As a Ticket Support Executive, you will be responsible for providing excellent customer support and handling ticket inquiries effectively. This role is crucial for ensuring customers receive timely assistance and satisfactory resolutions to their issues.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming support requests via tickets, ensuring that each one is acknowledged and addressed promptly.- Troubleshoot Issues: Identify and diagnose problems reported by customers, providing step-by-step solutions to resolve their issues efficiently.- Maintain Accurate Records: Document all customer interactions and resolutions in our ticketing system to track issues and solutions for future reference.- Follow Up with Customers: After resolving a ticket, you will reach out to customers to ensure their issues are fully resolved and they are satisfied with the service provided.- Collaborate with Team Members: Work closely with other support team members to share knowledge and resolve complex issues that may require team effort.Required Skills and Expectations:Candidates should possess strong communication skills, as you will be interacting with customers directly. A basic understanding of troubleshooting methods is essential. Attention to detail is important, as you will need to maintain accurate logs and follow up on unresolved issues. Being a team player is critical, as collaboration with colleagues will aid in resolving more challenging tickets. An ability to work in a fast-paced environment and adapt to changing requirements is also expected. A positive attitude and a willingness to learn will greatly benefit your growth in this role.
Air Ticketing AviationTicket BookingBasic Computer SkillsHoliday PackagesHotel BookingBHM
We are looking for 30 Airport Ticketing Agent Posts in Guwahati, Dibrugarh, Patna, Gaya, Raipur, Chhattisgarh, Delhi NCR, Goa, Surat, Rajkot, Gurgaon, with deep knowledge in Air Ticketing, Aviation, Ticket Booking, Basic Computer Skills, Holiday Packages, Hotel Booking, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc
Air Ticketing Airport TicketingAirlines Ticketing Executive
A ticketing executive is responsible for issuing tickets, managing reservations, and providing customer support for travel. They may work for airlines, bus companies, railroads, and cruise lines.
The sectors, where one can work after completing Ground Staff Certification course are:-Customer Service:- The Customer Service serves the customers by providing product and repair information and resolving product and repair problems. They are also responsible for attracting potential customers by answering product and repair questions and suggesting information related to other products and services.Ticketing:- The Ticket Officer helps passengers in planning their trips. He/she answers the questions on travel arrangements like routes and time schedules. He/ she also hold the responsibility to make a reservation and confirm it.Baggage Claims:- An airport baggage handler is liable for loading the passengers luggage safely, unloading and carrying it at the airport. His/ her key tasks include keeping an eye fixed on suspicious-looking items at least times and reporting anything unusual to the safety or police.Passenger Handling:- They are liable to assist and help the passengers processes and flight operations. They also offer passenger handling services at airports, like customer service at counters and lounges, and flight support for managing flight operations.Cargo Loading:- Cargo and freight agents facilitate the shipment of products via airline, shipping, train, trucking terminals and docks. The agents make sure that the shipments are picked up and delivered on time, the paperwork is completed, and the costs are collected.Cargo Unloading:- Loading and unloading means loading or unloading cargo between any point of a wharf or terminal, railcars, trucks, or other means of land transportation and barges.Security Processes:- A security process may be defined as a sequence of necessary activities that are performed at a selected security function or task. The procedures provide a start line for implementing the steadiness, necessary to scale back variation in the security processes, thereby increasing the control of security within the organization.
Hiring 10th and 12th Pass candidate for Airport Ground Staff Job for Freshers and Experience Both Can Applyage Should Be 18 to 35minimum Qalification 10th Passsalary 25k to 35k/ Month
Air Ticketing AviationHoliday PackagesHotel BookingTicket Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]Call Us : 9124392309 Mr. Raunak Arora
We have vacant of 142 airport grounds staff Jobs in Agartala,Shillong,Imphal,Aizawl,Dibrugarh,Guwahati,Kolkata,Andal,Siliguri,Dimapur for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, Any Master Degree, Post Graduate Diploma Skill Airlines Executive,Airport Executive etc.Job responsibilities-Customer Service / Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on boardFood & beverage service.Responsible for safety and comfort of passengers.
Air Ticketing Cabin CrewGround StaffData EntryBack Office CoordinatorAirlinesAirlines ExecutiveCustomer CereHospitality ExecutiveHR ExecutiveFrank FinnAir Ticketing AgentAir HostessHotel ExecutiveBHMAssessorAC OperatorAssociate CounselWalk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DeptSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team