Telecaller 10th Pass Fresher Jobs in Jamshedpur

Urgent Hiring Sales Executive / TelecallerLocation: JamshedpurSalary: 12,000 + IncentiveLoan products: Personal Loan / Business LoanRequirement: Good communication Freshers welcome Sales interest preferredSend CV on WhatsApp: 9835629107

Telecaller Required in Jamshedpur

Job Title: TellecallerJob Summary:We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. Responsibilities: Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. Requirements: Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

1.Regularly updating and obtaining the lists of individual contact details.2.Meet and exceed sales target set by the organization.3.Stay updated with market trends to better serve customers.4.Identify customer needs and provide solutions through the companys products and services5.Build and maintain positive relationships with future prospects.6.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.7.Conducting each function with the utmost respect, regardless of the behavior of the other.8.Keep record of every customer interaction and sales activities.

Job Description: Customer Care Executive (Work from Home)Company: DIGIDIVINE Job Type: Full-Time or Part-time, Work from HomeLocation: RemoteWorking hours for full time-8 hours in a day in between 8 am to 9 am as per your flexibility.(6 working days week)Working hours for part time-5 hours in a day in between 8 am to 9 am as per your flexibility.(6 working days week)Job Summary:DIGIDIVINE is seeking a Customer Care Executive to join our remote team. In this role, you will be responsible for delivering exceptional customer service through various online channels. This position offers the flexibility of working from home with full support from our company.Responsibilities:1. Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat with professionalism and clarity.2. Issue Resolution: Address customer complaints and escalate complex issues to the appropriate department for resolution.3. Product Knowledge: Develop a comprehensive understanding of our products and services to provide accurate information to customers.4. Documentation: Maintain detailed records of customer interactions and transactions using our CRM software.5. Quality Assurance: Ensure all customer interactions meet our high standards of service excellence.6. Collaboration: Work closely with team members and other departments to improve overall customer experience.7. Feedback: Provide insights and suggestions for improving customer support processes based on customer feedback and inquiries.Requirements:- Minimum 12th pass or equivalent.- Strong problem-solving skills and attention to detail.- Ability to work independently and remotely.- Comfortable using technology and online communication tools.

Responsibilities: International Calling II English Communication Handle inbound and outbound calls, as well as customer concerns and queries Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving queries and issues related to the products and services Maintaining the monthly target and achievement report documents

Excellent communication skills in English and Bengali.12th Pass or after 10th Diploma Holder.24/7 Rotational shifts (Females shift from office is 7AM-8PM window).Computer literate.Should be flexible with shifts.Age criteria-Max.32 years.Salary - 11 CTC (9,200 in hand).