Ticketing Agent Fresher Jobs in Jalpaiguri

Key Responsibilities:1. Assist customers with booking air tickets: As an Air Ticketing Agent, your primary responsibility will be to help customers find and book the best flights based on their preferences and budget.2. Provide information on flight schedules and availability: You will need to keep up-to-date with airline schedules and availability to offer accurate information to customers.3. Process ticket reservations and payments: Handling ticket reservations and processing payments accurately and efficiently is an essential part of your role.4. Handle customer inquiries and resolve issues: You will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service at all times.5. Maintain booking records and documentation: Keeping accurate records of all bookings, transactions, and customer information is crucial for the smooth operation of the ticketing process.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal and written communication skills to interact effectively with customers and colleagues.- Attention to detail: Being detail-oriented is essential to ensure accuracy in reservations, payments, and documentation.- Basic computer skills: Familiarity with computer systems and booking software is necessary for this role.- Customer service orientation: A customer-centric approach and a willingness to go the extra mile to assist customers are important qualities for an Air Ticketing Agent.- Ability to work in a fast-paced environment: This role may involve handling multiple bookings and inquiries simultaneously, so the ability to work efficiently under pressure is crucial.