Hiring For 12th Pass Freshers - Reservation Staff

We are looking for a dedicated and customer-focused Reservation Staff member to join our team in Indore. This role is ideal for individuals with 0 to 2 years of experience who are eager to gain experience in the hospitality and customer service industry.

Key Responsibilities:

1. **Manage Reservations**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate booking of services while addressing customer requirements.

2. **Customer Assistance**: Provide excellent customer service by answering questions about our services, assisting with complaints, and offering solutions to enhance the customer experience.

3. **Data Entry**: Maintain accurate records of all reservations in our system. This includes updating customer details and ensuring all information is correctly logged.

4. **Coordinate with Teams**: Collaborate with other departments such as front desk and housekeeping to ensure smooth operations and that guest needs are met promptly.

5. **Handle Payments**: Process payments and manage billing inquiries to ensure a seamless transaction process for customers.

Required Skills and Expectations:

Candidates must have completed their 12th grade and possess strong communication skills in English and Hindi. Basic computer proficiency is essential to manage booking systems effectively. A good attitude towards teamwork and a willingness to learn are crucial for thriving in this role. Candidates should be able to work full-time in an office setting and maintain a professional demeanor at all times. A keen attention to detail and organizational skills will greatly contribute to the efficiency of our reservation operations.

• Experience

  0 - 2 Years

• No. of Openings

  865

• Education

  12th Pass

• Role

  Reservation Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab