Array ( [0] => support-technician [1] => ludhiana ) Support Technician Jobs in Ludhiana,Support Technician Job Vacancies in Ludhiana Punjab
23

Support Technician Job Vacancies in Ludhiana

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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Chandigarh Road Ludhiana
Data Entry Operator Customer Management Documentation Skills Multi-tasking Customer Service
We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.
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Looking For Customer Support Service

Sunshine Manpower Solution And Services

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Tibba Road Ludhiana
Communication Skills Computer Problem Solving Interpersonal Skills
Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Ludhiana
Microsoft Office Retail Sales Corporate Sales Customer Care Direct Sales Coordination Skills Payment Followup Order Processing Channel Sales Customer Support Sales Administration Field Service Desktop Support Service Desk
Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head
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  • 0 - 2 yrs
  • Ludhiana
Communicatio Skills Support Problem Solving Maintenance Analytical Instruments Machine Maintenance After Sales Service
Aay Bee Sales Corporation is hiring Service Engineers for its brands Marktech Marking Solutions and Sanya India. The selected candidate will be responsible for installation, servicing, and maintenance of laser marking, pin marking, and other industrial machines at customer sites.The role involves attending breakdown calls, performing preventive maintenance, troubleshooting basic electrical and mechanical issues, and providing technical support and guidance to customers. Candidates will also be required to prepare service reports and coordinate with the internal technical team to ensure timely issue resolution.This is a field-based role that requires travel within the assigned region. Training will be provided on machines and service procedures.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Victoria Homes Ludhiana
Customer Relationship Customer Service Customer Support Domestic BPO BPO Voice Cold Calling Inbound Calls Good Communication Skills Hindi BPO
*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Ludhiana
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Inbound Technical Services Inbound Process Inbound Voice Process Customer Calling Good Communication English Language Outbound Sales
Position: Customer Service Associate (Male & Female)Experience: Freshers can applyOpenings: 100 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required:Diploma / Degree / Certification in ComputersKey Requirements:Good communication and convincing skills in EnglishBasic knowledge of E-mail and MS-ExcelJob Responsibilities:Contact potential or existing customers to inform them about products or services using scriptsAnswer customer questions regarding products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when requiredEnter and update customer information in the databaseTake and process orders accuratelyHandle customer grievances to maintain the companys reputationKeep records of calls, sales, and other useful information
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Customer Service Executive

Chandigarh Recruiters

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Sahnewal Ludhiana
Customer Care Customer Support Customer Relationship
Urgent requirement......1.Customer Service Associate2.Digital Lead Generation Executive (Male Only)Location- Dehlon Road, Tibba Village, Sahnewal, Ludhiana, PunjabContact on - 9915468755
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MS Excel English Language Custumer Desktop Support Customer Service Outbound Calling Customer Support
Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.
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Looking For Printer Service Engineer

Vijaya Management Services

Printer Service Engineer Printer Engineer Printer Support Printer Technician
Job Descriptions:1. Diploma/ Any Graduation2. Printer service Engineer ( Any printer ink jet , laser , Ricoh, Xerox , Canon, Konica .)3. Minimum one or two years experience.4. Immediate Joining.Contact Person- Deepak- 7757087059 ID- deepak.vijayamgmt@gmail.com
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Ludhiana
Customer Relationship Customer Care Customer Handling Customer Service Customer Support Customer Management Problem Management Interpersonal Skills
Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.
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Outbound Calling Customer Relationship Customer Support Customer Management Cold Calling International BPO Customer Handling Customer Service Customer Care
Votiko Solutions Private Limited - Building Careers, Linking Talent Across the Country Type: International Call Center BPO Role: Call Center Representatives Enhance Your Journey! Remote Work - Capitalizing on Opportunities Throughout India About Us: Welcome to Votiko Solutions, a leader in the industry and the ideal representation of the finest call center experience. In addition to providing outstanding customer engagement, we are committed to fostering personal development. Become part of our vibrant team, where your talents are not only acknowledged but honored, and your path to success transforms into our collective story. Job Overview: In the position of a Call Center Executive, you are essential in providing exceptional service. From the convenience of your residence, participate in telemarketing, oversee various inbound and outbound calls, and deliver exceptional customer assistance. Votiko offers a welcoming atmosphere where your professional dreams have limitless chances to thrive. Duties and Responsibilities: Please provide the text you would like me to paraphrase. Engage in telemarketing efforts - generating leads, setting appointments, conducting surveys, and performing verifications. Sure! Please provide the text you would like me to paraphrase. Handle incoming and outgoing calls for B2B and B2C customers. Could you please provide the text you would like me to paraphrase? Deliver outstanding customer assistance via phone, email, and live chat. It seems like you haven't provided the text you want me to paraphrase. Please share the text, and I'll be happy to help! Independently work to exceed performance goals. Sure! Please provide the text you would like me to paraphrase. Sure! Please provide the text you'd like me to paraphrase. At least 3 years of experience in a global call center setting. Sure! Please provide the text you would like me to paraphrase. Fluency in English combined with outstanding communication abilities.
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Handling Calls

Co Commerc

Service Desk Coordination Skills Customer Support Problem Solving Basic Computer Skills Good Communication
Our office work will be in Bhopal, I have to work in MP
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Sales Coordinator (Female)

National Soap Mills

  • 1 - 6 yrs
  • Ludhiana
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales
Job Description: Sales CoordinatorPosition: Sales CoordinatorGender: FemaleSkills Required: Proficient in VLOOKUP and ExcelOverview:We are seeking a highly organized and detail-oriented Sales Coordinator to join our dynamic sales team. The ideal candidate will be a female professional with strong Excel skills, particularly in VLOOKUP, and the ability to support the sales team in achieving their goals.Key Responsibilities:Sales Support: Assist the sales team with daily operations, including preparing sales reports, maintaining customer databases, and tracking sales performance.Data Management: Utilize Excel, including VLOOKUP, to manage and analyse sales data, ensuring accuracy and completeness.Customer Relations: Coordinate with customers to handle inquiries, provide product information, and resolve any issues in a timely manner.Documentation: Prepare and manage sales documentation, including contracts, invoices, and shipping documents.Order Processing: Oversee the order processing system, ensuring orders are entered accurately and processed efficiently.Communication: Maintain clear and effective communication with internal teams, such as marketing, logistics, and finance, to ensure smooth operations.Reporting: Generate regular sales reports and dashboards to track sales performance and provide insights to the sales team and management.Administrative Tasks: Perform various administrative duties as required, including scheduling training & meetings, organizing files, and handling correspondence.
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Customer Support Executive Customer Relation Executive Customer Service Executive Resident Representative Fund Equity
The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.
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Desktop Engineer

Rightfit Resources OPC Pvt. Ltd.

System Administration Hardware Networking Desktop Support Laptop Support Desktop Administration Hardware Technician Desktop Technician Internet Researcher Desktop Engineer Walk in
Position Desktop engineer (Males)Salary -12K-15k + OvertimeQualification- ANY COMPUTER HARDWARE AND NETWORKING OR DIPLOMA HOLDERSkills Required : Knowledge of Computer hardware and networkingExperience- 6 months or 1 year minimum ( Candidates worked in Computer AMC Service Provider will be given pref.)No of Openings 3-4Job responsibilities:Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and components.
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Customer Service Associate

Silver Bhoomi Enterprises

Communication Skills Customer Care Customer Support Walk in
Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-ExcelResponsibilities 1. Contact potential or existing customers to inform them about a product or service using scripts.2. Answer questions about products or the company.3. Ask questions to understand customer requirements and close sales.4. Direct prospects to the field sales team when needed.5. Enter and update customer information in the database.6. Take and process orders in an accurate manner.7. Handle grievances to preserve the companys reputation.8. Keep records of calls and sales and note useful information
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Customer Support Coordinator

Amerigo Insurance Agency

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Ludhiana
English Communication Skills Customer Support Coordinator Customer Service Customer Care Customer Relationship Client Relationship Customer Support Customer Support Specialist
We are looking for 30 Customer Support Coordinator Posts in Ludhiana with deep knowledge in English Communication skills and Required Educational Qualification is : Other Bachelor Degree
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Customer Support Executive

Delhi Job Placement

Customer Care Customer Support Voice Process Customer Service Operations CSE BPO Executive Call Center Executive Telecaller Customer Support Executive Customer Service Walk in
Profile: Customer support Executive (tele-caller)Responsibility:-Customer support WorkQualification: Minimum 12th Pass Experience AnySalary: 12000 to 20,000+Incentives + PF + ESI included Mandatory Skills - Good Convincing & communication skills in english & knowledge of e-mail & MS-excelInterview :- Walking
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Ludhiana
Customer Service Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Designation : Customer Service Associate Only MalesQualification ; Any Graduate Experience 2-3 years in Sales, BPO, Insurance or similar sectorSalary 15000 to 20000 + OvertimeIndustry - Pharma Age: Must be between 27 - 35 yearslocation - Ludhiana -Punjab Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.Responsibilities Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales team when needed. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the companys reputation. Keep records of calls and sales and note useful information
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Sahnewal Ludhiana
Customer Relationship BPO Operations Chat Process Chat Support Email Support Microsoft Excel
Position: Customer Service Associate (M / F)Experience: Freshers can applySalary 10-12kPreferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E mail and MS ExcelJob Responsibilities: Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts Answer customer questions regarding products or the company Answer customer questions regarding products or the company Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales Direct prospects to the field sales team when required Direct prospects to the field sales team when required Enter and update customer information in the database Enter and update customer information in the database Take and process orders accurately Take and process orders accurately Handle customer grievances to maintain Handle customer grievances to maintain the companys reputation the companys reputation Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ludhiana
Customer Care Cons Customer Guidance Customer Relationship Domestic BPO International BPO Non Voice Process Chat Support Chat Process BPO Non Voice BPO Operations
Position: Customer Service Associate (Only Female)Experience: Freshers can applyOpenings: 05 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in Bengali. Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.
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Customer Service Associate

Delhi Job Placement

Communication Skills Customer Care Customer Service Associate Client Relationship Customer Relationship Customer Support Client Relationship Management Customer Service Walk in
Experience 2-3 years in Sales, BPO, Insurance or similar sectorSalary 15k 20k + OvertimeAge: Must be between 27 - 32 yearsCandidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.Responsibilities Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the database.Take and process orders in an accurate manner.Handle grievances to preserve the companys reputation.Keep records of calls and sales and note useful information
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  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Ludhiana
Microsoft Excel Outbound Calling Presentation Skills Negotiation Skills Convincing Power Microsoft Office Retail Sales Desktop Support Corporate Sales Channel Sales Customer Care Service Desk Customer Support
Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives
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