Freshers & Experience || Full Time || Airport Information Desk Associate

As an Airport Information Desk Executive in Durgapur, your primary role will be to assist passengers and provide information regarding various airport services. You will ensure a smooth experience for travelers and help maintain a positive atmosphere at the airport.

Key Responsibilities:

- Provide Information: Assist passengers by answering their queries about flights, terminal facilities, and services available at the airport, creating a helpful and informative environment.

- Guide Passengers: Direct travelers to their departure gates or other necessary locations within the airport, ensuring they feel confident and comfortable during their journey.

- Handle Complaints: Address any passenger complaints or issues with a calm demeanor, taking appropriate action to resolve their concerns quickly and effectively.

- Maintain Communication: Keep in touch with other airport departments to stay updated on flight schedules, delays, and emergency procedures, ensuring accurate information is shared with passengers.

- Promote Services: Share information about various airport services, such as lounges, shopping, and dining options, enhancing the overall passenger experience.

Required Skills and Expectations:

Candidates should have a minimum of 10th-grade education and display excellent communication skills, both verbal and written. A friendly attitude is essential, as you will be interacting with passengers from diverse backgrounds. Strong problem-solving abilities will help you manage queries and complaints effectively. Basic computer skills are also necessary for handling information-related tasks. A willingness to work in a team and adapt to a fast-paced environment will be crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata