Customer Relationship Customer ServiceCustomer HandlingTelephone HandlingGood Communication Skills
Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service
Air Ticketing Airport OperationAirport TicketingTicket BookingAir Ticketing ReservationGround OperationGood Communication
Hiring for 25 Ticket Support Executive Jobs in Dehradun, Haridwar, Rishikesh, Kashipur, Haldwani, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.
Customer Care Customer SupportVoice ProcessCustomer Service OperationsCSECustomer Support Executive
We are looking for Customer Support ExecutiveQualifications:- Comfortable in hindi/english- Have good convincing skills- Willing to work under flexible timingsNote:- Both male & female can apply- Freshers are also welcomed
Technical Customer Support Troubleshooting SkillsComputer NetworkingTechnical Services
Job Title: Technical Support Executive (US/Canada Process)Location: Kotdwar, UttarakhandShift: Night Shift (5 Days Working)Job Description:We are looking for experienced Technical Support Executives to handle inbound calls from customers based in the USA and Canada. The role involves assisting customers with technical issues related to antivirus software, printers, and operating system errors. Candidates should be confident in diagnosing problems and providing effective solutions over calls.Key Responsibilities:Handle inbound technical support calls from US & Canada customersTroubleshoot issues related to antivirus, printers, and operating systemsProvide step-by-step solutions and ensure customer satisfactionMaintain professionalism and clear communication throughout the callAccurately document customer interactions and resolutionsRequirements:Minimum 2 years of experience in technical support (international process preferred)Strong knowledge of antivirus software, printer troubleshooting, and OS issuesExcellent spoken English and communication skillsAbility to work in night shiftsProblem-solving mindset and customer-focused approachPerks & Benefits:Competitive salary + incentivesCab facility providedMeals includedAccommodation providedFriendly and growth-oriented work environment
We are looking for a dedicated Chat Support Executive to join our team in a part-time, work-from-home role. This position is perfect for freshers who have completed at least their 10th grade and are eager to start their career in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer queries via chat promptly. Your primary role will be to provide accurate information and assist customers with their questions.- **Provide Solutions:** Identify customer issues and offer appropriate solutions in a friendly manner. Your ability to troubleshoot problems will help resolve customer concerns effectively.- **Maintain Records:** Document all customer interactions in our system. Keeping detailed records helps track customer feedback and service quality.- **Collaborate with Team Members:** Work closely with other team members to share feedback and improve the customer service process. Teamwork is vital for achieving excellent service.- **Follow Company Guidelines:** Adhere to company standards and policies while interacting with customers. Compliance ensures consistent and quality service delivery.**Required Skills and Expectations:**- Strong written communication skills are essential, as you will be interacting with customers through chat.- A friendly and professional tone is important to build rapport with customers.- Basic computer skills and familiarity with chat software are required to manage customer interactions effectively.- A proactive attitude towards learning and problem-solving would be beneficial.- Candidates should be organized and self-motivated, demonstrating the ability to work independently in a home environment.
Domestic Calling Good Communication SkillsCustomer Support
We are seeking a Customer Care Executive to join our team in Dehradun. This role involves managing customer interactions and ensuring satisfaction through effective communication and support.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Identify and address customer concerns, ensuring timely solutions that enhance the customer experience and build loyalty.- **Record Keeping:** Maintain detailed records of customer interactions, issues, and resolutions to ensure follow-up and track trends.- **Provide Product Information:** Educate customers about products and services, guiding them in making informed decisions.- **Feedback Collection:** Gather customer feedback to assess satisfaction levels and identify areas for improvement within the service process.- **Team Collaboration:** Work closely with other team members to share insights and improve service delivery, fostering a supportive environment.**Required Skills and Expectations:**Candidates must possess at least one to two years of experience in a customer care or related role. A minimum education requirement of 12th grade is necessary. Strong communication skills, both verbal and written, are essential to interact effectively with customers. Candidates should be patient, empathetic, and able to handle difficult situations with confidence. Proficiency in using computers and managing multiple communication channels is also expected. A team-oriented attitude, alongside a commitment to providing excellent customer service, is highly valued.
As a Sales Support Executive, you will play a crucial role in assisting the sales team and ensuring smooth operations. You will be responsible for various tasks that help drive sales and improve customer satisfaction.**Key Responsibilities:**- **Assist Sales Team:** Support the sales team by preparing necessary documents and materials for presentations and meetings, ensuring they have everything needed for effective sales pitches.- **Customer Interaction:** Communicate with customers to address their inquiries and provide information about products or services, helping to build strong relationships and enhance customer loyalty.- **Order Processing:** Handle order entries and maintain accurate records of sales transactions, ensuring timely processing and delivery of products to enhance customer experience.- **Data Management:** Collect and manage sales data, generating reports to track performance and support the sales team in their strategy formulation.- **Inventory Coordination:** Coordinate with the inventory team to ensure product availability and timely replenishment, minimizing disruptions in sales operations.- **Administrative Support:** Provide general administrative support, including scheduling appointments and maintaining filing systems, to help streamline the sales process.**Required Skills and Expectations:**Candidates should have a strong attention to detail and excellent communication skills. Basic knowledge of sales processes and customer service is preferred. Proficiency in using standard office software, such as word processors and spreadsheets, is essential. The role requires a willingness to learn and adapt in a fast-paced environment, as well as the ability to work collaboratively with team members. A professional demeanor and a positive attitude towards challenges will be essential for success in this position.
As a Chat Support Executive, you will engage with customers online, providing them with assistance and information about our products and services. This role is ideal for those who enjoy helping others and possess strong communication skills.Key Responsibilities:1. **Customer Interaction**: You will respond to customer inquiries through chat, providing prompt and accurate information. This ensures that customers feel valued and understood.2. **Issue Resolution**: You will assist customers in troubleshooting problems and resolving issues efficiently. Your ability to think critically will help in identifying solutions that meet customer needs.3. **Maintaining Records**: You will document customer interactions and feedback accurately in our system. This helps in tracking common issues and improving service quality.4. **Product Knowledge**: You will stay updated on our products and services to provide accurate information. This requires a commitment to learning and understanding the features and benefits of what we offer.5. **Team Collaboration**: You will work closely with other team members to share insights and improve the overall customer service experience. Effective communication within the team is key to providing seamless support.Required Skills and Expectations:Candidates should possess strong written communication skills with a focus on clarity and professionalism. A basic understanding of computer applications and typing skills are essential. You should be detail-oriented, able to multitask, and handle stressful situations calmly. A positive attitude and willingness to learn are crucial for success in this role.
Job DescriptionJob Title: Tele Executives /customer care executiveLocation: Dehradun, UttarakhandDepartment: OperationsStandard Work Hours: Monday to Saturday9.00am to 6.00pm however flexible works hour can be implemented as per requirement.Purpose of Position: To provide inbound and outbound sales and support to customers both internal and external.Salary: 7k to 15kKey Accountabilities:Answer inbound/outbound callsCreate purchase ordersRespond to customer enquiriesSell product & place customer ordersUp-sell products & services where applicableClear daily email logsIdentify, research & resolve customer issuesComplete call logs & reportsEnter order details into the systemResearch all billing & payment issuesRelay all call trends where necessary to supervisorRecommend process improvements where necessaryQuote and send out samplesCustomer follow-upsGeneral administration as requiredCompetencies:Fast & accurate data entry skillsExcellent phone mannerA high level of accuracy & attention to detailCustomer focusBe a self-starter who shows initiativeRespond to customer enquiriesQualifications & experience:Graduate in any fieldGraduate & UndergraduateWarm Regards.
Excellent English Non Voice ExperiencedExcellent English CommunicationsChat SupportBPOSolving Queries
We are looking for a Chat Support Executive to join our team in Dehradun. The ideal candidate will assist customers through online chat, providing information and resolving queries