Telecaller 12th Pass Experience Jobs in Gaya

Job description:Job SummaryThe Telecaller is responsible for making and receiving calls to customers or prospects to promote products/services, generate leads, resolve queries, and support sales or customer service goals. The role requires strong communication skills, patience, and the ability to handle rejection professionally.Key Responsibilities- Make outbound calls to prospective customers from provided databases or leads- Answer inbound calls and address customer queries or complaints- Explain products, services, and offers clearly to customers- Persuade potential customers to make a purchase or schedule appointments/meetings- Maintain and update call records, customer details, and follow-up status in CRM or registers-Achieve daily/weekly/monthly call and conversion targets- Follow up with leads that haven't converted yet- Escalate unresolved issues to the concerned department or senior staff- Maintain a polite, professional, and patient tone in every interaction- Adhere to scripts, compliance guidelines, and company policies during callsRequired SkillsExcellent verbal communication skills (in relevant language(s), e.g., Hindi/English)Good listening skills and ability to handle objectionsBasic computer knowledge (MS Office, CRM software)Patience and ability to handle rejection or difficult customersTime management and multitasking abilityPersuasive and confident speaking styleQualificationsMinimum: 10th/12th pass or Graduate (depending on company requirement)Prior experience in telecalling/telesales/customer service preferred , Female Candidate preferred.Comfortable working with call scripts and targetsKey Skills to Highlight in a Job PostingCommunication skillsSales/persuasion abilityCRM/data entryTarget-driven mindsetMultilingual ability (if applicable)Salary & Perks (example structure)Fixed salary + incentives based on targets achievedFresher not apply- experience candidate onlyWork Location: Physics Wallah Sasaram, Bihar