Openings For Customer Service Associate || Freshers & Experienced

Sunshine Manpower Solution And Services

Position: Customer Service Associate (M / F)

Experience: Freshers can apply

Salary 10-12k

Preferred: Local candidate

Qualification Required:

Diploma / Degree / Certification in Computers

Key Requirements:

Good communication and convincing skills in English

Basic knowledge of E mail and MS Excel

Job Responsibilities:

Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts

Answer customer questions regarding products or the company Answer customer questions regarding products or the company

Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales

Direct prospects to the field sales team when required Direct prospects to the field sales team when required

Enter and update customer information in the database Enter and update customer information in the database

Take and process orders accurately Take and process orders accurately

Handle customer grievances to maintain Handle customer grievances to maintain the companys reputation the companys reputation

Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information

Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office