Telemarketing Manager Job Vacancies in Vikhroli

1. Team ManagementLead, manage, and motivate a team of Telesales Executives.Allocate leads among team members and ensure timely follow-up.Set daily call, follow-up, conversion, and revenue targets.Monitor attendance, productivity, and individual team performance.Conduct daily team briefings and performance reviews.Coach team members to improve their sales performance.2. Sales & Target AchievementDrive achievement of monthly sales and revenue targets.Monitor daily calling, lead conversion, and booking performance.Ensure proper follow-up on all fresh and existing leads.Personally handle important or high-value leads when required.Identify opportunities to improve conversion and average sales value.Develop strategies to achieve and exceed team targets.3. Lead ManagementEnsure all leads are contacted within the defined response time.Monitor lead status and follow-up schedules.Ensure accurate and timely updating of CRM/lead management systems.Analyse lead sources and identify high-performing channels.Prevent lead leakage and ensure maximum utilization of assigned leads.4. Performance Monitoring & ReportingPrepare and share daily, weekly, and monthly sales reports.Track key performance indicators such as:Calls madeConnected callsFollow-upsLeads convertedConversion percentageRevenue generatedAverage ticket valuePending leadsIdentify underperforming team members and implement corrective action.Share performance updates and concerns with management.5. Customer HandlingEnsure professional and courteous communication with customers.Handle customer objections and support the team in closing difficult cases.Resolve customer complaints related to the sales process.Ensure the team provides accurate information regarding products, services, pricing, offers, and policies.6. Training & CoachingTrain new Telesales Executives on products, sales processes, scripts, CRM, and customer handling.Conduct regular call audits and provide constructive feedback.Develop objection-handling and closing techniques within the team.Conduct refresher training based on performance gaps.7. Process & DisciplineEnsure adherence to company sales processes and calling guidelines.Maintain discipline and professionalism within the team.Ensure proper utilization of company systems and resources.Coordinate with Operations, Reservations, Finance, and other departments wherever required.

*We are looking for candidates with Excellent Communication and convincing skills.*Minimum 6month experience into tele-sales*Responsibilities include generating leads, making sales calls, updating CRM database, and meeting sales targets.*Executive should be able to build rapport with customers and close sales.Language : English and Hindi MandatoryRequired Candidate profile* Experience are preferred*Qualification - 10th/12th/Graduate/Diploma*Age limit - 30yrs*Ready to Work from office*Only Female*Must be bold and confident*Ready to join Immediatelyfor more info:Contact person: Dhivya HR

*Eligibility** Graduate (Any Stream) Mandatory* Age: 20 - 30 years* Freshers & Experienced (0 - 2 years) can apply* Good communication and analytical skills* Basic knowledge of MS Office & computer operations** policy issuance, endorsements, and renewals* Processing customer service requests & documentation* Coordinating with internal teams for claims & operations* Ensuring compliance with IRDAI & company guidelines* Non-Voice, back-office role (no direct sales)Selection Process*1. Application & Screening by *Scinext Skills*2. HR Interview3. Operations/Managerial Interview4. Final Onboarding ICICI Bank*Compensation & Benefits** Salary Range: 2.0 - 3.2 LPA (depending on role & experience)* PF, ESIC, Insurance & other statutory benefits

Communicating with customers, making outbound calls to potential customers, and following up on leadsInteract with potential and existing customers through emails, telephone calls .Route qualified opportunities to the appropriate sales executives for further development and closureMaintain and expand your database of prospects within your region

Promote product and services of the company Handle Enquiries of the customersWorking under Financial AnalystTelecalling to various customers

Tele callers are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication. Varying on specific job profiles, the candidates have to take up inbound marketing calls which are there for handling queries or other issues pertaining to the product or service. A Telecaller Job description should include the overall process of defining duties and responsibilities. It should consist of a job application which attracts job seekers who are qualified for the job cover reporting and department, which can optimize and improve internal and external reporting system. For the position, you must be capable of communicating well and having a creative flair with a strong ability to translate requirements to design.

Job Overview:We are hiring a proactive and energetic Tele Sales Officer Cum Sales Coordinator (Male/Female) to manage customer calls, support the sales team, and help drive revenue growth. The ideal candidate should have strong communication skills, a positive attitude, and the ability to coordinate sales activities efficiently.Key Responsibilities:- Make outbound calls to prospective customers and explain company products.- Handle inbound customer queries professionally and effectively.- Understand customer requirements and recommend suitable solutions.- Maintain records of calls, follow-ups, and lead statuses in CRM.- Coordinate with the field sales team for meetings, follow-ups, and closures.- Prepare proposals, quotations, and sales reports as required.- Monitor lead progress and ensure timely completion of sales tasks.- Maintain strong customer relationships for long-term business.Benefits:- Competitive Salary + High Incentives- Professional Training & Growth Opportunities- Supportive Work Culture- Fixed Working Hours- Performance-Based Rewards

Recruiting and training Telesales ManagerAssisting in the development of effective sales strategies Implementing and monitoring the performance of sales strategies Analyzing the performance of the telesales team members Preparing and setting monthly and weekly sales targets Building and maintaining long-term customer relations Preparing and presenting detailed and accurate sales reports Addressing any customer queries and complaints Maintaining an updated record of all important customer information in the database Assisting in developing sales scripts Recording sales calls and meetings details for future reference Keeping a track of KPIs Taking up any urgent requests or queries in a timely manner

Sales credit card through call

CALLING ON PROVIDED DATA.GENERATE LEAD.TIE UP CALL TO CA,REAL EASTATE AGENT.

Profile :- Tele Sales Manager Job Role :- This is a Inbound sales profile through calls sell the loans product to the customer and cross sell the other banking products .