ob descriptionJob description :Job Opening: - Audio Call Quality Jobs with Call Centre backgroundQualification: - Graduation.Experience: - 1 to 2 years in Audio Call Quality Inbound and Outbound process Nature Job: Call Evaluation, Call Monitoring, Call Barging, Call Calibration, Conducting Quality sessions, Managing Escalations, Generating daily reports based on agents performance.Maintain working knowledge of quality standards.Roles and Responsibility: Handling Sales Audit Calls (Live, Recorded & Remote) Achieve Call Audit Targets within timelines & share feedback on timely basis and ensure corrective actions are taken. Document the Calls Audited in the defined Template & share FeedbacKPlease Contact Below Number for More Details :