Openings For Customer Service Associate || Freshers & Experienced

Position: Customer Service Associate (M / F)

Experience: Freshers can apply

Salary 10-12k

Preferred: Local candidate

Qualification Required:

¦ Diploma / Degree / Certification in Computers

Key Requirements:

¦ Good communication and convincing skills in English

¦ Basic knowledge of E mail and MS Excel

Job Responsibilities:

¦ Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts

¦ Answer customer questions regarding products or the company Answer customer questions regarding products or the company

¦ Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales

¦ Direct prospects to the field sales team when required Direct prospects to the field sales team when required

¦ Enter and update customer information in the database Enter and update customer information in the database

¦ Take and process orders accurately Take and process orders accurately

¦ Handle customer grievances to maintain Handle customer grievances to maintain the company€™s reputation the company€™s reputation

¦ Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information

¦ Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc)

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office