Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls