106

Airport Operation Jobs

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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Raipur
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Ground Operation Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Cargo Handling Aviation Air Hostess Air Charter Operation Airport Staff Air Ticketing Airline Airlines Executive Airline Supervisor Airline Manager
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and answering any questions to ensure a hassle-free experience.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring bags are handled with care and reach the correct flights on time.- **Safety and Security Checks**: Conduct necessary checks for safety compliance, ensuring that all security protocols are followed to maintain a safe environment.- **Information Desk Support**: Provide information to passengers about flights, gate changes, and airport facilities, promoting a positive and informative experience.- **Collaboration with Other Teams**: Work closely with security, maintenance, and airline crews to ensure seamless operations and effective communication throughout the airport.To succeed in this role, ideal candidates should have high school education (12th pass). Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 6 years of experience. Strong communication skills are essential to interact with passengers and colleagues effectively. You should also possess good problem-solving skills, a positive attitude, and the ability to work in a fast-paced environment. Being a team player is crucial as you'll be collaborating with diverse teams to achieve common goals. A dedication to providing excellent customer service is vital in making every traveler's experience pleasant and memorable.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Varanasi
Airport Staff Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Air Traffic Control Passenger Handling Hospitality Aviation Security Ground Staff Activities Ground Management Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Aviation
As an Airport Ground Staff member in Varanasi, you will play a crucial role in ensuring smooth operations at the airport. Your responsibilities and expectations are outlined below.**Key Responsibilities:**- **Customer Assistance:** Provide friendly assistance to passengers, helping them with check-in procedures, boarding, and inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage onto and off the aircraft, ensuring that all baggage is handled with care and delivered to the right destinations.- **Check-In Support:** Assist in the check-in process, verifying passenger identification, and issuing boarding passes while ensuring compliance with airline regulations.- **Airport Operations:** Work closely with other ground staff to coordinate various activities, including aircraft arrivals and departures, to maintain efficient airport operations.- **Safety and Security:** Follow safety protocols and procedures to ensure a secure environment for passengers and staff, reporting any safety concerns to the appropriate authority.**Required Skills and Expectations:**- Good communication skills are essential to effectively interact with passengers and team members.- A customer-friendly attitude is important to provide excellent service and ensure passenger satisfaction.- Basic problem-solving skills are necessary to handle unexpected situations calmly and efficiently.- Ability to work as part of a team is crucial since collaboration with others is a key part of the role.- Must be detail-oriented to accurately manage tasks such as baggage handling and check-in processes.Candidates should have completed at least their 10th grade and be willing to work full time on-site. Prior experience is not mandatory but is a plus.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Pune
Fire & Safety Supervisor Fire & Safety Engineer Fire Safety Officers Fire Safety Management Ground Staff Ground Operations Staff Ground Management Ground Staff Executive Airport Operation Airport Representative Airport Manager Airport Supervisor
A Fire & Safety Officer is responsible for ensuring a safe working environment by implementing fire prevention measures, safety policies, and emergency procedures. They monitor workplace hazards, conduct safety audits, and ensure compliance with legal and organizational safety standards. Key Responsibilities Fire Safety ManagementDevelop and implement fire safety plans and proceduresInspect and maintain fire-fighting equipment (extinguishers, hydrants, alarms)Conduct regular fire drills and evacuation trainingEnsure compliance with fire safety regulations Workplace SafetyIdentify hazards and conduct risk assessmentsEnforce safety rules and use of PPE (Personal Protective Equipment)Monitor site activities to prevent accidents and unsafe practices Safety Audits & InspectionsConduct routine safety inspections and auditsPrepare safety reports and documentationRecommend corrective and preventive actions Emergency ResponseRespond to fire incidents and emergenciesCoordinate evacuation proceduresProvide first aid and emergency assistance Training & AwarenessConduct safety training sessions for employeesEducate staff on fire prevention and emergency responsePromote a strong safety culture Compliance & DocumentationEnsure compliance with local safety laws and regulationsMaintain safety records, permits, and licensesLiaise with government authorities and auditors Eligibility CriteriaEducation: Diploma / Degree in Fire & Safety, Industrial Safety, or related fieldCertifications: Fire & Safety Certification, NEBOSH (preferred), IOSH (added advantage)Experience: 0-5 years (industry-dependent) Required SkillsStrong knowledge of fire safety systems and regulationsExcellent observation and risk assessment skillsGood communication and training abilityProblem-solving and decision-making skillsAbility to handle emergency situations calmly Physical & Personal RequirementsPhysically fit and alertAbility to work in hazardous environmentsStrong leadership and disciplineAttention to detail Work EnvironmentIndustrial sites, construction projects, airports, factoriesRotational shifts and on-call dutiesExposure to high-risk environments Salary Range (India)Fresher: 20,000 - 30,000/monthExperienced: 30,000 - 75,000+/month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Thiruvananthapuram
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader
As an Air Cargo Executive, you will play a vital role in the air freight operations, ensuring the smooth process of cargo movement. Your main responsibilities will include:- **Managing Shipments**: You will be responsible for coordinating incoming and outgoing air cargo shipments, ensuring that all cargo is properly labeled and documented.- **Customer Interaction**: You will assist customers by providing information about services, shipping rates, and tracking details, ensuring a high level of customer satisfaction.- **Documentation Handling**: You will prepare and process necessary shipping documents such as airway bills and customs clearance forms to maintain compliance with regulations.- **Inventory Control**: You will keep track of cargo inventory, ensuring that all goods are accounted for and properly stored until shipment.- **Coordinating with Airlines**: You will liaise with various airlines to book space for cargo, negotiate rates, and resolve any issues related to flight schedules.- **Problem Solving**: You will address and resolve any cargo-related issues or delays that may arise, ensuring efficient logistics operations.To qualify for this role, you should possess strong organizational skills, attention to detail, and effective communication abilities. A proactive attitude towards problem-solving is essential. Familiarity with air cargo procedures and basic computer skills will be advantageous. You should be adaptable and willing to learn in a fast-paced environment. A minimum educational qualification of 12th standard is required, and candidates with up to 6 years of experience in the logistics or air cargo industry will be considered.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
We are looking for a dedicated Airport Operations Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their career in airport operations. The role involves supporting daily airport activities to ensure a smooth and efficient travel experience for passengers.Key responsibilities include:- **Managing Passenger Flow:** Assist in guiding passengers through check-in, boarding, and arrival processes to ensure timely and organized movement.- **Handling Customer Queries:** Provide clear and friendly assistance to passengers, addressing their questions or concerns about flights, baggage, and other airport services.- **Coordination with Airlines:** Work closely with airline staff to facilitate check-in procedures, manage boarding gates, and resolve any operational issues that may arise.- **Maintaining Safety Standards:** Adhere to all airport regulations and safety protocols, ensuring a secure environment for both passengers and employees.Required skills and expectations:Candidates should have completed at least their 10th grade education. We prefer individuals with strong communication and interpersonal skills, as this role requires interacting daily with diverse groups of people. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates should be adaptable and willing to work flexible hours, as airport operations run around the clock. Previous experience is not mandatory, making this a great opportunity for fresh graduates eager to learn.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- **Baggage Handling:** Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- **Customer Service:** Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- **Security Regulations:** Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- **Team Collaboration:** Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are seeking a dedicated Airport Manager to oversee daily airport operations in Lucknow, India. The ideal candidate will ensure the airport runs smoothly, enhancing the travel experience for passengers and maintaining high safety standards.Key Responsibilities include:1. **Operational Management**: You will supervise all airport activities, making sure that flights are on schedule, and all staff are performing their duties effectively. This includes coordinating with airlines, ground services, and other stakeholders.2. **Safety and Security Oversight**: Ensuring the safety and security of passengers and staff is crucial. You will implement safety protocols and coordinate with security teams to address any concerns.3. **Customer Service Excellence**: You will work to improve customer satisfaction by addressing passenger needs and complaints promptly. Providing information and assistance to travelers will be a critical part of your role.4. **Staff Management**: You will manage airport staff, including training new employees, conducting performance reviews, and fostering a positive work environment.5. **Regulatory Compliance**: Keeping the airport compliant with local and international aviation regulations will be required. This ensures smooth operations and maintains safety standards.The ideal candidate will possess strong communication and organizational skills, a keen problem-solving ability, and the capacity to work well in a fast-paced environment. Flexibility in working hours is important, as airport operations run around the clock. Previous experience in airport management or related fields can be an advantage, though not mandatory.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dhanbad
Airport Ticketing Airport Supervisor Airport Operation Airport Executive
As an Airport Supervisor in Dhanbad, you will oversee daily airport operations to ensure a smooth experience for passengers and staff. You will be responsible for managing various activities within the airport environment.**Key Responsibilities:**- **Monitor Operations:** Supervise all airport activities to maintain safety, security, and service quality.- **Team Management:** Lead and coordinate staff duties, ensuring all employees are performing their tasks efficiently.- **Passenger Assistance:** Provide support to passengers, helping them with inquiries and resolving any issues that arise.- **Compliance Checks:** Ensure that all operations meet regulatory and safety standards established by local and national authorities.- **Incident Reporting:** Document any incidents or irregularities and report them to the appropriate management.- **Training and Development:** Assist in training new employees on airport procedures and customer service protocols.- **Communication:** Liaise with various airport departments, airlines, and external agencies to facilitate seamless operations.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to interact effectively with staff and passengers. Organizational abilities are essential for managing multiple tasks simultaneously. Basic technical knowledge related to airport operations is preferred, though not mandatory. A proactive attitude and problem-solving skills will be valuable in addressing passenger concerns quickly. Being a team player with a willingness to learn will help create a positive work environment. A high level of professionalism and the ability to work flexible hours, including weekends and holidays, are essential for this role.
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  • Fresher
  • 9.0 Lac/Yr
  • Hyderabad
Customer Relationship Air Ticketing Ticket Booking Airport Operation
As an Airport Ticketing Executive in Hyderabad, you will play a vital role in ensuring smooth travel experiences for passengers. You will need to be friendly, organized, and efficient as you assist customers with ticket bookings and travel inquiries. Key Responsibilities:- **Customer Service**: Greet passengers at the ticketing counter and provide assistance. You will help them with ticket purchases and address any questions or concerns they may have.- **Ticket Booking**: Process flight reservations and issue tickets. This involves using the computer system to search for available flights and confirm bookings accurately.- **Information Management**: Provide information about flight schedules, baggage policies, and travel regulations. You will be responsible for keeping passengers updated on any changes or delays.- **Documentation Support**: Help passengers with necessary travel documents, including visas and identification requirements. Ensuring all paperwork is in order is crucial for a hassle-free journey.- **Cash Handling**: Manage cash transactions carefully. You will need to ensure accurate processing of payments and issue receipts as required.Required Skills and Expectations:You should possess strong communication skills to interact effectively with customers. A good understanding of ticketing software or willingness to learn is essential. Attention to detail is crucial for managing bookings and documentation accurately. A friendly and approachable demeanor will help create a positive experience for travelers. Lastly, being proficient in time management will aid in handling busy periods at the airport efficiently. Freshers are encouraged to apply, as training will be provided.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kozhikode
Ground Staff Airport Job Aviation Avionics Cabin Crew Airport Operation Airport Representative Aerospace Air Cargo Ground Operation Airport Executive
Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Borigaon Marigaon
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Ground Operation Ground Management
Ground staff need a mix of strong interpersonal, operational, and physical skills to ensure safe and efficient airport operations. Key requirements include exceptional communication, customer service under pressure, quick problem-solving, teamwork, and high alertness. Proficiency in technical ticketing systems (like Amadeus), knowledge of safety protocols, and flexibility for shift work are also crucial
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ludhiana
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airport Ground Staff to join our team in Ludhiana. Ideal candidates will have a passion for providing excellent customer service and ensuring a smooth travel experience for passengers.Key Responsibilities:1. **Customer Service**: Greet passengers warmly and assist them with check-in procedures, baggage handling, and general inquiries to ensure a friendly atmosphere at the airport.2. **Baggage Management**: Manage the loading and unloading of luggage on aircraft, ensuring it is handled with care and follows safety protocols to prevent damage.3. **Safety Protocols**: Follow all safety and security regulations to maintain a safe environment for both passengers and staff, including performing regular checks and reporting any issues.4. **Coordination**: Work closely with pilots, cabin crew, and other ground staff to ensure flights depart on time, communicating any delays or issues effectively.5. **Problem-Solving**: Address any passenger issues or complaints promptly and professionally, finding solutions to enhance their travel experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills in English and the local language. A positive attitude, strong teamwork abilities, and the capacity to work in a fast-paced environment are essential. Candidates with 0-2 years of experience in customer service or related fields will be preferred. Flexibility in working hours and the ability to lift heavy luggage is also necessary.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Raipur
Airport Operation Ground Staff Activities Ground Handling Airport Cargo Airline Operations Aviation
We are looking for a motivated and detail-oriented individual to join our team as an Airport Operations Executive in Raipur. This position is ideal for fresh graduates or those with minimal experience who are eager to learn about airport operations.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage inquiries to ensure a smooth travel experience.- **Flight Coordination:** Monitor flight schedules and gate assignments, and communicate any changes to passengers and staff.- **Safety Compliance:** Adhere to all safety regulations and protocols to ensure a safe environment for travelers and employees.- **Documentation Handling:** Manage passenger records and other necessary paperwork accurately and securely.- **Collaboration:** Work closely with other airport staff and airline personnel to efficiently manage operations and resolve any issues.**Required Skills and Expectations:**Candidates should be excellent communicators, able to interact politely with passengers and team members. Attention to detail is essential to manage documentation and schedules accurately. A strong ability to solve problems is crucial, as challenges may arise in a fast-paced airport environment. Proficiency in basic computer skills will be beneficial, as you will be using systems to check flight information and manage passenger data. A positive attitude and the ability to work under pressure are also important traits for success in this role. Fresh graduates or individuals with a higher secondary education are encouraged to apply.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Bangalore
Airline Operations Aircraft Maintenance Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Ground Handling Air Traffic Control Cargo Handling Passenger Handling Interpersonal Skills
The Airline Ground Staff will be responsible for assisting passengers at the airport, ensuring smooth check-in, managing baggage, and providing information about flights. They will also coordinate with other airport staff to ensure efficient operations and customer satisfaction. Key Responsibilities:- Assisting passengers during check-in and boarding processes: This includes checking tickets, verifying identification, and providing boarding passes.- Handling baggage: Ensuring proper tagging and handling of passenger luggage to avoid delays or losses.- Providing information: Offering assistance and information to passengers regarding flights, gates, delays, and other queries.- Coordinating with other airport staff: Collaborating with ground crews, maintenance teams, and air traffic control to ensure timely departures and arrivals. Required Skills and Expectations:- Excellent communication skills: Ability to interact effectively with passengers and provide clear and accurate information.- Attention to detail: Ensuring accuracy in ticketing, baggage handling, and other passenger services.- Customer service orientation: A friendly and helpful demeanor to assist passengers and resolve issues promptly.- Ability to work in a fast-paced environment: Handling multiple tasks efficiently and maintaining composure during busy periods. - Physical fitness: Ability to lift and move heavy luggage when needed.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Delhi
Hospitality Aviation Cargo Handling Airport Operation Aviation Security Ground Handling
As an Airport Ground Staff, your main responsibility will be to ensure smooth operations on the ground at the airport in Delhi, India. This includes assisting passengers with check-in, boarding, and baggage handling. You will also be responsible for guiding aircraft to parking positions and communicating with the flight crew.Key responsibilities include greeting and assisting passengers, checking in luggage, directing passengers to correct departure gates, and ensuring the safety and security of all airport operations. Additionally, you will need to handle any customer inquiries or issues that may arise during the check-in process.To excel in this role, you should have excellent communication skills, be detail-oriented, and able to work well under pressure. A high school diploma or equivalent is required, and previous experience in customer service is a plus. You must also be comfortable working in a fast-paced environment and be willing to work flexible hours. Your primary focus will be on providing exceptional customer service and ensuring a positive travel experience for all passengers.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Shillong
Aircraft Maintenance Airport Operation Interpersonal Skills Hospitality Air Traffic Control Cabin Crew Activities Airport Ground Handling Ground Management Ground Handling Ground Staff Activities Cargo Handling Passenger Handling Airport Cargo Ground Operation Aviation Security Aviation Airline Operations
**Airport Ground Staff Job Description - Shillong (Meghalaya)****Job Title:** Airport Ground Staff**Location:** Shillong, Meghalaya**Salary Range:**
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Agartala
Aircraft Maintenance Airport Operation Interpersonal Skills Hospitality Air Traffic Control Cabin Crew Activities Airport Ground Handling Ground Management Ground Handling Ground Staff Activities Cargo Handling Passenger Handling Airport Cargo Ground Operation Aviation Security Aviation Airline Operations
**Airport Ground Staff Job Description - Agartala (Tripura)****Job Title:** Airport Ground Staff**Location:** Agartala, Tripura**Salary Range:**
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Margao Goa
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor, you will play an important role in ensuring the smooth operation of airport activities. You will oversee the daily functions of airport staff and ensure that all processes comply with safety and operational standards.Key Responsibilities:- **Supervise Staff:** Oversee and manage airport personnel to ensure they perform their duties effectively, providing guidance and support where needed.- **Monitor Operations:** Track daily airport activities, including check-in, boarding, and baggage handling, to maintain efficiency and customer satisfaction.- **Ensure Compliance:** Ensure all operations comply with safety regulations, airport policies, and procedures. Regularly review and update protocols as necessary.- **Customer Service:** Address passenger inquiries and complaints, working to resolve issues and improve overall customer experience at the airport.- **Coordinate with Departments:** Work closely with various airport departments such as security, maintenance, and airlines to ensure seamless communication and coordination of services.- **Report Issues:** Identify and report operational issues or emergencies to management immediately, ensuring prompt resolution and minimal disruption.Required Skills and Expectations:Candidates must have completed at least their 12th grade and can be recent graduates or those with up to six years of experience. Good communication and interpersonal skills are essential for interacting with staff and passengers. Candidates should be detail-oriented, organized, and able to handle stressful situations calmly. Basic knowledge of airport operations and safety regulations is preferred but not mandatory. Flexibility in work hours and a teamwork-oriented attitude are also expected.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Hospitality Airport Operation Cabin Crew Activities Aviation Ground Staff Activities Interpersonal Skills Ground Handling Aviation Security
As an Airport Ground Staff member in Patna, India, you will be responsible for assisting passengers during arrivals and departures, ensuring their safety and comfort throughout their journey. You will also be required to handle baggage, perform security checks, and assist with boarding procedures. Key responsibilities include greeting passengers, checking boarding passes, directing passengers to their gates, coordinating with flight crew and ground staff, and ensuring smooth and efficient operations at the airport. We are looking for candidates who have completed their 10th grade education, with excellent communication skills and a customer-oriented attitude. Attention to detail, the ability to work under pressure, and a professional demeanor are essential for this role. Prior experience in the aviation industry is not required, but a willingness to learn and adapt to new situations is highly valued. Successful candidates will be able to work independently or as part of a team, with a strong focus on safety and customer service. If you are looking to kickstart your career in the aviation industry and thrive in a fast-paced environment, this position as Airport Ground Staff is an exciting opportunity for you.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Ranchi
Aircraft Maintenance Airline Operations Airport Operation Aviation Cabin Crew Activities Hospitality Ground Staff Activities Aviation Security Ground Handling
As Ground Handling Staff, you will be responsible for assisting with the handling of cargo, passengers, and aircraft at the airport in Ranchi, India. Your key responsibilities include loading and unloading luggage, guiding passengers to and from aircraft, ensuring the safety and security of the terminal area, and providing excellent customer service.The ideal candidate should be a female with a 12th pass qualification and 0-1 year of experience. You should have good communication skills, be physically fit to lift heavy luggage, be able to work well in a team, and have a positive attitude towards customer service. You must also be able to follow instructions accurately and uphold safety procedures at all times.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Female
  • Dibrugarh
Aircraft Maintenance Airport Operation Cabin Crew Activities Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Airline Operations Cargo Handling Air Traffic Control
We are looking for a female Airport Ground Staff to join our team in Dibrugarh, India. As part of the ground staff, your key responsibilities will include assisting passengers during check-in, boarding, and departure processes. You will also be responsible for handling baggage and ensuring the safety and security of all passengers. The ideal candidate should have at least a 10th pass education and preferably 0-1 years of experience in a similar role. You should possess excellent communication skills, be detail-oriented, and have the ability to work effectively in a fast-paced environment. Additionally, a positive attitude and a willingness to work as part of a team are essential for this role. This is a full-time position that requires you to work from the office.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
Housekeeping Air Ticketing Internal Communication Airport Operation Ground Handling Ground Staff Activities Personality Development Cargo Handling Ground Management Airport Cargo Google API
We are seeking a dedicated Ground Staff Executive to join our team in Pune, India. This entry-level position is ideal for those who have recently completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance:** You will greet passengers and provide them with necessary information regarding flight schedules, check-in procedures, and boarding processes, ensuring a smooth travel experience.2. **Check-In Process:** Assist with the check-in procedures for passengers, including verifying travel documents, issuing boarding passes, and managing baggage check-in, all while maintaining timelines.3. **Customer Service:** Address and resolve passenger queries and complaints courteously and efficiently, helping to enhance customer satisfaction and loyalty.4. **Safety Compliance:** Ensure all safety protocols are followed during boarding and disembarkation, contributing to a secure environment for both passengers and staff.5. **Team Collaboration:** Work closely with fellow staff members and other departments to ensure seamless operation and communication throughout the airport.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Basic computer skills will be beneficial for managing check-in systems. You should be adaptable and able to work in a fast-paced environment, demonstrating attention to detail. Enthusiasm for learning and growing in the aviation field is essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Mumbai
Internal Communication Aviation Security Ground Staff Activities Ground Handling Cargo Handling Airport Operation Housekeeping Air Ticketing Aviation Airport Cargo
Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Gwalior
Airport Staff Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Air Traffic Control Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Gwalior, you will play a vital role in ensuring smooth airport operations and enhancing the travel experience for passengers. You will handle various tasks related to passenger services, ground support, and safety.**Key Responsibilities:**- **Passenger Check-In Assistance:** Help passengers during the check-in process by verifying their identification and issuing boarding passes, ensuring they have all the required documentation.- **Luggage Handling:** Manage and assist with the loading and unloading of luggage, ensuring that all bags are safely transported to the correct flight and stored properly.- **Customer Service:** Provide excellent customer service by answering passengers' queries, addressing their concerns, and guiding them through the airport procedures to enhance their travel experience.- **Safety and Security Checks:** Conduct safety and security checks as required, ensuring compliance with airport regulations and maintaining a secure environment for all travelers.- **Coordination with Airline Staff:** Work closely with airline personnel to ensure punctual departures and arrivals, facilitating effective communication between ground and air operations.- **Crisis Management:** Respond to emergencies or irregular situations, such as delays or cancellations, by providing information and support to affected passengers.**Required Skills and Expectations:**Candidates should have a clear understanding of airport operations and excellent communication skills. You should be friendly, approachable, and able to work under pressure. Teamwork is essential, as you will collaborate with various departments. A proactive attitude towards problem-solving and a willingness to learn will also help you succeed in this role. Basic computer skills and a flexible schedule, including weekends and holidays, are expected.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Raipur
Airport Staff Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Handling Cargo Handling Air Traffic Control Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Hospitality
The Airport Ground Staff plays a crucial role in ensuring smooth operations at the airport. This position is based in Raipur and is suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required for this full-time role.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage luggage, including loading and unloading bags from aircraft, while ensuring proper care and security.- **Ticketing and Reservations:** Assist in the ticketing process by verifying travel details and making necessary changes to reservations as needed.- **Customer Service:** Provide information and support for any passenger issues, addressing concerns promptly and politely.- **Safety and Security Checks:** Conduct essential security checks and protocols to maintain a safe environment for passengers and staff.- **Coordination with Airlines:** Collaborate with airline representatives to ensure effective communication and operation flow at the airport.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and team members. A good understanding of customer service principles is important. The role requires a team-oriented individual who can work under pressure in a fast-paced environment. Attention to detail, reliability, and a positive attitude are essential traits. Flexibility with work hours is also expected, as airport operations may extend beyond regular business hours.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Jaipur
Airport Staff Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Aviation Security Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Jaipur, your primary role will be to ensure a smooth and pleasant experience for passengers. You will work in various areas of airport operations, collaborating with other staff to maintain safety and efficiency.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in processes, answer their questions, and provide information about flight schedules, making their travel experience more enjoyable.- **Baggage Handling:** Safely manage the loading and unloading of luggage, ensuring that all bags are handled carefully to prevent damage and loss.- **Safety and Security Checks:** Conduct routine checks for safety compliance, ensuring that all procedures are followed to maintain a secure airport environment.- **Coordination with Airlines:** Work closely with airline operations to ensure timely boarding and departure of flights, relaying important updates to passengers as needed.- **Assistance for Special Needs:** Provide support for passengers with disabilities or those requiring special assistance, ensuring their needs are met throughout their airport experience.**Required Skills and Expectations:**Candidates should be at least 10th grade graduates, with a willingness to learn and grow in the aviation industry. Strong communication skills are essential to assist passengers effectively. Candidates must have a friendly demeanor and the ability to work well under pressure in a fast-paced environment. Basic problem-solving skills and teamwork capabilities are important, as you will collaborate with various teams. Reliability and a commitment to safety protocols are crucial in ensuring a positive and secure experience for all travelers.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Shillong
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
Airport ground staff are essential aviation personnel who manage passenger services, baggage handling, and aircraft servicing during turnarounds, ensuring safety and operational efficiency. Key roles include passenger check-in, boarding gate assistance, ticketing, ramp servicing, and cargo handling. They act as the first point of contact, ensuring a smooth experience from check-in to flight boarding.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Lanka Hojai
Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Good Communication Personality Development Airport Cargo Ground Management Google API
Airport ground staff are essential aviation personnel who manage passenger services, baggage handling, and aircraft servicing during turnarounds, ensuring safety and operational efficiency. Key roles include passenger check-in, boarding gate assistance, ticketing, ramp servicing, and cargo handling. They act as the first point of contact, ensuring a smooth experience from check-in to flight boarding.
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  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981
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  • Fresher
  • 9.0 Lac/Yr
  • Tiruchirappalli
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member in Tiruchirappalli, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your responsibilities include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive their boarding passes and necessary travel information promptly.- **Baggage Handling**: Manage the loading and unloading of luggage, making sure each passenger's bags are handled carefully to prevent damage.- **Customer Assistance**: Help passengers with inquiries and issues regarding flights, providing clear information and ensuring a positive experience.- **Flight Information Management**: Keep passengers updated about flight timings, delays, or gate changes through announcements and personal interactions.- **Coordination with Other Departments**: Work closely with security, maintenance, and flight operations teams to ensure smooth transfers and respond quickly to any issues.The ideal candidate will be a recent 10th-grade pass out with a passion for customer service. You should have good communication skills to interact effectively with diverse passengers. A positive attitude and the ability to work in a team are essential, as you will often collaborate with other ground staff and airport personnel. Flexibility in working hours is important, as the role involves shifts, including weekends and holidays. This full-time position requires a strong commitment to providing excellent service in a fast-paced environment.
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  • Fresher
  • 9.0 Lac/Yr
  • Ahmedabad
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Passenger Check-In:** Assist passengers in checking in for their flights, ensuring they have the correct documentation and luggage is handled properly.- **Baggage Handling:** Manage the loading and unloading of baggage, ensuring it is transported safely and delivered to the correct flights.- **Customer Service:** Provide information to passengers regarding flight schedules, gate changes, and other travel-related inquiries, ensuring a positive travel experience.- **Boarding Assistance:** Help with the boarding process, ensuring it runs efficiently and that all passengers board the aircraft safely.- **Problem Resolution:** Address any issues that arise, such as lost baggage or delays, and work to resolve them quickly, maintaining good customer relations.To be successful in this role, you should possess the following skills and qualities:- **Communication Skills:** Strong verbal skills are essential for effectively interacting with passengers and team members.- **Team Player:** Ability to work well in a team environment, collaborating with colleagues to ensure efficient operations.- **Attention to Detail:** You should have a keen eye to maintain accuracy in all tasks, especially when handling passenger information and baggage.- **Problem-Solving Ability:** Quick thinking and the ability to calmly resolve issues will contribute to a better travel experience for passengers.- **Adaptability:** Being able to handle various situations and tasks as they arise in the fast-paced airport environment is crucial.This is a full-time position based in Ahmedabad for freshers who have completed at least their 10th grade.
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  • Fresher
  • 9.0 Lac/Yr
  • Surat
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member, you will play a vital role in ensuring a smooth travel experience for passengers. This position is based in Surat and is ideal for freshers who have completed their 10th pass education. **Key Responsibilities:**- **Passenger Check-in:** Assist passengers during the check-in process, ensuring all necessary documents are verified and luggage is tagged properly.- **Boarding Facilitation:** Help manage the boarding process, ensuring passengers board the aircraft smoothly and on time.- **Customer Assistance:** Address passenger inquiries and provide information about flight schedules, services, and airport facilities.- **Luggage Handling:** Ensure that luggage is loaded and unloaded correctly and assist passengers with their baggage needs.- **Safety Compliance:** Follow safety protocols and procedures to maintain a secure environment for both passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Ability to work collaboratively with diverse teams in a fast-paced environment.- **Attention to Detail:** A keen eye for details is crucial when handling passenger documents and luggage.- **Problem-Solving Skills:** Ability to stay calm and resolve issues quickly, especially during peak travel times or emergencies.- **Physical Fitness:** The role may require physical activity, including standing for long periods and lifting luggage, so being physically fit is important. This full-time role requires you to work from the office, contributing to the dynamic and exciting world of air travel.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Bhimavaram
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.**Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- **Check-in Operations:** Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- **Boarding Management:** Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- **Problem Solving:** Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- **Safety Procedures Compliance:** Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.**Required Skills and Expectations:**- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Tadipatri Anantapur
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
As a Ground Staff Executive, you will play a key role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- **Passenger Handling**: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and pleasant experience.- **Check-in Services**: Manage the check-in process efficiently by verifying passenger information and issuing boarding passes.- **Baggage Management**: Handle baggage queries and ensure that luggage is loaded and unloaded from aircraft properly, minimizing any delays.- **Customer Service**: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, addressing any concerns they may have.- **Communication Coordination**: Collaborate with other team members and departments to ensure that all operations run seamlessly and communicate effectively.For this role, you should ideally possess the following skills and attributes:- **Communication Skills**: Strong verbal skills to interact with passengers and team members clearly and courteously.- **Problem-Solving Ability**: Quick thinking to address unexpected issues and find solutions effectively.- **Attention to Detail**: A keen eye to ensure accuracy in processes like check-in and baggage handling.- **Team Player**: Ability to work well with others in a fast-paced environment, contributing to team goals.- **Flexibility**: Willingness to work shifts, including weekends and holidays, as airport operation hours can vary.This position is suitable for female candidates who have completed their 12th grade and are eager to start a career in the aviation industry. Candidates with no experience are welcome to apply.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Dharmavaram Anantapur
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in processes, baggage handling, and boarding procedures, ensuring a pleasant travel experience.- **Documentation Verification:** Check necessary travel documents, such as tickets and identification, to ensure all passengers comply with airline regulations.- **Flight Information Management:** Provide accurate flight information to passengers, including departure times, gate numbers, and any changes or delays.- **Issue Resolution:** Address passenger inquiries and resolve any issues or concerns promptly to maintain satisfaction and efficiency.- **Coordination with Other Staff:** Collaborate with cabin crew, security personnel, and other airport staff to guarantee seamless operations and communication.- **Safety Compliance:** Ensure adherence to safety standards and protocols while assisting passengers in the airport environment.**Required Skills and Expectations:**You should have a positive attitude and strong communication skills to effectively engage with passengers and co-workers. The ability to work in a fast-paced environment is essential, along with problem-solving skills to handle various situations calmly. Attention to detail is crucial for verifying documents and managing baggage properly. A willingness to learn and adapt quickly is expected, as well as a commitment to providing a high level of service. Candidates should be female and must have completed at least 12th grade, with 0 to 1 year of experience preferred.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This full-time position is ideal for individuals with a passion for the aviation industry who are starting their careers or have up to two years of experience. Key responsibilities include:1. **Passenger Assistance**: Help passengers with check-in, boarding, and other inquiries to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded correctly.3. **Customer Service**: Provide friendly and efficient service, addressing passenger concerns and resolving issues promptly.4. **Safety Compliance**: Follow safety regulations and protocols to maintain a secure airport environment.5. **Coordination**: Work closely with airline staff, security teams, and ground crew to ensure seamless operations.To succeed in this role, candidates should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial, especially when dealing with passenger information and baggage handling. Candidates must also be reliable and able to work various shifts, including nights and weekends. A high school diploma (12th pass) is required, and prior experience in customer service or a similar role is a plus but not mandatory. If you are eager to embark on a career in aviation and enjoy working with people, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Dehradun
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic Airport Ground Staff to assist in daily operations at the airport in Dehradun, India. Ideal candidates should be eager to learn and provide excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Greet and assist passengers with check-in processes, baggage handling, and boarding, ensuring a smooth travel experience.2. **Baggage Management**: Manage the loading and unloading of luggage, ensuring that it is handled with care and delivered to the correct flights.3. **Customer Service**: Address passenger inquiries and concerns promptly, offering information about flight schedules, airport facilities, and transit procedures.4. **Safety Compliance**: Follow all safety regulations and protocols to maintain a secure environment for passengers and staff. This includes checking for any safety hazards and addressing them immediately.5. **Team Collaboration**: Work closely with other airport staff, including security and airline personnel, to ensure effective communication and coordination of services.Required skills and expectations include:Candidates must have completed at least their 12th grade education and can be freshers or have up to two years of experience. Strong communication skills and the ability to work in a fast-paced environment are essential. Candidates should demonstrate a friendly demeanor, exhibit problem-solving abilities, and be willing to work flexible hours, including weekends and holidays. Being physically fit is important, as the role involves standing for long periods and lifting baggage.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Lucknow
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
Airport Ground Staff members play a vital role in ensuring smooth airport operations. They assist passengers, ensure the safety and comfort of travelers, and support airline functions on the ground.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, luggage handling, and any inquiries they may have about flights or airport services.2. **Luggage Management**: Ensure that luggage is correctly tagged, loaded, and unloaded from aircraft, paying special attention to fragile or special items.3. **Safety Checks**: Conduct routine safety inspections and checks on ground equipment to ensure everything is in order and adheres to safety regulations.4. **Communication**: Provide timely and clear updates regarding flight schedules, gate changes, and other essential information to passengers and airline staff.5. **Customer Service**: Address passenger concerns and complaints with professionalism and empathy, ensuring a satisfactory experience at the airport.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, along with a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial for efficiently dealing with unexpected situations. Teamwork is vital in this role, as staff collaborate closely with their colleagues and other airport personnel. Punctuality and reliability are expected, as shifts may require working various hours. A commitment to providing exceptional customer service and maintaining a positive airport environment is essential for success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Airport Job Aviation Avionics Cabin Crew Airport Operation Airport Representative Aerospace Air Cargo Ground Operation Airport Executive
Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
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HR Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
We are looking for a Human Resource Executive to join our team in Vijayawada. The ideal candidate will help manage recruitment, employee relations, and HR administration. This role is suitable for individuals with 0 to 6 years of experience and is open to those who have completed at least their 12th grade.**Key Responsibilities:**- **Recruitment Support:** Assist in sourcing candidates, conducting interviews, and coordinating the hiring process to ensure the company attracts the best talent.- **Employee Onboarding:** Facilitate the onboarding process for new hires, ensuring they receive all necessary information and resources to start their roles.- **HR Administration:** Maintain employee records, update databases, and ensure that all HR documents are organized and accessible.- **Employee Relations:** Act as a point of contact for employee inquiries and provide support in resolving workplace issues to promote a positive work environment.- **Performance Management:** Assist in monitoring employee performance and help coordinate feedback processes to support staff development.**Required Skills and Expectations:**- Strong communication and interpersonal skills to interact effectively with employees at all levels.- Basic knowledge of HR principles and practices, with a willingness to learn and grow in the field.- Proficiency in computer skills, including Microsoft Office, to handle HR reports and documentation efficiently.- Good organizational skills to manage multiple tasks and priorities effectively.- A team-oriented mindset, with a focus on collaboration and support within the HR team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kalimpong
Airport Ticketing Airport Operation Airport Executive Airport Representative
As an Airport Representative, you will be the first point of contact for customers at the airport. Your role is crucial in ensuring a smooth experience for passengers traveling to and from the airport. **Key Responsibilities:** - **Welcoming Passengers:** Greet travelers as they arrive and provide them with information about their flight and services available. This friendly interaction sets a positive tone for their journey. - **Assisting with Transportation:** Help passengers find transportation options such as taxis, shuttles, or car rentals. You will guide them to the right services to ensure they reach their destinations comfortably. - **Providing Flight Information:** Keep passengers updated on flight schedules, delays, and gate changes. Your timely communication helps manage expectations and reduce confusion. - **Handling Queries and Issues:** Address any questions or concerns passengers might have. If problems arise, you will assist in resolving them or direct them to the appropriate personnel. - **Coordinating with Airport Staff:** Work closely with other airport staff to ensure all operations run smoothly. Teamwork is essential to provide excellent service to travelers.**Required Skills and Expectations:** - Excellent communication skills are essential to interact effectively with passengers. - A pleasant demeanor and a customer-oriented attitude are crucial for providing a positive experience. - The ability to solve problems quickly and calmly under pressure is important since airport environments can be hectic. - Basic computer skills and the ability to handle electronic communication are necessary. - A willingness to learn and adapt is essential, especially for those with little experience in the field.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation
As an Airport Cargo Loader, you will be an essential part of the airport operations team, responsible for managing cargo loading and unloading tasks. Your role will ensure that all cargo is handled safely and efficiently.**Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for loading bags and cargo into airplanes and unloading them upon arrival, ensuring they are handled with care.- **Organizing Cargo:** You will organize cargo on the loading dock and in the cargo hold to ensure balance and secure placement.- **Operating Equipment:** You may operate machinery, such as forklifts or tugs, to transport cargo around the airport. Proper training and safety protocols must be followed.- **Inspecting Cargo:** You will inspect cargo for damage or irregularities before loading and report any issues to supervisors to maintain quality control.- **Maintaining Records:** Keeping accurate records of cargo movements is crucial. You will log details of what is loaded and unloaded for tracking purposes.**Required Skills and Expectations:**Candidates should have completed at least 10th grade education. A strong attention to detail is vital, as you will need to ensure that all cargo is loaded correctly and safely. Good physical fitness is important, as the job involves lifting heavy items. You should also have basic problem-solving skills and the ability to work as part of a team. Punctuality and reliability are essential as airport operations run on a tight schedule. Freshers are welcome, and training will be provided to succeed in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Airport Staff Airport Representative
A Ground Handling Agent is responsible for ensuring smooth airport operations, including baggage handling, passenger assistance, and aircraft servicing.Key ResponsibilitiesBaggage Handling: Load and unload baggage, freight, and mail onto and from aircraft. Ensure proper handling and tracking of luggage to prevent loss or damage.2Passenger Assistance: Assist passengers with check-in, boarding, and any inquiries they may have. Provide exceptional customer service and resolve issues promptly.2Aircraft Servicing: Prepare aircraft for takeoff, which includes fueling, cleaning, and conducting safety checks. Ensure that all safety protocols are followed.2Ground Operations Coordination: Work closely with flight crews, maintenance teams, and other ground staff to ensure timely departures and arrivals. Manage gate operations and communicate flight status updates to passengers.
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12th Pass Freshers For Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Air Traffic Control Passenger Handling Aviation Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. This position is suitable for candidates with no prior experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and baggage, ensuring a smooth and friendly experience.- **Baggage Handling:** Manage the collection, loading, and unloading of passenger luggage, ensuring that it is safely transported to the correct destinations.- **Customer Service:** Provide excellent service by answering inquiries, providing information about flights, and helping passengers with special needs or requests.- **Security Checks Coordination:** Assist in coordinating security checks for passengers and their baggage, ensuring compliance with regulations.- **Boarding Process Management:** Oversee the boarding process, helping passengers board the aircraft in an organized manner and ensuring that all protocols are followed.**Required Skills and Expectations:**You should have a minimum education of 12th grade and excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a strong customer service approach are essential for creating a positive travel experience. Ability to work in a team is important, as you will be collaborating with other ground staff and airport personnel. Punctuality and adherence to schedules are crucial in this fast-paced environment. Basic computer skills will also be valuable for tasks such as checking flight statuses.
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Freshers & Experience || Full Time || Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Airline Operations Airport Ground Handling Ground Operation Ground Management Interpersonal Skills Cargo Handling Ground Handling Passenger Handling Air Traffic Control Airport Cargo
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience during their time at the airport. This full-time position is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.**Key Responsibilities:**- **Customer Assistance:** Welcome passengers, assist them with check-in procedures, and provide information about flight schedules and airport facilities.- **Check-In Support:** Help passengers complete check-in processes, including baggage handling and issuing boarding passes, ensuring a seamless travel experience.- **Problem-Solving:** Address and resolve any passenger queries or issues, offering solutions to enhance customer satisfaction during their airport journey.- **Coordination with Departments:** Work closely with airline teams and other airport staff to communicate passenger needs and ensure smooth operations.- **Maintaining Cleanliness:** Ensure that check-in areas and waiting lounges are clean and organized, creating a welcoming atmosphere for passengers.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting effectively with passengers and team members.- A friendly and approachable demeanor will help create a positive environment for travelers.- Basic computer skills are necessary to handle reservation systems and check-in processes.- Flexibility in working hours, as shifts may include weekends and holidays.- A high school diploma is required, showing your readiness to begin a career in aviation services. This role is a great entry point for anyone looking to start a career in the aviation industry, providing valuable experience and skills.
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Cabin Attendant - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Hospitality Air Traffic Control Passenger Handling Interpersonal Skills Cargo Handling Aviation
As a Cabin Attendant, your primary role is to ensure the safety and comfort of passengers during their journey. You will be responsible for creating a pleasant flight experience. **Key Responsibilities:**- **Passenger Safety**: You will be trained to handle safety protocols and emergency situations, ensuring all passengers are informed and secure during the flight.- **Pre-Flight Checks**: Before takeoff, you will inspect the cabin, check safety equipment, and ensure the availability of supplies to meet passenger needs.- **Customer Service**: Youll interact with passengers, addressing their inquiries and offering assistance to create a welcoming environment.- **Serving Meals and Beverages**: You will present meals and beverages to passengers, ensuring they have everything they need during their flight.- **Managing Passenger Comfort**: You will provide blankets, pillows, and other comfort items to enhance the overall travel experience.- **Post-Flight Duties**: After the flight, you will assist with the cleaning of the cabin and prepare for the next flight, ensuring a fresh environment.**Required Skills and Expectations:**Candidates must have a minimum education of 12th grade and should be eager to learn about cabin safety and service. Excellent communication and interpersonal skills are essential for interacting with passengers. A friendly and approachable demeanor will help in creating a positive atmosphere. Candidates should be team players, able to work well under pressure, and willing to adhere to travel regulations and protocols. Flexibility in working hours is important, as shifts may vary.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • Fresher
  • 4.5 Lac/Yr
  • Jewar Gautam Buddha Nagar
Airline Operations Aviation Ground Handling Ground Staff Activities Airport Operation Airport Cargo
As an Airport Operations Executive, you will play a vital role in ensuring smooth and efficient airport operations. Your main responsibilities will include:- **Customer Service:** Assist passengers with their inquiries and provide information about flight schedules, check-in procedures, and facilities available at the airport.- **Check-In Assistance:** Support travelers during the check-in process, ensure they have the necessary documentation, and handle any issues that may arise.- **Baggage Handling Coordination:** Collaborate with ground staff to manage baggage loading and unloading, ensuring that all luggage is tracked and delivered to the correct carousels.- **Flight Monitoring:** Keep an eye on flight schedules and assist in managing any delays or changes, working closely with other departments to communicate updated information to passengers.- **Safety Protocols:** Ensure all airport safety and security protocols are followed, maintaining a safe environment for both passengers and staff.To be successful in this role, you should possess strong communication skills and enjoy working with people. Attention to detail is crucial, as you will need to handle sensitive information and provide accurate assistance. Being able to work in a fast-paced environment is essential, as airport operations can be dynamic and require quick thinking. Freshers are encouraged to apply, and a positive attitude along with a willingness to learn will help you thrive in this position.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
We are seeking an enthusiastic Airport Operations Executive to join our team in Kolkata. This entry-level position is perfect for those looking to begin their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: You will help passengers with check-in processes, boarding, and baggage inquiries, ensuring they have a smooth travel experience.2. **Coordination with Airlines**: Collaborating with airlines and ground staff, you will assist in the timely management of flights, making sure all operations run efficiently.3. **Handling Emergencies**: You will remain calm and effectively manage any unexpected situations, providing quick solutions to ensure passenger safety and satisfaction.4. **Documentation**: Maintaining accurate records and logs of daily operations will be part of your role, helping to facilitate seamless communication between various departments.5. **Customer Service**: Providing excellent customer support is essential. You will address passenger complaints and queries, ensuring a positive experience at the airport.Required Skills and Expectations:Candidates should have at least completed their 10th grade, with a passion for working in a dynamic environment. Good communication skills in English and the local language are essential for interacting with passengers. A positive attitude, attention to detail, and the ability to work in a team are vital. This role offers a great opportunity for entry-level professionals eager to learn and grow in the aviation sector.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
The Ground Operations Staff plays a crucial role in supporting daily airport activities in Kolkata. This entry-level position is ideal for individuals who are passionate about working in a dynamic environment and eager to learn.Key Responsibilities:1. **Baggage Handling**: Assist in the efficient loading and unloading of passenger luggage, ensuring safe transport to and from aircraft.2. **Check-In Support**: Help passengers during the check-in process, guiding them and addressing their queries to ensure a smooth experience.3. **Aircraft Cleaning**: Participate in cleaning and preparing aircraft for departures, maintaining cleanliness and hygiene standards.4. **Safety Checks**: Conduct basic safety inspections of the aircraft and equipment to ensure optimal operational safety.5. **Team Coordination**: Work closely with team members and other departments to facilitate seamless ground operations.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 10th grade. This role requires strong communication skills and the ability to work as part of a team. Attention to detail is essential, along with a physical capability to handle luggage and perform manual tasks. A willingness to learn and adapt in a fast-paced environment is important, as is punctuality and a professional demeanor. Although prior experience is not mandatory, a positive attitude and eagerness to help others will be highly valued.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Guwahati
Airport Operation Customer Service Ground Staff Activities Ground Handling Ground Management Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Airport Ramp
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring that the airport runs smoothly. You will be responsible for various tasks that keep passengers and their luggage safe and assist them during their travel experience.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers check-in, issue boarding passes, and tag luggage, ensuring a smooth and efficient boarding process.- **Customer Service:** Address passenger inquiries, providing information about flight schedules, gate changes, and other travel-related questions to enhance their experience.- **Baggage Handling:** Facilitate the loading and unloading of luggage onto and off airplanes, ensuring that all items are handled carefully and delivered to the correct destination.- **Security Compliance:** Work with security teams to ensure all airport regulations are followed, maintaining a safe environment for passengers and staff.- **Coordination with Airlines:** Communicate effectively with airlines to relay important information regarding passenger boarding, delays, or gate changes.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A strong teamwork mindset is essential for coordinating with colleagues across various departments. Flexibility to work in shifts, including weekends and holidays, is important due to the nature of airport operations. A 10th-grade education is required, and prior experience is not necessary, making this an excellent entry-level opportunity for motivated individuals.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Chandigarh
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handli
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Mumbai
Airport Cargo Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
We are looking for an Airport Operations Executive to join our team in Mumbai. This entry-level role is ideal for candidates with a passion for the aviation industry and a desire to provide excellent customer service at the airport.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at check-in counters, boarding gates, and luggage retrieval areas. Help travelers navigate the airport smoothly.2. **Flight Coordination**: Collaborate with airline staff and ground crews to ensure timely departures and arrivals of flights. Monitor flight schedules and assist with any changes.3. **Safety Protocols**: Ensure that all airport safety and security regulations are followed. Help maintain a safe environment for passengers and staff.4. **Problem Resolution**: Address passenger queries and concerns promptly, providing solutions to enhance their travel experience. Handle complaints with professionalism and understanding.5. **Documentation**: Assist with the preparation and verification of travel documents, ensuring that all necessary paperwork is completed accurately.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude towards customer service. Being a team player is essential, as you will work closely with various departments. A basic understanding of airport operations and a keen attention to detail will help in performing daily tasks effectively. The ideal candidate should be adaptable and willing to work in a fast-paced environment. While prior experience is a plus, enthusiasm and a willingness to learn are highly valued.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kannur
Fire & Safety Supervisor Fire & Safety Engineer Fire Safety Officers Fire Safety Management Ground Staff Ground Operations Staff Ground Management Ground Staff Executive Airport Operation Airport Representative Airport Manager Airport Supervisor
We are looking for dedicated Fire Safety Officers to join our team in Kannur. This is a full-time position suitable for individuals with various levels of experience, from fresh graduates to those with up to six years in the field. You will play an essential role in ensuring safety against fire hazards in our premises.**Key Responsibilities:**- **Conduct Fire Risk Assessments:** Evaluate the workplace for potential fire hazards and identify ways to minimize risks to prevent fire incidents.- **Develop Emergency Plans:** Create and maintain comprehensive fire safety plans to ensure quick and effective responses in case of a fire emergency.- **Training and Drills:** Organize and conduct fire drills and safety training sessions to educate employees on fire safety measures and evacuation procedures.- **Inspect Fire Safety Equipment:** Regularly check fire safety equipment, such as extinguishers, alarms, and sprinkler systems, to ensure they are functioning properly.- **Report and Document Incidents:** Keep accurate records of fire incidents, inspections, and safety drills to comply with regulations and improve safety measures.**Required Skills and Expectations:**Candidates should have at least completed their 12th grade and possess a keen interest in fire safety. Strong communication skills are essential, as you will need to explain safety procedures to staff clearly. Attention to detail is crucial for thorough inspections and assessments. A problem-solving mindset will help you address fire safety issues effectively. Basic knowledge of fire safety regulations and equipment operation is preferred but not mandatory for entry-level candidates. Enthusiasm for learning and adherence to safety protocols will be highly valued in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Hostess Crew Chief Flight Supervisor Ground Handling Staff Airport Operations Executive Air Ticketing Executive Cabin Crew Ground Staff Passport Checking Officer Administrative Executive Admin Aviation Avionics Air Cargo Aircraft Maintenance
An Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. The role combines customer service, safety management, and emergency response duties. Key Responsibilities: Pre-Flight Duties:Attend pre-flight briefings with pilots and senior crewCheck emergency equipment and cabin cleanlinessVerify passenger list, special requests, and meal plans In-Flight Duties:Welcome passengers and assist with boardingConduct safety demonstrations and ensure complianceServe food and beveragesAssist passengers with seating and luggageHandle special passengers (elderly, children, VIPs)Provide first aid when required Post-Flight Duties:Ensure passengers disembark safelyPrepare flight reportsCheck cabin for lost items Safety Responsibilities:Ensure adherence to aviation safety regulationsHandle emergency situations such as:TurbulenceMedical emergenciesFire or evacuationOperate emergency equipment (oxygen masks, life jackets, exits) Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationProblem-solving and quick decision-making abilityTeamwork and coordinationCalmness under pressureGrooming and professional appearance Educational Qualification:Minimum: 12th PassPreferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria:Age: 18-27 years (varies by airline)Height:Female: 155-160 cm minimumMale: 170 cm minimumGood eyesight (may allow corrected vision)Proficiency in English and Hindi (additional languages are a plus) Work Environment:Airlines (Domestic & International)Frequent travel across cities and countriesIrregular working hours, including night shifts and holidays Salary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthAdditional perks:Free or discounted air travelLayover allowancesMedical insurance
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Administration Admin Human Resource Human Resource Intern Human Resource Executive Human Resource Manager Ground Staff Airport Operation Airport Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Officer
Job SummaryAn Admin HR Executive is responsible for managing daily HR operations along with administrative tasks to ensure smooth functioning of the organisation. The role involves recruitment, employee coordination, record management, and office administration.Key ResponsibilitiesHR ResponsibilitiesHandle end-to-end recruitment (job posting, screening, scheduling interviews)Maintain employee records and HR databasesManage onboarding and induction process for new hiresHandle attendance, leave management, and payroll coordinationAssist in performance management and employee engagement activitiesEnsure compliance with company policies and labor lawsAddress employee queries and grievancesAdministrative ResponsibilitiesManage office operations and administrative tasksMaintain office supplies and inventoryCoordinate with vendors and service providersHandle documentation, filing, and record-keepingSupport management with reports and data as requiredEnsure smooth day-to-day office functioningRequired SkillsStrong communication and interpersonal skillsBasic knowledge of HR processes and labor lawsOrganizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Problem-solving and decision-making skillsAttention to detailQualifications10+2Bachelors degree in Human Resources, Business Administration, or related fieldMBA/PGDM in HR (preferred but not mandatory)Experience0-3 years of experience in HR and Administration rolesFreshers with strong HR knowledge can also applySalary Range20,000 - 75,000 per month (depending on experience and company)
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Hiring Freshers || Gunman

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Hand-to-Hand Combat Physical Fitness Airport Ramp Airport Operation
The Gun Man position in Dumdum Kolkata is open to freshers who have completed their 12th Pass. This full-time role requires a male candidate to work from the office.Key Responsibilities:1. Safeguarding the premises: As a Gun Man, your main responsibility will be to ensure the safety and security of the location you are stationed at.2. Monitoring activities: You will need to keep a watchful eye on individuals and any suspicious behavior within the premises.3. Responding to emergencies: In the event of any security threats or emergencies, you will be expected to act quickly and appropriately.4. Enforcing security measures: You will need to enforce security protocols and ensure that all safety procedures are followed by staff and visitors.Required Skills and Expectations:1. Proper training: While prior experience is not required, a basic understanding of security measures and protocols is preferred.2. Excellent communication: You must be able to effectively communicate with others in case of emergencies.3. Physical fitness: As a Gun Man, you may need to stand for long hours and be physically capable of responding to any security threats.4. Alertness: Being vigilant and attentive to your surroundings is vital in this role to ensure the safety of the premises.
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12th Pass Freshers For Supply Chain Manager

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Dum Dum Kolkata
Good Communication Skills Computer Networking Airport Operation Physical Fitness Observation Skills
As a Supply Chain Manager, your primary responsibility is to oversee the logistics and operations of the supply chain at our Dum Dum, Kolkata location. This includes coordinating transportation, inventory management, and working with suppliers to ensure smooth operations.Key responsibilities include managing inventory levels to meet customer demand, optimizing transportation routes to reduce costs, and ensuring timely delivery of goods. You will also be responsible for maintaining relationships with suppliers and negotiating contracts to ensure favorable terms for the company.To excel in this role, you should have strong communication skills to coordinate with various stakeholders, including suppliers, vendors, and internal teams. Computer networking skills are essential for managing digital supply chain systems. Additionally, knowledge of airport operations is a plus, as our location is near the airport. Physical fitness is important for this role, as it may involve some manual labor and observation skills are needed to identify potential issues in the supply chain and address them promptly.We are looking for a male candidate with a 12th pass education and 0-1 years of experience in a similar role. This is a full-time position that requires you to work from the office.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader Cabin Crew Flight Attendant Freight Management Air Freight
We are looking for an Air Cargo Executive to manage air freight operations in Coimbatore. This role is ideal for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. You will work in our office and be responsible for ensuring the smooth processing of air cargo shipments.**Key Responsibilities:**- **Coordinate Shipments:** Work with various teams to arrange for the timely transport of cargo by air, ensuring all shipments adhere to regulations and schedules.- **Documentation Handling:** Prepare and manage all required documentation for air freight, including bills of lading and customs papers, to ensure compliance with legal requirements.- **Customer Service:** Provide excellent support to clients, addressing their queries and concerns about air cargo shipments to maintain satisfaction and trust.- **Cargo Tracking:** Monitor the status of cargo shipments and update clients regularly, ensuring transparency and effective communication throughout the shipping process.- **Collaboration:** Work with airlines, ground handlers, and customs officials to facilitate efficient cargo movement and resolve any potential issues that may arise.**Required Skills and Expectations:**Candidates should possess strong organizational and communication skills to handle multiple tasks efficiently. A good understanding of air freight regulations and procedures is essential. Attention to detail is important for accurate documentation. A willingness to learn and adapt in a fast-paced environment is also highly valued. Previous experience in logistics or customer service will be advantageous, but freshers are welcome to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Executive Cargo Handling Air Cargo Cargo Executive Ground Staff Airport Operation Airport Cargo Loader Cabin Crew Flight Attendant Freight Management Air Freight
We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kannur
Ground Staff Aviation Airport Operation Air Ticketing Executive Airport Manager Aviation Operation Aerospace Educator Cabin Crew Air Hostess Flight Attendant Flight Steward
Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment
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