Recruiting and training Telesales Manager
Assisting in the development of effective sales strategies
Implementing and monitoring the performance of sales strategies
Analyzing the performance of the telesales team members
Preparing and setting monthly and weekly sales targets
Building and maintaining long-term customer relations
Preparing and presenting detailed and accurate sales reports
Addressing any customer queries and complaints
Maintaining an updated record of all important customer information in the database
Assisting in developing sales scripts
Recording sales calls and meetings details for future reference
Keeping a track of KPIs
Taking up any urgent requests or queries in a timely manner