Support Executive Job Vacancies in Dharwad

We are looking for a Customer Care Executive to join our team in Dharwad. This full-time position allows you to work from home and is ideal for freshers with a minimum education level of 12th pass.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, email, or chat and provide accurate information about products and services.- **Resolve Issues:** Handle customer complaints and concerns effectively, ensuring that each issue is addressed promptly and satisfactorily.- **Maintain Customer Records:** Keep detailed records of customer interactions in the system, noting issues and resolutions for future reference.- **Provide Feedback:** Share customer feedback and suggestions with the team to improve service and enhance customer satisfaction.- **Assist with Orders:** Help customers place, modify, or cancel orders, ensuring a smooth and positive ordering experience.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal and written communication skills to interact effectively with customers.- **Problem-Solving Ability:** A good customer care executive should be able to think quickly and find solutions to customers problems.- **Technical Skills:** Basic computer skills and familiarity with online communication tools are necessary for this role.- **Empathy and Patience:** You should understand customer needs and approach each interaction with kindness and patience.- **Team Player:** Ability to collaborate with colleagues and contribute positively to the team environment is essential. This role is perfect for individuals who are eager to begin their career in customer service and have the drive to learn and grow.

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Voice Process Job Type : full time Number of position : 200 Designation : Customer care executive Qualification : Under graduate/Graduation degree JD : Any graduate or under graduate who has good communication skills, fluency in English, Hindi and Tamil, Telugu and Marathi Kannada , should be flexible to work in multiple shifts(24*7), handling the customers on calls and resolving the queries of the customers, should be good in convincing skills. Keys Skills : Confident, Team player, Sportive, quick learner with positive attitude Salary : Best in industry ( up to Rs.10,000/- ) Male and female candidates can apply, Freshers are also considered.