Telecaller Job Vacancies in Vasanth Nagar

Tele calling

The position requires the individual to be responsible for:11. Conducting market research to identify potential customers and target industries.12. Contacting potential B2B customers by phone or video conference to introduce them to the CRM product offered by the company.13. Building rapport with customers and identifying their needs to offer the most appropriate CRM solution.14. Making sales pitches and providing product information to customers in a clear and concise manner.15. Demonstrating the CRM product and its features to customers.16. Closing sales and achieving sales targets set by the company.17. Developing and maintaining long-term relationships with key decision-makers in client organizations.18. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.19. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Key Proficiency Very good English speaking & writing skills Excellent communication Skill Excellent interpersonal skill Negotiation Skill Sales Presentation Skill Fluency in Regional Languages: Kannada, Tamil & Telugu

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Outbound calling on data collected through lead generation activities/ secondary data sources. To fix up appointments with prospective customers. Ensure that the maximum number of appointments should be made for a month. Scheduling appointments for venue sales and direct sales out of these calls. Retention percentage should be monitored on a regular basis. Ensure quality of appointments provided to the sales.

Customer Support and Telesales. Good Communications skills. Kannda & English must. Any additional language is added benefit.