We are seeking an enthusiastic Airport Information Desk Executive to assist travelers at our airport in Durgapur, India. The ideal candidate will provide helpful and accurate information, ensuring a smooth experience for passengers.
Key Responsibilities:
1. **Customer Assistance**: Greet and provide information to passengers regarding flight schedules, boarding gates, and airport facilities. You will help answer any questions travelers may have and direct them to the right resources.
2. **Problem Solving**: Handle passenger inquiries and complaints with professionalism and empathy. You will work to resolve issues quickly and efficiently, ensuring customer satisfaction.
3. **Information Management**: Keep updated on flight arrivals, departures, and changes to ensure you provide accurate information to travelers. Staying informed about airport services and regulations is crucial.
4. **Promote Airport Services**: Inform passengers about available services, such as lounges, transportation, and duty-free options. Your knowledge will enhance their overall experience at the airport.
Required Skills and Expectations:
Candidates should have completed at least 10th grade and possess good communication skills in English and the local language. Attention to detail and a friendly attitude are essential. You should be able to work in a fast-paced environment and have a strong willingness to assist others. Previous experience is not mandatory, making this a great entry-level opportunity for individuals eager to start their careers in the aviation sector.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata