essential to manage the logistics of passenger check-in and baggage handling. A commitment to customer satisfaction is vital, as you will be the face of the airline to travelers. Being able to work in a fast-paced environment while remaining calm under pressure is crucial. Flexibility in work hours, including weekends and holidays, is expected to accommodate the varying demands of airport operations. A minimum of 12th-grade education is required, and prior experience is not mandatory but will be a plus.
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Air Ticketing Executive - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Shimla
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Ground Management
We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.
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Air Ticketing Agent - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Bhopal
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Holiday Packages
Join our team as an Airport Ticketing Agent in Bhopal, India! This full-time position is ideal for individuals seeking to start or advance their careers in the aviation industry. nnAs an Airport Ticketing Agent, you will be responsible for assisting passengers with ticketing and check-in processes, ensuring a smooth travel experience. Your role is vital in managing airline bookings, providing information about flight schedules, and addressing any passenger inquiries on the ground.nnKey responsibilities include:nn- Ticketing Support: Help passengers purchase and confirm their tickets, ensuring all necessary information is accurate and up-to-date. n- Check-in Assistance: Guide travelers through the check-in process, helping them to check luggage and print boarding passes efficiently.n- Customer Service: Address passenger questions and concerns with patience and professionalism, ensuring their needs are met.n- Problem Resolution: Handle any issues that arise with bookings or check-in smoothly and effectively, escalating them when necessary.nnTo succeed in this role, candidates should have completed their 12th grade and possess strong communication skills. Attention to detail and the ability to work in a fast-paced environment are also essential. A positive attitude, willingness to learn, and a customer-oriented mindset are highly valued. This role offers a great opportunity for individuals at any experience level to grow in the dynamic airport setting.
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Relationship Ticket Booking Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Cargo Handling Airport Cargo Hospitality Customer Service Aviation Security Personality Development
We are looking for an Airport Ticketing Executive to join our team in Ranchi, India. This role is perfect for individuals who have completed their 12th grade and are eager to begin their career in the aviation industry, with opportunities for growth and skill development.nnKey Responsibilities:nn1. Ticketing and Reservations: You will manage ticket bookings for passengers, ensuring accurate details are entered and confirming reservations as needed.nn2. Customer Assistance: Provide exceptional service by assisting customers with their queries regarding flights, fares, and ticketing processes.nn3. Documentation: Handle necessary travel documentation, ensuring compliance with airline policies and regulations.nn4. Coordination with Airlines: Regularly communicate with various airlines to stay updated on flight schedules and ticket availability.nn5. Problem Solving: Address any issues that arise concerning ticketing or passenger travel, employing strong problem-solving skills to find solutions.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in managing ticket information and ensuring accuracy. Basic knowledge of computer systems is required, as well as the ability to work in a fast-paced environment. A customer-focused mindset and a willingness to learn are essential for success in this role. You will work full-time from the office, making a positive impact on our passengers' travel experiences.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Flight Attendant Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Visakhapatnam
Flight Attendant Cabin Crew Airport Operations Executive
As a Flight Attendant, you will play a crucial role in ensuring a safe and enjoyable experience for passengers during their journey. Your primary responsibilities will include:- **Safety Demonstrations**: You will guide passengers through safety procedures and emergency protocols to ensure everyone is informed and prepared during the flight.- **Customer Service**: Providing excellent service is vital. You will assist passengers with their needs, answer questions, and address any concerns to make their flight comfortable.- **Food and Beverage Service**: You will serve meals, snacks, and beverages during the flight, ensuring that all passengers receive their orders promptly and courteously.- **Conflict Resolution**: At times, you may need to handle difficult situations or complaints from passengers. Your calm demeanor and problem-solving skills will help to maintain a pleasant environment onboard.- **Team Collaboration**: Working closely with other crew members is essential. You will need to communicate effectively and collaborate to ensure smooth operations during each flight.To excel in this role, you should possess the following skills:- **Strong Communication Skills**: Being able to communicate clearly and effectively with passengers and team members is key to providing great service.- **Teamwork Abilities**: You should be a team player, as working collaboratively with others in high-pressure situations is important.- **Adaptability**: The ability to adjust to changing situations and handle last-minute challenges is crucial in this dynamic environment.- **Customer-Focused Attitude**: A passion for helping others and ensuring their comfort will contribute to a positive travel experience for passengers. Candidates with 0 to 6 years of experience and at least a 12th-grade education are encouraged to apply.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Hisar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for a dedicated Air Ticketing Associate to join our team in Hisar, India. This position is perfect for individuals with 0-5 years of experience and requires at least a 12th-grade education. nnAs an Air Ticketing Associate, you will play a vital role in assisting customers with their air travel needs. Your key responsibilities will include:nn- Ticket Booking: You will assist customers in booking air tickets, ensuring they have accurate travel details and preferences.n- Customer Service: Providing excellent service to customers by answering queries related to flight schedules, fares, and travel policies.n- Issue Resolution: Handling any ticketing issues that may arise, ensuring prompt and efficient resolution to maintain customer satisfaction.n- Documentation: Maintaining accurate records of ticket sales and transactions for future reference and reporting.nnThe ideal candidate will possess strong communication and interpersonal skills, as you will be interacting with customers regularly. Attention to detail is essential for processing bookings accurately and efficiently. A positive attitude and the ability to work as part of a team will enhance your performance in this role. nnThis is a full-time, office-based position, offering an ideal start for individuals looking to begin or advance their careers in the travel industry. If you are passionate about travel and enjoy working with people, we encourage you to apply!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Surat
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline
Join our team as an Airport Customer Service Associate in Surat, where you will play a vital role in ensuring a positive experience for travelers. In this full-time position, you will engage with customers, assisting them with inquiries and providing information about airport services.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, helping them with check-in, boarding information, and any travel inquiries.n- Information Distribution: Provide clear and accurate information about flight schedules, baggage policies, and airport facilities to ensure travelers can navigate easily.n- Issue Resolution: Address passenger concerns and resolve issues promptly to enhance customer satisfaction and maintain a positive atmosphere at the airport.n- Collaboration: Work closely with other airport staff, including security and ground services, to ensure smooth operations and efficient customer service.nnRequired Skills and Expectations:nnCandidates for this role should have completed at least the 10th grade and possess excellent communication skills in English and any other local language. A friendly and approachable demeanor is essential for interacting with passengers from diverse backgrounds. Teamwork is crucial, as you will collaborate with various airport departments. A proactive attitude toward problem-solving and a willingness to assist others will greatly enhance your effectiveness in this position. Experience is not mandatory, making this an ideal opportunity for individuals looking to start or grow their careers in customer service.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi NCR
Budget Management Crisis Management Decision-Making Emergency Procedures Flight Operations Performance Evaluation Problem-Solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operat
We are looking for an Airline Manager in Delhi NCR, India. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. The manager will work full-time from the office and play a crucial part in the airline's operations.nnKey responsibilities include overseeing daily operations, ensuring safety measures are followed, and managing staff effectively. The manager will be responsible for coordinating flight schedules and ensuring that all regulatory guidelines are met. Additionally, the role involves resolving customer complaints and providing high levels of service to ensure customer satisfaction. nnThe Airline Manager will also handle budget management and work towards optimizing costs while maintaining quality and service standards. Collaborating with various departments to improve efficiency and performance is essential.nnCandidates should have strong leadership abilities and excellent organizational skills. Effective communication is crucial for interacting with staff, customers, and regulatory bodies. A problem-solving mindset is needed to address operational challenges efficiently. Familiarity with airline operations and customer service practices is beneficial. nnThe ideal candidate should be motivated and open to learning, with a commitment to working in a fast-paced environment. Flexibility to adapt to changing priorities and schedules is also important in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • East Garo Hills
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Ground Management Cargo Handling Airport Operation Aviation Aviation Security Airport Cargo Ground Operation Hospitality Ground Staff Activities Ground Handling Passenger Handling Airport Ground Handling
Join our team as Airport Ground Staff in Tezpur, Sonitpur. This full-time position is perfect for individuals looking to start their career in the aviation industry, providing essential support for airport operations.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers as they check in, ensuring a friendly experience.n- Baggage Handling: Safely manage luggage from check-in to loading onto aircraft, ensuring it is tracked properly.n- Check-In Procedures: Facilitate the check-in process, helping passengers with ticketing and boarding passes.n- Communication: Coordinate with various airport departments to relay important information regarding flights and services.n- Safety Protocols: Uphold security measures and adhere to safety regulations to maintain a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively assist passengers and work alongside team members. Attention to detail is crucial in handling luggage and ensuring compliance with safety guidelines. A customer-oriented attitude and the ability to work in a fast-paced environment will contribute significantly to overall passenger satisfaction. Applicants should be 12th pass and comfortable with a work-from-office setup. Previous experience is not mandatory, making this an excellent entry-level opportunity for motivated individuals seeking to grow in the airline industry.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Morigaon
Ground Management Ground Operation Ground Handling Interpersonal Skills Airline Operations Passenger Handling Airport Ground Handling Aviation Aviation Security Ground Staff Activities Cargo Handling Hospitality Airport Operation Airport Cargo
Join the team as an Airport Ground Staff member in Morigaon, India, where you will be essential in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and any inquiries they may have for a seamless travel experience.n n2. Flight Coordination: Work closely with other airport staff to ensure timely boarding and departures. This includes monitoring flight schedules and updating passengers accordingly.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures, contributing to a secure environment for both passengers and staff.nn4. Customer Service: Provide friendly and efficient service to all guests, addressing any issues and ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong desire to learn and grow in the aviation industry. Good communication skills are essential for effective interaction with travelers and team members. A positive attitude, teamwork, and dedication to providing outstanding customer service are highly valued. The ideal candidate should be adaptable and willing to work in a fast-paced environment, demonstrating reliability and professionalism at all times. This role is full-time and requires a commitment to working from the office at the airport.
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Hiring Freshers || Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Purulia
Airline Operations Aviation Security Ground Staff Activities Airport Operation Aviation Hospitality Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nAs an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. This position is ideal for individuals looking to kick-start their career in aviation.nnKey responsibilities include:nn- Passenger Assistance: You will help passengers with check-in processes, boarding, and providing information about flights and services.n n- Baggage Handling: Safely manage and transport passenger luggage, ensuring all bags are loaded onto the correct flights in a timely manner.nn- Customer Service: Address passenger queries and concerns, delivering friendly and efficient support to enhance their travel experience.nn- Safety Protocols: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.nnTo succeed in this role, you should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing baggage and ensuring accurate check-ins. A good attitude and a willingness to work in a fast-paced environment are also important. nnIdeal candidates will need to have completed at least their 10th grade education. No prior experience is required, making this an excellent opportunity for newcomers to the aviation industry. You must be able to work full-time hours and be available to work from the office in Purulia, India.
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Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Airline Operations Airport Operation Aviation Ground Staff Activities Hospitality Aviation Security Interpersonal Skills Passenger Handling Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ground Staff in South 24 Parganas, India. This full-time position is an excellent opportunity for individuals looking to start their career in the aviation industry.nnAs Airport Ground Staff, your key responsibilities will include assisting passengers during their travel experience, ensuring smooth check-in and boarding processes, and maintaining a safe and organized environment at the airport. You will also handle luggage and assist with any inquiries or issues that passengers may have, demonstrating professionalism and great customer service.nnWe expect candidates to have completed their 10th grade and possess strong communication skills. A friendly demeanor and the ability to work under pressure are important, as you will frequently interact with passengers and work in a busy environment. Basic problem-solving skills will help you address various situations that may arise during your shift. It is also essential to be a team player, as collaboration with other airport staff is crucial for efficient operations.nnCandidates with 0 to 1 year of experience in customer service or a similar field are encouraged to apply. This role is ideal for those looking to gain valuable experience in the aviation industry while contributing to a positive travel experience for passengers. Your dedication and commitment will make a difference in our team and the travelers we serve.
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Airport Executive Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Barrackpur North 24 Parganas
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Staff to join our team in Barrackpur, North 24 Parganas. This is a full-time role suited for individuals eager to start their career in the aviation sector.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.nn2. Customer Service: Provide information to travelers regarding flight schedules, services, and airport facilities, maintaining a friendly and helpful demeanor.nn3. Safety and Security: Assist in ensuring compliance with airport safety and security protocols, keeping both passengers and staff safe.nn4. Coordination: Work with other team members and departments to streamline operations and improve service delivery at the airport.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade and possess strong communication skills to interact effectively with passengers from diverse backgrounds. A positive attitude, ability to work in a team, and a customer-focused mindset are essential. Flexibility to work various shifts, including weekends and holidays, is expected, as airport operations occur around the clock. While prior experience is not required, a willingness to learn and adapt quickly in a fast-paced environment is crucial.
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Airport Ground Staff (Freshers) Chandigarh

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:- Passenger Check-In Assistance: Help passengers at the check-in counters by verifying their travel documents and checking baggage, ensuring a seamless check-in process.- Boarding Process Management: Facilitate the boarding of passengers onto the aircraft by verifying boarding passes and guiding them to the appropriate gate.- Customer Service: Answer queries from passengers regarding flight schedules, airport facilities, and procedures, providing information and assistance to enhance their travel experience.- Baggage Handling: Ensure the safe and timely handling of passenger baggage, assisting in loading and unloading luggage onto the aircraft.- Safety and Compliance: Follow safety protocols and airport regulations to maintain a safe environment for passengers and staff, thereby upholding the airport's commitment to safety.To qualify for this role, you should have completed your 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with passengers from diverse backgrounds. You should be a team player, willing to work collaboratively with colleagues to ensure efficient airport operations. A positive attitude and the ability to remain calm under pressure are important, as situations may arise that require quick thinking and problem-solving. Prior experience in customer service or the aviation industry is a plus but not necessary, as training will be provided.
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Fresher hiring for Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Ayodhya Faizabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for Airport Ground Staff to join our team in Ayodhya. This role involves working directly at the airport and is suitable for individuals with 0 to 2 years of experience. Candidates are required to have completed at least their 12th grade education.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process by verifying their travel documents and issuing boarding passes, ensuring a smooth start to their journey.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct destination.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and ensuring their comfort at the airport.- Safety and Security Protocols: Adhere to all safety regulations and security measures to maintain a secure environment for all passengers and staff.- Coordination with Airlines: Work closely with various airlines to relay information concerning flight schedules, delays, and gate changes, facilitating effective communication.Required Skills and Expectations:- Effective communication skills are crucial for interacting with passengers and team members clearly and professionally.- A customer-focused mindset is important, as providing satisfactory service to travelers is a primary aspect of the role.- Basic problem-solving abilities are needed to address any passenger concerns promptly and efficiently.- A team-oriented attitude will help the ground staff work collaboratively with colleagues and support a positive work environment.This full-time position requires commitment and reliability, as airport operations run continuously.
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  • 0 - 2 yrs
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Varanasi, you will play a vital role in ensuring a smooth and efficient experience for passengers at the airport. This full-time position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.Key Responsibilities:- Passenger Check-In Assistance: Facilitate the check-in process for passengers, helping them with their boarding passes and luggage, ensuring a quick and hassle-free experience.- Baggage Handling: Manage the loading and unloading of luggage onto and off of aircraft, ensuring that all bags are handled safely and transported to the correct destinations.- Customer Service: Address passenger inquiries and concerns, providing information about flight schedules, gate changes, and other travel-related questions to enhance customer satisfaction.- Safety Compliance: Assist in maintaining safety regulations at the airport, ensuring that all operations adhere to established guidelines for the safety of passengers and crew.Required Skills and Expectations:Candidates should possess strong communication skills to effectively assist passengers and interact with team members. A customer-oriented approach is essential, as you will be the first point of contact for travelers. Attention to detail is crucial for handling luggage and ensuring safety compliance. Candidates should be adaptable, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent service. Teamwork is important, as you will collaborate with various airport staff to ensure efficient operations.
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  • Fresher
  • 9.5 Lac/Yr
  • Tiruchirappalli
Fine Personality Good Communication Ground Staff Airline Operations Hospitality Aviation Security Interpersonal Skills Ground Handling
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and efficient travel experience for passengers. Your responsibilities will include:- Passenger Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them on where to go next.- Baggage Handling: You are responsible for safely loading, unloading, and transferring luggage to and from the aircraft, ensuring that all baggage is managed efficiently.- Customer Service: You will address passenger queries and concerns, providing helpful information regarding flights, boarding procedures, and airport facilities.- Coordination with Airlines: You will communicate with airline staff and other departments to ensure that all operations run smoothly and on schedule.- Safety and Security Checks: You will assist in maintaining safety standards at the airport, ensuring that all areas are secure and that safety protocols are followed.Candidates for this role should possess the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and team members.- Teamwork: The ability to work well with others in a fast-paced environment is important.- Problem-Solving: Quick thinking and the ability to handle unexpected situations calmly will help in providing excellent customer service.- Adaptability: Being open to learning and adapting to various tasks and responsibilities is key to succeeding in this role.- Attention to Detail: You should focus on tasks to avoid mistakes and ensure all operations adhere to regulations.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Ahmedabad
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo
We are looking for a dedicated Airport Representative to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and enjoy working in a fast-paced environment. Key Responsibilities:- Customer Assistance: Provide warm greetings and assistance to passengers at the airport, helping them with queries and guiding them to their destinations.- Check-In Support: Help passengers with the check-in process, ensuring they have all necessary documents and that their travel experience is smooth.- Information Dissemination: Share flight information and updates with passengers, assisting them with any travel-related questions or concerns.- Liaison with Airlines: Work closely with airline staff to ensure effective communication regarding passenger needs and help resolve any issues that may arise.Required Skills and Expectations:Candidates should possess excellent communication skills in English and other regional languages to effectively assist passengers. A friendly and approachable demeanor is essential to create a positive experience for travelers. Candidates must be organized and detail-oriented, capable of handling multiple tasks in a busy environment. The position requires a willingness to work full time from the office, and the ideal candidate should be a female who has completed their 12th grade. No prior experience is necessary, making this an excellent opportunity for recent graduates eager to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Mumbai
Airline Operations Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Aviation Passenger Handling Hospitality Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. This role is ideal for recent school graduates and offers a great opportunity to start a career in the aviation industry.Key Responsibilities: - Passenger Assistance: Provide support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.- Luggage Handling: Safely manage and transport luggage to and from the aircraft, ensuring proper protocols are followed.- Customer Service: Respond to queries and concerns from passengers, maintaining a friendly and professional demeanor throughout their journey.- Safety Procedures: Adhere to safety regulations and procedures, ensuring the well-being of all passengers and staff.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be female. We seek individuals who are eager to learn and can work in a fast-paced environment. Strong communication skills and a pleasant attitude are essential for interacting with passengers and team members effectively. The ability to work as part of a team while also managing individual responsibilities is crucial. An interest in the aviation industry and a commitment to providing excellent customer service will help you succeed in this role. Being punctual, reliable, and capable of handling stressful situations with grace will contribute to your development in this position.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Hyderabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Hyderabad, India. We are looking for enthusiastic individuals, with no prior experience required, to assist with various airport operations. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and helpful support to passengers at the airport, ensuring they have a pleasant experience.n n2. Check-In Services: Assist passengers with the check-in process, including issuing boarding passes and managing baggage.nn3. Safety and Security: Ensure that all safety protocols are followed while handling passenger luggage and during boarding activities.nn4. Communication: Clearly communicate flight information, gate changes, and other important announcements to passengers.nn5. Team Collaboration: Work closely with other staff members to maintain smooth airport operations and resolve any issues that arise.nnRequired Skills and Expectations:nnCandidates should have completed at least 12th grade and be willing to work in a full-time role. Strong communication skills are essential for interacting with passengers and colleagues. A customer-friendly attitude is critical to ensure a positive experience for travelers. Flexibility and the ability to work in a fast-paced environment are important. We welcome individuals with varied levels of experience, from fresh graduates to those with up to six years in the field, fostering a diverse and inclusive workplace.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kochi
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a dedicated Ground Staff Supervisor to oversee operations at our location in Kochi/Cochin, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum educational qualification of completing the 12th grade. The position is full-time and requires working from the office. nnThe Ground Staff Supervisor will be responsible for managing ground staff activities and ensuring smooth operations. This includes supervising team members, coordinating tasks, and providing guidance to ensure efficiency and adherence to company standards. The supervisor will also be in charge of training new staff, helping them understand their duties and responsibilities. nnKey responsibilities include:nn- Team Management: Oversee daily activities of ground staff, ensuring everyone understands their roles and operates effectively.n- Training and Development: Provide orientation and continuous training to new team members to keep them updated on protocols and procedures.n- Operational Coordination: Coordinate with other departments to ensure seamless service delivery, maintaining communication and collaboration.n- Quality Control: Monitor services provided by ground staff to ensure they meet company standards and passenger satisfaction.nnRequired skills and expectations include strong leadership qualities, effective communication abilities, and a proactive approach to problem-solving. Candidates should demonstrate responsibility, attention to detail, and the ability to work in a fast-paced environment.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Bangalore as Airline Ground Staff, where you'll play a vital role in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n- Ticketing Services: Assist in the issuance of tickets and provide information about flight schedules, upgrades, and seat availability.n- Customer Support: Address passenger inquiries and resolve any issues related to their travel plans in a courteous and efficient manner.n- Safety and Security: Ensure compliance with safety regulations and assist in implementing security procedures at the airport.n- Coordination with Other Staff: Collaborate with pilots, cabin crew, and other ground staff to ensure seamless operations and timely departures.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade pass and have a positive attitude with great communication skills. A customer-oriented mindset is essential for resolving passenger issues effectively. The ability to work in a fast-paced environment, follow instructions, and adapt to different situations is crucial. Flexibility in working hours and a willingness to learn are also important as you contribute to the overall travel experience for our passengers. Previous experience in customer service roles is a plus but not mandatory, as we welcome fresh talent with enthusiasm.
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Airport Manager Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Aviation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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