Client Servicing Jobs in India

Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor

Customer Relationship Manager (CRM)Perks and Benefits: Great incentives/variablesFunctional Area: Customer Relationship Manager / B2B salesRole Category: Sales, Marketing, Tele Calling, Outbound.Job DescriptionApproaching exporters, manufacturers & service providers for Internet Marketing products likeSEO, Software, Website Design, etc.Generating 7 to 8 Prospects from existing client on a daily basis & responsible for themanagement of ProspectCross Selling and Upselling our product and services.Maintain good relation with existing clients.Achieving sales targets and growing business from existing clients.To be an interface between the customer and internal support teams to ensure that thecustomer receives the best possible service from the company.Team up with co-workers to ensure proper customer service.Build productive trust relationships with customers.Skills Required:Corporate SellingQuick thinking and problem solving skillsAble to work independently and as a team playerEffective communication, comprehension skill & Active listening skillsHandles Rejection well, Positive and enthusiastic attitude,Customer focus and result oriented approachAbility to build rapport with customers instantlyGood motivator, passionate, confidentJob Type: Full-timeExperience: 1-2 YearsEducation: PG MBA/MMS Marketing/BEJob Types: Full-time, Permanent

We are looking for a Client Relationship Executive to join our team at at Empire Recruitment Solutions. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers 12,500 - 14,500 and opportunities for career growth.Key Responsibilities:Research and identify new client opportunities in the market.Build strong, professional relationships with clients through regular communication.Promote product and service offerings that align with customer needs.Collaborate with internal teams to ensure seamless delivery of services.Monitor industry trends to adapt strategies and stay competitive.Provide regular feedback and insights to the management team.Job Requirements:The minimum qualification for this role is Graduate and 0 - 3years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role. Mob - 9114050994

To develop strong relationships with existing clients and develop other opportunities across our range of services.Passion to overachieve targets and margins for every event.Responsible for Client Visits/meetings/ Follow-up/Corporate presentations or interacting with them via telephone or written communication.Achieving 100% client satisfaction and client retention.Ability to handle work pressure.Open to Travel as per the requirement .

Hiring: Junior Executive - Client ServicingAbout companyDigital Banjara Media Pvt. Ltd. is a creative agency based in Gurgaon, providing services to clients across the globe. We are a single-window solution provider, partnering with our clients across the entire marketing mix, with services in Advertising, Creative Services, Consumer Insights, Brand Consultancy, Brand & Marketing Strategy, Film Making, Content development, Experiential Marketing, Activations, and Digital Marketing. Our team of domain specialists helps our clients devise cross-platform marketing & communication solutions, leveraging our strengths across traditional and cutting-edge communication media. We go above and beyond to provide exemplary creative solutions for all our clients' marketing needs.Job SummaryWe are looking for a Junior Executive- Client Servicing to manage client communication, coordinate with internal creative teams, and ensure the timely delivery of marketing and advertising projects. The candidate should have strong communication skills, multitasking ability, and prior experience working in an advertising/creative agency.Key ResponsibilitiesAssist in managing client accounts to ensure smooth communication and timely execution of deliverables.Support the client servicing team in project planning, coordination, and daily account operations.Clearly communicate client briefs, revisions, and expectations to the design, strategy, and production teams.Coordinate project timelines and ensure all deliverables meet quality standards and brand objectives.Prepare and maintain status reports, meeting notes, and project documentation.Handle client interactions professionally and respond promptly to queries and requests.Conduct quality checks on creative assets before submission to ensure accuracy and consistency.Collaborate with internal departments to resolve project challenges and ensure seamless execution.Provide administrative and scheduling support to facilitate smooth team operationsRequired SkillsExcellent verbal and written communicationStrong coordination & organizational skillsAbility to manage multiple projects simultaneouslyClient handling & stakeholder managementMS Office (Excel, PowerPoint, Word)Knowledge of advertising/marketing workflowsEligibility1-3 years of experience in Client Servicing/Account ManagementMust have worked in an Advertising/Creative/Digital AgencyGraduate (any discipline)Preferred:-Exposure to Adobe Creative SuiteBasic understanding of digital marketing & campaigns

- Handling wedding-related inquires, convert leads into confirmed business, conduct clients meetings, site visits, prepare tailored proposals, quotations, presentation, negotiating terms, manage contracts efficiently, coordinate with internal team for smooth event execution, maintain strong relationship with clients to ensure repeat business and referrals.

- Develop and implement advertising campaigns: The Advertising Manager is responsible for creating and executing advertising strategies to promote products or services effectively.- Manage advertising budget: They must allocate and manage the budget effectively to ensure maximum return on investment for advertising campaigns.- Collaborate with creative team: Working closely with the creative team to develop compelling and engaging advertising content that resonates with the target audience.- Analyze campaign performance: Regularly monitor and analyze the performance of advertising campaigns to make data-driven decisions and optimize future strategies.- Identify target audience: The Advertising Manager must identify and understand the target audience to tailor advertising strategies and messages accordingly.Required skills and expectations:- 2-5 years of experience in advertising or marketing field.- Bachelors degree in Marketing, Advertising, Business, Communication, or related field.- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.- Analytical skills to interpret data and metrics for campaign optimization.- Creativity and ability to think outside the box to develop innovative advertising campaigns.

Responsibilities and Accountabilities: Generating regular business from new as well as existing clients Maintaining cordial relationship with all clients through various communication platforms Developing new marketing strategies for brand positioning and recall Brainstorming with team and making proposals as per the client requirement Ensuring smooth execution of the event with thorough supervision and coordination Strong coordination with Design and Production team to execute glitch-free events Getting involved in event planning, meeting deadlines, etc. Cost management, negotiations, invoicing and fulfilling all accounting formalities with client Doing Research, Booking Artiste & vendors, negotiation as per requirements. Organizing database, managing all formats like MOM, inquiry sheet, etc Post event formalities like sending reports, feedback and testimonials from client, closing the event, etc.Skills required: Excellent oral and written communication skills Excellent presentation making, & pitching skills In-depth knowledge of social media marketing Good interpersonal skills Well groomed & disciplined Excellent reporting skills and sincere about following company rules, regulations and formats

Equity Advisor BrokingKey Responsibilities: Acquire and manage retail and HNI clients for trading and investment products Maintain long-term client relationships through regular engagement and servicing Execute trades as per client instructions and ensure timely order execution Cross-sell broking products such as Equity, F&O, Mutual Funds, PMS, AIF, etc. Provide market updates, research inputs, and portfolio reviews to clients Ensure KYC, account opening, and documentation compliance Resolve client queries related to trades, margins, and settlements Achieve revenue and client retention targets Generate new client leads for Demat and Trading account openings

Seeking a Real Estate Sales Executive in Topsia, Kolkata with 3-9 years of experience. The role involves developing sales strategies, identifying potential clients, and closing deals. Strong communication and negotiation skills are required to effectively present properties and negotiate prices. The ideal candidate should have a successful track record in real estate sales, with a solid understanding of market trends and customer needs. A 12th pass education is required for this full-time position based in the office.

As a Relationships Manager in our company located in Kirti Nagar, Delhi, you will be responsible for managing and enhancing relationships with clients, stakeholders, and partners. Your key responsibilities will include building strong connections with clients, understanding their needs, and providing them with excellent customer service. You will also be expected to generate new leads, negotiate contracts, and maintain a database of contacts.The ideal candidate for this role should have at least 1-7 years of experience in a similar role and possess excellent communication and interpersonal skills. A high school diploma is required for this position. Additionally, you should be proactive, organized, and have a strong ability to problem-solve and multitask. A successful Relationships Manager will be able to work effectively in a fast-paced environment, meet targets, and contribute to the growth of the business through building and nurturing valuable relationships.

Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software

Hr Conduct : 7826012051Job Title: Corporate Relationship Executive**Job Summary:**Responsible for building and maintaining strong relationships with corporate clients, identifying new business opportunities, and ensuring client satisfaction through effective coordination and communication.**Key Responsibilities:*** Develop and manage corporate client relationships* Identify and pursue new business opportunities* Understand client needs and propose suitable solutions* Negotiate contracts and agreements* Coordinate with internal teams for timely delivery* Ensure high levels of client satisfaction**Skills Required:*** Strong communication and negotiation skills* Relationship management and problem-solving abilities* Ability to work independently and in a team* Results-driven and proactive attitude**Qualification & Experience:*** Bachelors degree in any discipline* Up to 2 years of relevant experience (freshers may apply)

We are looking for a skilled Field Service Engineer to join our team in Kelambakkam. This role requires individuals with a background in engineering and a passion for solving technical problems in the field.**Key Responsibilities:**- **Installation and Setup:** Install and configure equipment at client locations, ensuring everything is set up correctly and meets operational standards.- **Maintenance and Repairs:** Conduct regular maintenance checks and troubleshoot issues with equipment, ensuring optimal performance and minimizing downtime.- **Technical Support:** Provide on-site technical support to clients, helping them understand and effectively use the equipment.- **Documentation:** Maintain detailed records of service activities, equipment installations, and customer interactions to track service history and improvements needed.- **Customer Training:** Train clients on how to use the equipment properly, enhancing their experience and satisfaction with our products.**Required Skills and Expectations:**Candidates should possess a Bachelors Degree in Engineering (B.E) and have 1 to 5 years of relevant experience in a similar role. Strong problem-solving skills are essential, along with the ability to work independently and communicate effectively with clients. A solid understanding of technical equipment and systems is required. Candidates must be willing to travel as needed and demonstrate a proactive attitude toward learning and adapting to new technologies. Being detail-oriented and having good organizational skills are also important for managing service requests efficiently.

Designation :- Executive- Client Servicing Qualifications:- B.E. / Diploma in Mechanical, Production, or Civil Engineering, or a graduate with relevant experience in the signage field Experience:- 3 Years To 4 Years in client servicing, tender preparation/submission, or in the signage or related industry Salary:- As Per InterviewGender:- MaleKey Responsibilities:- i) Strong verbal and written communication skills ii) Proficiency in MS Word and MS Excel is mandatoryiii) Ability to manage multiple client accounts and prioritize tasks under tight deadlinesiv) Manage the full project lifecyclefrom enquiry to delivery and payment collection v) Meet assigned sales targets within given timelines vi) Coordinate with internal teams including Factory, Design/Engineering, and Installation vi) Act as the first point of contact for customer complaints and escalate when required vii) Respond to client enquiries and support customer retention efforts viii) Handle first-level issues related to logistics, transport, or signage unloading ix) Monitor installation and complaint data using internal tracker sheets, and follow up with all relevant teams to ensure timely completion and closure of pending issues. x)Suggest improvements to workflows that enhance client satisfaction and operational efficiency Preferred Attributes xi) Strong interpersonal and client-handling skills xii) Ability to multitask, organize, and prioritize efficiently xiii) Problem-solving mindset with attention to detail A team player who can also work independentlyJob Location:- Kaman,Vasai, Maharashtra Industry:- Manufacturing Company