We are seeking a motivated and customer-oriented Telecaller to join our team. The role involves handling outbound and inbound calls, engaging with potential and existing customers, and promoting products/services while ensuring excellent customer satisfaction.Key ResponsibilitiesMake outbound calls to prospective customers to promote products/services.Handle inbound calls and respond to customer inquiries promptly.Maintain accurate records of conversations and update CRM systems.Follow up with leads and convert them into sales opportunities.Provide detailed information about products/services and resolve customer queries.Achieve daily/weekly/monthly call and sales targets.Build and maintain positive relationships with customers.Adhere to company policies and maintain professionalism during calls.Required Skills & QualificationsStrong communication skills (verbal and written).Ability to persuade and influence customers.Basic computer knowledge and familiarity with CRM tools.Good listening skills and patience in handling customer concerns.Self-motivated with a target-driven attitude.Prior experience in telecalling, telesales, or customer support preferred.Minimum qualification: [Insert requirement, e.g., High School / Graduate].BenefitsCompetitive salary and incentives.Training and career development opportunities.Supportive work environment.