Support Executive Job Vacancies in Mumbai-Bangalore Highway

Job Title: Customer Support ExecutiveCompany: Kotak Life InsuranceLocation:Interview Location: Mindspace, Malad, MumbaiWork Location: Raheja Titanium, Western Urban Rd, Geetanjali Railway Colony, Ram Nagar, Goregaon, Mumbai 400063 Role Overview:We are hiring dynamic and customer-focused professionals for Kotak Life Insurance's Customer Support & Cross-Sales Process. This role involves no cold calling all interactions are with existing customers. Key Responsibilities:Handle inbound and outbound calls from/to existing Kotak Life Insurance policyholders.Resolve customer queries and concerns related to their current life insurance policies.Identify customer needs and upsell additional life insurance products based on eligibility and suitability.Maintain high customer satisfaction while achieving monthly sales/cross-sell targets.Build long-term rapport and act as a trusted advisor to the customer base. Eligibility Criteria:Experience: Minimum 6 months of work experience in telesales, customer support, or the insurance/financial services industry.Freshers: Graduate freshers with excellent communication and sales aptitude may also apply.Skills Required:Strong communication skills in Hindi and EnglishSales-oriented and customer-centric mindsetConfidence, energy, and the ability to build rapport quickly Salary & Benefits:In-Hand Salary: 17,000 per monthIncentives: Attractive performance-based incentives provided on meeting targets Shift Timings & Work Schedule:Shift: Regular day shiftWeekly Off: Sunday fixed off or rotational week off (as per company policy) Why Join Kotak Life Insurance?Work with one of Indias most trusted financial brandsNo cold calling sell to existing, warm customer baseGrow in a structured career path in financial servicesSupportive team environment and professional development opportunities Apply Now:Immediate interviews ongoing!If you're based in Mumbai and meet the criteria, kindly share your updated resume immediately with Sr. HR.Perfect for candidates who are: Looking for stability in the insurance/financial services sector Comfortable with calling and upselling Fluent in Hindi and English Located in Mumbai or nearby suburbsLet me know if you'd like this JD in PDF, email format, or with branding/styling for posting on job boards or social media.

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Responsible for preparing and maintaining insurance policy records. Also handled the tasks of checking premium records on a regular basis Assisted Insurance sales team in achieving monthly sales target. Provided support to insurance sales financial department and handled additional duties and responsibilities as requiredRESPONSIBILITIES & DUTIES Develop various sources of agent hiring & build a team of agent & agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Improve agent productivity & retention Maintain the quality vectors of business including persistency and surrenderTarget Achievement Drive sales and achieve targets through the bank branches Sales Support Support the Customer Relationship Officer in the branch for his/ her sales effort, in terms of generating benefit illustrations, accompanying on client calls Relationship Management Bank is the key customer of the Business Development Manager, and he/she must engage an open and trusting relationship with the Branch Managers/officers/staff Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance. Ensure that all service Lead Generation

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We are the company that wants excellent employees for call executive purposes. Who wants to work with us then apply with your resume soon.Job Responsibilities:1. Resolve customer complaints and doubts via Call.2. Provides complete details to customer inquiries.3. Making sure that customer's issues are attended to and all of their concerns are resolved immediately.4. Ensure customer satisfaction and provide professional support.Required Candidate profile:* You must have experience in this calling sector.* Excellent communication and English language are preferred.Benefits:* You can work from home* You will get the bonus after fulfilling your target* Company provide incentives too* Promotion is also a key to success* The English language prefer