Hiring for 1 Tellecaller Job in Panki, Kanpur, Uttar Pradesh with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Communication Advisor,Confidence etc.
Hiring for 10 Telecaller Jobs in Kalyanpur, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School,Diploma,Other Bachelor Degree with Good knowledge in Tele Sales Executive etc.
The Telecaller will be responsible for making outbound international calls to potential clients, answering incoming inquiries, and converting leads into business opportunities, and driving revenue
Good English Communication Good Typing ....Computer OperatorWork From Home
1. Enrolling students/freshers for our LIVE projects2. Handling Inbound and Outbound calls, follow up on Enquiry & close leads3. Understand student's requirement and guide them to the right project4. Explaining eligibility criteria, procedures, project details5. Lead generation through various channels6. Assist students through complete onboarding process
Key Responsibilities1. To make outgoing calls to prospect customer.2. To try and sell the products and services to the customers on call.3. To handle objections / escalations and queries regarding the product effectively.4. To generate more leads from the people out-called.5. To enter the details of every interaction in the system6. To ensure continuity of services to company in terms of generating leads by manning the telephone and other communication systems in the manner described in the RHDL procedure manual and also Standard Operating Practices for each program.7. To ensure that mandated Service Levels are adhered to on an individual, shift and team basis.8. To deliver the highest quality of service clients and ensure high customer satisfaction.9. To assist in the expansion of the RHDL network by extracting all relevant information on new services from the case files and channels this information to the network executive.10. To cultivate the RHDL network of services and prospects by building and maintaining a professional working relationship with them in the course of the case handling.11. To support shift leaders, supervisors or who so ever concern to achieve target service delivery and financial goals.12. To own and manage specific customer programs assigned.Basic Hiring RequirementsKnowledge and skillsLanguage capability: must be at least bilingual with an extra flair of UK/US accent in order to be able to assist the member in his/her own language which will ensure better communication, better quality in the delivery of the service.1. Minimum 12th pass with 18 years of age.2. Basic Computer knowledge 3. Good telephone etiquette 4. Critical thinking and problem solving.5. Worked/working with BPO Industry- International process would be an added advantageCompetencies1. Customer service Orientation2. Team Working3. Flexibility4. Self Awareness and Professional Confidence5. Achievement6. Communication7. Good Aptitude