We are looking for enthusiastic Reservation Staff to join our team in Lucknow, India. This entry-level position is ideal for individuals eager to start their career in customer service and reservations.
Key Responsibilities:
- **Booking Management**: Handle customer requests for reservations, including making, modifying, and cancelling booking details accurately and efficiently.
- **Customer Support**: Provide excellent service by answering customer inquiries, offering assistance, and addressing any concerns related to their reservations.
- **Data Entry**: Maintain accurate records of reservations, guest profiles, and payment transactions in our system.
- **Coordination**: Collaborate with other staff members to ensure seamless customer experiences and to resolve any issues that may arise during the booking process.
Required Skills and Expectations:
Candidates should possess a high school diploma or equivalent. Fresh graduates and those with up to two years of experience are welcome to apply. Strong communication skills are essential, as you will interact with customers and team members regularly. Attention to detail is crucial for managing bookings accurately. Candidates should be comfortable using computers and booking software, with basic proficiency in MS Office applications. A positive attitude and willingness to learn will help you thrive in this role. Flexibility to work in a fast-paced environment will be important, as well as a commitment to delivering exceptional service to our customers.
Experience
0 - 2 Years
No. of Openings
865
Education
12th Pass
Role
Reservation Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab