Support Executive Job Vacancies in Mangalore

Interact with Client(banking domain) for s/w implemenatation and support work, Have to be fluent in Kannada Language, Understand custoemr requirement and transmit it to development team

Need Customer Support Executive, Computer knowledge, Technical knowledge, good communication skill, language Hindi & English

- Develop various sources of agent hiring & build a team of agent & agent pipe line- Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring- Development of agent prospecting habits, calling habits and work habits- Work with agent on planning and reviewing of activities and goals- Identify the training needs of the agent and work with Trainers to improve the same- Meet Business Targets- Improve agent productivity & retention- Maintain the quality vectors of business including persistency and surrender

Handling Calls.Handling Customer queries.Giving resolution to the customer.

Customer supportInbound and outbound callsCare for the customer needAnswer queries and solve the problemsVoice process

Job DescriptionCustomer supportInbound and outbound callsCare for the customer needAnswer queries and solve the problemsVoice process

Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti

This Is A Role Of Academic Counselors Who Will Help Our Learners Choose The Right Career Path. This Is A Tele Calling Based Work From Home Job.Required Skills:Knows To Talk In Kannada1+ Years Of Sales Experience(Preferred) Education Field/Domain*Benefits:Work From HomeIndustry Standard PayFlexible Working HoursHigh IncentivesAbout:Our Vision Is To Empower Learners From Tier 2,3 Cities Achieve High Paying IT Jobs By Providing Technology Ready Courses In Kannada. We Are The Fastest Growing Startup In Karnataka. We Have Been Recognized By Govt. Of Karnataka.

Identifying and establishing new businessOrganising sales visitsGiving demonstrations, training and presentations to help clients discover and understand products/servicesLliaising with existing clientsPreparing tenders, proposals and quotationsProviding pre-sales and post-sales supportNegotiating contracts, terms and conditionsReviewing cost and sales performanceWriting reports and sales literatureSupporting other members of the sales team by training them in the uses of products/servicesAttending trade exhibitions, conferences and meetingsEnsuring that sales targets are met.

Customer supportInbound and outbound callsCare for the customer needAnswer queries and solve the problemsVoice process