Freshers For Air Ticketing Agent - Jalpaiguri

Key Responsibilities:

1. Assist customers with booking air tickets: As an Air Ticketing Agent, your primary responsibility will be to help customers find and book the best flights based on their preferences and budget.

2. Provide information on flight schedules and availability: You will need to keep up-to-date with airline schedules and availability to offer accurate information to customers.

3. Process ticket reservations and payments: Handling ticket reservations and processing payments accurately and efficiently is an essential part of your role.

4. Handle customer inquiries and resolve issues: You will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service at all times.

5. Maintain booking records and documentation: Keeping accurate records of all bookings, transactions, and customer information is crucial for the smooth operation of the ticketing process.

Required Skills and Expectations:

- Strong communication skills: You should have excellent verbal and written communication skills to interact effectively with customers and colleagues.

- Attention to detail: Being detail-oriented is essential to ensure accuracy in reservations, payments, and documentation.

- Basic computer skills: Familiarity with computer systems and booking software is necessary for this role.

- Customer service orientation: A customer-centric approach and a willingness to go the extra mile to assist customers are important qualities for an Air Ticketing Agent.

- Ability to work in a fast-paced environment: This role may involve handling multiple bookings and inquiries simultaneously, so the ability to work efficiently under pressure is crucial.

• Experience

  Fresher

• No. of Openings

  25

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata