Telephone Handling Fresher Jobs in Mumbai

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

We are looking for a friendly and organized Front Desk Receptionist to join our team in Virar West. The ideal candidate will be responsible for creating a welcoming atmosphere for visitors and managing various front desk duties. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly as they arrive, creating a positive first impression of the organization.- **Manage Phone Calls:** Answer and redirect phone calls efficiently, providing information or assistance as needed to ensure smooth communication.- **Schedule Appointments:** Assist in scheduling appointments for staff and clients, coordinating availability to optimize time management.- **Maintain Records:** Keep accurate records of visitors and phone calls, ensuring that important information is documented and accessible.- **Provide Information:** Answer queries from guests and clients regarding services, directions, or other general inquiries in a clear and informative manner.- **Handle Mail and Deliveries:** Manage incoming and outgoing mail, packages, and deliveries, ensuring that they are handled promptly and appropriately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting with clients and colleagues.- Basic computer skills, including familiarity with word processing and spreadsheet software, to handle administrative tasks effectively.- A friendly and courteous demeanor to create a welcoming environment for all visitors.- Ability to multitask and stay organized in a busy work environment is crucial for productivity.- Prior experience in customer service or a related role is a plus, but not mandatory for candidates with a positive attitude and eagerness to learn. This is a full-time position, and the candidate must be willing to work from the office.

Key ResponsibilitiesGreet and welcome visitors, clients, and vendors in a professional mannerHandle incoming calls, transfer calls, and take accurate messagesMaintain visitor log register and issue visitor passesCoordinate with internal departments (Projects, HR, Accounts, Purchase)Manage courier, dispatch, and inward/outward registersMaintain meeting room schedule and arrange refreshments when requiredAssist HR & Admin team with documentation and office coordinationMaintain cleanliness and presentation of reception areaHandle basic email communication and office correspondenceSupport site teams for travel bookings and coordination (if required)Excellent verbal and written communication skillsPleasant personality and professional appearanceBasic knowledge of MS Office (Word, Excel, Outlook)Good coordination and multitasking abilitiesStrong organizational skills

We are looking for a professional and welcoming Hotel Receptionist to be the first point of contact for our guests. You will manage all aspects of their accommodation, from check-in to check-out, ensuring a seamless and high-quality experience that reflects our brand's standards

As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.

Greet and assist walk-in customers with courtesy and professionalism Manage customer inquiries, appointments, and follow-ups Handle phone calls, maintain guest records, and coordinate with the sales team Ensure the studio reception area is clean, organized, and presentable at all times Assist with basic administrative tasks, including documentation and customer service support Provide information about collections, promotions, and services Presentable, polite, and confident communication skills Customer-service oriented with a pleasant personality

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.

Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Job Openings for 01 Office Receptionist Job for Freshers in Navi Mumbai, Mumbai, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree with Good knowledge in Administrative Skills, Receptionist Activities, General Administration, Telephone Handling, Customer Relationship, Office Work, Computer Skills, Front Desk, Front Office, Basic Computer Skills, Public Relation, Internal Communication etc.

Basic computer work Basic English

Durand Forms India Pvt Ltd is looking for a professional Receptionist to manage their front desk operations and perform various administrative tasks. This role involves welcoming guests, handling front-office responsibilities, and ensuring smooth daily operations. Key Responsibilities:Greet and assist visitors while ensuring they are directed appropriately.Answer, screen, and forward phone calls in a professional manner.Maintain a clean and organized reception area with necessary office supplies.Receive, sort, and distribute daily mail and deliveries efficiently.Manage calendars, schedule meetings, and arrange travel accommodations.Perform administrative tasks such as filing, photocopying, and record-keeping.Job Requirements:Strong proficiency in Microsoft Office Suite, excellent multitasking, and time-management skills are essential. A professional attitude, along with strong written and verbal communication skills, is a must.

Looking for jobs in healthcare industry in India? We are hiring a Front Office and Billing Executive to manage front desk operations and billing processes efficiently. If you have strong communication, organizational skills, and a passion for administrative excellence, this is the perfect opportunity for you!Key Responsibilities: Front Office ManagementHandle incoming and outgoing mail and packagesMaintain a professional and organized front office environmentAssist with scheduling appointments and meetingsGreet and assist patients, visitors, and clients professionally Billing & Administrative TasksProcess medical billing, payments, and insurance claimsCoordinate with various departments and stakeholders for seamless operationsPerform basic administrative tasks, including data entry and document filingEnsure accurate patient record-keeping and billing compliance Customer Service & SecurityResolve customer inquiries and direct them to the appropriate partiesMaintain security by following procedures and monitoring logbookProvide excellent communication and interpersonal support to patients and staffSkills & Qualifications: Good multitasking, time management, and organizational skills Proficiency in hospital billing software and front desk operations Ability to work in a fast-paced healthcare environmentWhy Join Us?This is a great opportunity to build your career in the healthcare sector! Whether you're looking for medical job vacancies, office assistant jobs, or healthcare jobs hiring, this role offers stability, growth, and a chance to be part of the best healthcare jobs.Apply now and take your first step into a rewarding career!Contact Person: Deepak D (Manager Administration)Contact No.: 8806315830

Responsibilities Make outbound calls to potential customersExplain company products and servicesMaintain daily call recordsMeet and exceed sales targetsStay updated with market trends

Candidates are requested to share their resume along with picture attached.

Handling reception, call handling, recieving payment from clients and making invoice

We are an IT company based in USA Europe and Dubai running multiple businesses into different sectors.This is for our new branch office in Mumbai.Job Description Greeting clients Giving them information Taking calls Managing appointment diary Emails etc...Interested candidates do email us on darynakozak81@gmail.com

Receptionist cum front desk to call and handle calls of patients for treatment and queries , medicines, followup , appointments, etc. Maintaining their records and billings. Taking feedbacks. Convincing patients for benefits of homeopathy treatment And rescheduling appointments.