Technical Services Job Vacancies in Delhi NCR

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Designation: Senior .Net DeveloperLocation: Delhi NCR / Remote/Work Mode: RemoteShift: UK Shift 1pm- 11 PMJob DescriptionQualifications/Experience: BTech (Comp Science)/BCA MTech (Comp Science)/MCA Experience: - 7+ Years of .Net framework, ASP.Net, MVC, Webforms Must have DevOps experience including CI/CD pipelines. Clear understand of web development life cycle. Understand of server side and client-side concepts Experience working in an Agile software development environment. Strong JavaScript experience including Bootstrap, HTML, and CSS In-depth knowledge of SQL Server databases Experience with test automation software (xUnit / NUnit / MSTest) Hands on object orientated programming knowledge and knowledge of softwarearchitectural patterns. Good understanding of SOLID development principles Good understanding of cloud-based architecture Track record of successful software delivery Excellent English communication skillsJob responsibilities Hands on experience with as many as possible of the following: ASP.NET,ASP.NET Core, C#, CSS, AWS cloud and associated technologies, Web andMicro services architecture, MSMQ, single sign-on design and implementation,object-oriented design patterns, RestFul API's and Webhooks, SQL Server Experience of working in a DevOps environment supporting and contributing toagile software delivery essential Must be able to work with GIT and MsAzure Devops Exposure to financial modelling, if possible Participate in peer code review, identify technical impacts, carry out debugging,enhance system performance, deliver clean and efficient code. Database knowledge including optimizing stored procedure and understandQuery Execution Plan Able to translate end user/stakeholder requirements into detailedtechnical/architectural specifications when appropriate and turn it int o robustsolutions. Strong experience of technical and architectural design with large-scale webapplications. In-depth understanding of non-functional requirements such as security andscalability. Proven ability to collaborate successfully with client and 3rd partytechnical teams.Roles & ResponsibilitiesAdditional responsibilities of the role Designing and developing applications in close consultation with SME's, BSA's,and clients Providing guidance and take the ownership on the overall technical architectureof the team's solutions, design decisions and principles Keeping abreast of the latest tools, techniques and best practice in softwareengineering and helping the team adopt best practice as appropriate Have a thirst to try and test latest technologies Producing functional, technical and design documentation where necessaryincluding the ownership of technical design and architectureAbout you Initiate with a 'can do' approach Can deliver independently Motivated self-starter, able to demonstrate genuine passion and drive Strong communication and interpersonal skills Ability to prioritise and juggle conflicting demands Can work and deliver under pressure Has the ambition to grow with the fintech organisation Consideration of internal and external constraints on projects Consideration of future requirements

HAVE Completed 3 Hybris ProjectsExp in Java/J2EE, Hybris eCommerce platform version 5.0 .Knowledge of SOA, ESB, JMS, Web Services, Groovy, ZK Framework, Spring Framework, Search tools integration.CMS added advantageHybris, SAP Hybris, SAP commerce cloud and either B2B or B2C Background Integration using of ESB/ Middleware with eCommerce platforms

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.