Telecaller Job Vacancies in Kasaragod

Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Take inbound, outbound, and blended calls, answer questions, and document activities in the CRMMake outbound calls to prospects and clientsAssist with sales activities, documenting leads, and managing databasesGather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customersPrepare and execute proposals and presentations using PowerPoint and Microsoft WordAnalyze, report, and communicate sales trends, customer patterns, and competitor activityPerform other duties as assignedRequirements And Skills:

Initiating sales with potential customers over the phone.Asking inquiries to interact with customers and keep the speech communication going.Listening to the customers' has to generate repeat sales.Gathering and documenting client info, payment ways, purchases, and reactions to products.Keeping up thus far on all products and informing customers of recent products.Answering customers' queries on the product.Meeting sales quotas.Telesales Representative Requirements:Excellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.Good sales ability.Working data of relevant pc software systems.Excellent social and drawback finding skills.The ability to handle rejection and stress in soliciting customers.

Daily tasksMalayalam speaking is must- Focus daily on customers from 1 area.- Call customers using the numbers given on the portal for that specified area.- Insist and guide customers to placed order through the Conektr Business app, otherwise punch orders manually at the backend.- Send general broadcast to all customers for the daily offers every day from Conektr messenger.- All products prices are available on app and portal and the broadcast template should be designed accordingly.- On contacting the customer collect customers WhatsApp numbers to add-up to future broadcasting list.- Report daily on following thingso Number of customers contacted.o Customer wise outcome of each call-(ordered or not ordered : if order is punch manually then reason for retailer not placing order on the app : if not ordered then reason for not ordering)

The position holder will be liable for:1. Tele sales executive to utilize inbound & outbound calls to achieve business target2.Having good Telephonic skills to handle calls from all resources & invite them to walk-in for Admission.3. Out bound & cold calling, Achieving specified targets4. Should be able to maintain a good rapport with the team at work.5. Should be prompt in replying to students queries6.Candidate must be Female Graduate with good communication Skills and pleasing personality7.Candidate able to Counsel the Students regarding various courses & admission purpose & maintain regular follow up.Core Functions:Maximize the revenue generation for the companyAchieve organizational goalsMaintain discipline and code of conductCold Calling

URGENT HIRING We are looking for 5 Tele Counselor Posts in kudlu and koramangala,Sales Consultant,Sales target,cold calling,outbound calling, with deep knowledge in Sales Consultant,Sales target,cold calling,outbound calling and Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree .