Customer Service Associate

Silver Bhoomi Enterprises

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel

Responsibilities

1. Contact potential or existing customers to inform them about a product or service using scripts.

2. Answer questions about products or the company.

3. Ask questions to understand customer requirements and close sales.

4. Direct prospects to the field sales team when needed.

5. Enter and update customer information in the database.

6. Take and process orders in an accurate manner.

7. Handle grievances to preserve the companys reputation.

8. Keep records of calls and sales and note useful information

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary

Role : Customer Service Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India