Reservation Manager Jobs in India

We are looking for a motivated and enthusiastic Hotel Assistant to join our team in Tinsukia, Assam. In this role, you will support the daily operations of the hotel and provide excellent service to our guests.Key Responsibilities:1. **Guest Service:** Greet and assist guests with check-in and check-out procedures, ensuring a welcoming experience. Respond to guest inquiries and address any issues promptly.2. **Front Desk Support:** Manage the front desk by handling phone calls, reservations, and payments. Maintain an organized and efficient reception area to enhance guest satisfaction.3. **Room Preparation:** Assist in preparing rooms for check-in, ensuring cleanliness and comfort. Check room supplies and report any maintenance issues to the appropriate department.4. **Collaboration:** Work with housekeeping and other hotel departments to coordinate services and improve guest experiences. Foster a team-oriented environment to deliver seamless service.5. **Administrative Tasks:** Help with basic administrative tasks such as maintaining records and updating guest information to streamline operations.Required Skills and Expectations:To succeed as a Hotel Assistant, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for maintaining high standards of cleanliness and guest service. You should be able to work well in a team and handle multiple tasks efficiently. A positive attitude and willingness to learn are important, especially for those with little experience in the hospitality industry. Candidates must have completed at least their 12th grade education.

We are seeking a friendly and organized Restaurant Hostess to join our team in Kolhapur, India. This position is ideal for someone who enjoys working with people and has a passion for the hospitality industry.As the Restaurant Hostess, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience. Your key responsibilities will include greeting guests as they arrive, managing reservations, and guiding them to their tables. You will also be responsible for maintaining a clean and organized front area, answering phone calls, and assisting with inquiries about the restaurant and menu.To succeed in this role, you should have excellent communication skills and a polite demeanor. Being able to manage multiple tasks at once is essential, as you will be handling incoming guests while coordinating with the restaurant staff. You should also possess a basic understanding of customer service principles and be able to work efficiently in a team.A positive attitude and a willingness to learn are essential for this position. As you will be interacting with guests daily, having a friendly and approachable personality will greatly enhance their dining experience. If you are eager to grow in the hospitality field and enjoy working in a fast-paced environment, we encourage you to apply for this full-time opportunity.

As a Restaurant Hostess in Belapur, Navi Mumbai, you will be responsible for greeting and seating guests, taking reservations, and maintaining a welcoming environment in the restaurant. You will also be required to assist in coordinating dining room activities and providing excellent customer service to guests.Key responsibilities include greeting guests as they arrive, managing reservations, coordinating with the kitchen and wait staff, and ensuring a smooth flow of service throughout the restaurant. Additionally, you will be expected to have a strong understanding of the menu, assist guests with any questions or concerns, and handle any customer service issues professionally.The ideal candidate for this role should have 1-2 years of experience in a similar position, hold a Diploma in hospitality or a related field, and possess excellent communication and interpersonal skills. You should be detail-oriented, able to work efficiently in a fast-paced environment, and have a friendly and outgoing personality. Additionally, the ability to multitask, stay organized, and remain calm under pressure is essential for success in this role.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.

Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry contact-9218068638skytechaviation44@gmail.com

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com

Job Title: Airport Ground Staff (Aviation Services)Introduction:Are you passionate about aviation and looking to build your career in a fast-paced, dynamic environment? At [Company Name], we are seeking energetic, dedicated individuals to join our Ground Staff team at [Airport Name]. As part of our ground operations team, youll play a key role in ensuring the safety, comfort, and satisfaction of passengers while contributing to the smooth running of airport operations.If you are between 18 and 27 years oldCompetitive salary with benefits.Comprehensive training and career development opportunities.Opportunity to work in a dynamic and rewarding industry.Discounts on airline tickets and services.A supportive and inclusive work environment.

Job Title: Ground StaffLocation: [Insert Location]Job OverviewJoin our dynamic team as a Ground Staff member! Were looking for proactive individuals who are passionate about providing excellent service and ensuring operational efficiency in a fast-paced environment.Key DutiesFacilitate passenger check-in and assist with boarding procedures.Ensure safe and accurate handling of baggage and cargo.Maintain a clean and organized terminal environment.Provide passengers with up-to-date information on flights and services.Collaborate with fellow team members to support seamless operations.Adhere to all safety and security standards.Respond to passenger inquiries and resolve issues effectively.QualificationsAge Requirement: Candidates must be between 18 and 28 years old.BenefitsCompetitive compensation and benefits package.Opportunities for career advancement.Comprehensive training programs.

We are looking for a motivated Hotel Assistant in Jorhat, Assam, to support our hotel team and ensure a pleasant experience for our guests. This role is ideal for individuals with 0 to 2 years of experience and a 12th-grade education, eager to start a career in hospitality.Key responsibilities include:- **Guest Assistance**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience.- **Room Preparation**: Help prepare and maintain guest rooms and common areas, ensuring cleanliness and presentation standards.- **Customer Service**: Address guest inquiries and requests in a friendly and timely manner, providing local information and recommendations when needed.- **Administrative Support**: Assist with hotel administrative tasks such as managing bookings and updating guest records to ensure smooth operations.- **Collaboration**: Work closely with other hotel staff, including housekeeping and front desk personnel, to provide seamless service and support.Required skills and expectations include:Candidates must have a friendly demeanor and strong communication skills, as interacting with guests is a vital part of the job. Attention to detail is essential to maintain high standards of cleanliness and organization. The ideal candidate should be a team player who can work efficiently in a fast-paced environment. A positive attitude and willingness to learn are crucial for success in this role.

We are looking for a Hotel Assistant to join our team in Bokakhat Dibrugarh. This entry-level position is ideal for individuals who are passionate about hospitality and customer service.Key responsibilities include:1. **Guest Assistance**: Welcome guests at the reception, check them in and out, and address their queries to ensure a pleasant stay.2. **Room Preparation**: Assist in preparing hotel rooms by restocking supplies, checking cleanliness, and reporting maintenance issues to ensure satisfactory accommodations.3. **Administrative Support**: Help with various administrative tasks such as answering phone calls, managing reservations, and handling guest complaints professionally.4. **Team Collaboration**: Work closely with other hotel staff to coordinate services and ensure smooth operations, contributing to a positive work environment.Required skills and expectations:Candidates should have at least a 12th-grade education. Previous experience in the hospitality industry is preferred but not necessary. Strong communication skills are essential, as you will interact with guests and team members regularly. A friendly attitude, along with the ability to handle stressful situations calmly, is important. Attention to detail and a commitment to providing excellent customer service will help create memorable experiences for guests. You should be a team player, eager to learn, and open to feedback for personal and professional growth. This full-time position requires candidates to work from the office.

We are looking for a dedicated Hotel Assistant to join our team in Dimapur. This is a full-time position suitable for individuals with 0 to 2 years of experience. A minimum of a 12th-grade education is required.**Key Responsibilities:**- **Customer Service:** Assist guests with check-in and check-out procedures, ensuring a warm and welcoming experience.- **Room Preparation:** Help in preparing guest rooms, including cleaning and organizing, to maintain high cleanliness standards.- **Front Desk Support:** Answer inquiries at the front desk and provide information about the hotels services and local attractions.- **Inventory Management:** Assist in maintaining inventory for supplies and amenities, ensuring they are stocked and organized.- **Team Collaboration:** Work closely with other hotel staff to ensure efficient operations and a positive environment for both guests and employees.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with guests and team members. A positive attitude and willingness to learn are essential for success in this role. Attention to detail is important for maintaining cleanliness and organization. Basic computer skills are preferred to assist in various administrative tasks. Flexibility to work various shifts, including weekends, is expected as the hotel operates daily. Strong teamwork skills are essential, as you will collaborate with different departments to ensure guest satisfaction.