Telecaller Executive

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Graduate (B.B.A, B.Com, Certificate/Diploma/Others, Vocational Course)

• Role

  Telecaller Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office