Telecaller Work From Home Jobs in Hazratganj

We are looking for 10 Telecaller Posts in Hazratganj, Lucknow, Uttar Pradesh,Candidate should be Active, honest and hardworking, with deep knowledge in Candidate should be Active, honest and hardworking and Required Educational Qualification is : Secondary School

We are looking for 50 Telecaller Posts in Lucknow Hazratganj, with deep knowledge in outbound calling, Domestic BPO, Outbound Sales, Telecaller, outbound calling, Domestic BPO, Outbound Sales, Telecaller and Required Educational Qualification is : Higher Secondary

Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well read on company policies and the website for FAQs or policy related answers.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Maintain records of the conversations with the customer and analyze the data.Write and submit timely reports on performance, targets and customer queries.

Responsibilitiesconducting customer satisfaction surveys to understand what areas of the company's services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or dealsestablishing a positive rapport with all clients and customers in person or via phoneforming reports based on customer satisfaction statistics and helping their team to develop new skillsfixing appointments based on the availability of customers and clientsinteracting with customers to ensure they have a desirable and shareable experience

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company

We are looking for 10 Office Associate Posts in Hazratganj Lucknow with deep knowledge in Communication Skills,Excel and Required Educational Qualification is : Post Graduate Diploma