We are looking for a BPO Customer Support Executive to join our team in Rewa, India. This is a full-time position suitable for candidates with 0 to 1 year of experience and a minimum education of 12th pass. The role involves assisting customers and ensuring their queries are resolved y Responsibilities:nn1. Customer Assistance: You will help customers by answering their questions and resolving issues related to our products and services. This involves understanding their needs and providing accurate 2. Call Handling: You will manage inbound and outbound calls promptly and professionally, ensuring a positive customer experience with each 3. Record Keeping: It is essential to document customer interactions and maintain accurate records of queries and solutions to track service quality and 4. Team Collaboration: You will work closely with your colleagues to share information and resolve complex queries. Good teamwork is necessary for delivering top-notch customer quired Skills and Expectations:nnCandidates should have strong communication skills, both verbal and written, to interact effectively with customers. Patience and empathy are crucial when handling customer concerns. Basic computer skills are necessary to navigate support tools and document information accurately. A positive attitude, willingness to learn, and ability to work in a team environment are essential traits for success in this role. Your dedication will help ensure the highest level of customer satisfaction.
Experience
0 - 1 Years
No. of Openings
299
Education
12th Pass
Role
BPO Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 23 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab