Array ( [0] => technical-services [1] => gurgaon ) Technical Services Fresher Jobs in Gurgaon | Latest Vacancies
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Technical Services Fresher Jobs in Gurgaon

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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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After Sales Service Technician Activities Should Have Technical Understandings About Steam Boilers and RO Plants Must Have Driving License For Two Wheeler.
To go for after sales service of steam boilers and RO plants .
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Customer Relationship Outbound Calling Desktop Support Customer Service Internal Communication Outbound Sales Voice Process Inbound Process Inbound Voice Process Customer Calling Technical Services Inbound Customer Support Good Communication English Language
Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
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Good Communication Skills Technical Editing Customer Service Customer Handling Customer Management Customer Care Outbound Calling International BPO Customer Support
Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • IMT Manesar Gurgaon
Basic Computer Skills Technical Services MAINTAINCE ENGINEER Mech Maint
MAKING OFFERS, REPAIR AND MAINTENANCE OF DISPENSING SYSTEMS, INSTALLATION AND TRAINING
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Customer Support Representative

A2z World Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Support Technical Services Inbound Process
*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768
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IT Coordinator

Tritan Solutions

Networking C Language IT Helpdesk Technical Helpdesk IT Service Desk IT Support
IT SALES EXECUTIVEJob description- Proven experience as a IT Sales Executive- Inbound Outbound Calling to prospects/customers.- Thorough understanding of marketing and negotiating techniques.- Fast learner and passion for technical sales.- Proficiency in English and Hindi- Self-motivated with a results-driven approach.Qualification and experience:- B tech, M tech, BCA, MCA Knowledge or Experience in IT sales is must.- Minimum one year of experience.- Inbound and Outbound Calling to prospects/customers- Aggressive Candidates may apply- Fresher can also apply- Proficiency in English and Hindi language is must.Salary: As per Industry StandardsJob location: Delhi / Gurgaon (on site job)Preference: Experienced/ fresherIndustry type : IT servicesEmployment type: Full type and permanentRole: BD IT Sales
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Jobs by Popular Location

Urgent Required Candidate For Electronic Company

Perfect Solution Group (Spectrum Placement Services)

Repair Engineer Repair Technician Hardware Repair Technical Service Walk in
Post - Assistant Technical / Repair / ServiceProduct - Air conditioningQualification - Minimum 12th Pass With Good Communication Skills.Salary - Interview Depended And Experience 1 YearLocation - Delhi / Faridabad / GurgaonGender - Only Male Can ApplyDuties & Responsibilities -----Electronic Duties Returns (EDR) is a service that allows an approval holder (approved person) to electronically assess, pay duty and endorse a range of duties transactions. An approved person (EDR client) sends information to Revenue NSW through a Client Service Provider (CSP).Miss Radhika
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Technical Support IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Executive Walk in
Company: IT IndustryRole: Help Desk ExecutiveLocation: GurgaonShift Timing: 8 AM-4:30 PM (Must be comfortable for rotational shift)Exp: min 3 months (Freshers can also apply)Note -1- Experience of Call Centre / BPO / KPO / ITES / LPO id preferred2-Must have good communication skillsOn Job Training will be provided.
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Good Communication Technical Support BPO Customer Service Call Center Work From Home
USA VOICE Process -Customer serviceSal Upto-27k ctc + 2 PLIEXCELLENT COMMUNICATION SKILLSBTECH CAN APPLYTECH SUPPORT KNOWLEDGE REQUIRED 6 Months Experience in International BPO
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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