Hiring Fresher / Reservation Staff / 12th Pass

We are seeking a dedicated Reservation Staff member to join our team in Gwalior. This full-time position is ideal for individuals looking to start their career in the hospitality industry. You will play a key role in managing bookings and ensuring customer satisfaction.

Key Responsibilities:

1. **Handling Reservations**: You will be responsible for processing customer bookings through phone, email, or our website, ensuring all details are accurately recorded in the system.

2. **Customer Support**: You will provide exceptional customer service by addressing inquiries and concerns, offering information about our services, and assisting clients with their reservations.

3. **Scheduling**: This includes managing schedules and availability, making updates as needed, and coordinating with other staff to ensure efficient operations.

4. **Payment Processing**: You will assist in processing customer payments and handling billing inquiries, ensuring secure transactions and maintaining financial accuracy.

5. **Database Management**: Keeping our reservation system updated and organized is essential. You will regularly input and verify customer information and bookings.

Required Skills and Expectations:

The ideal candidate should have a minimum of a 12th-grade education, with 0 to 2 years of experience in a customer-facing role preferred. You must have strong communication skills, attention to detail, and the ability to work well under pressure. Proficiency in basic computer skills and a willingness to learn new software is essential. A friendly and professional demeanor is crucial in ensuring our clients feel valued and satisfied.

• Experience

  0 - 2 Years

• No. of Openings

  865

• Education

  12th Pass

• Role

  Reservation Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab