Support Executive Fresher Jobs in Sector 16

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Prove Customer support and Service through voice and non- voice channels.Handling Queries , complaints, escalation often within BPO ( Business process Outsourcing).

Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.

**Join Our Team!** Looking for a dynamic role in Customer Support? We're hiring for the position of Customer Support Executive (Tele sales) in Noida, Sector 16**Details:** Position: Customer Support Executive Experience: Freshers and Experienced professionals welcome Location: Noida, Sector 16 Shift: Day Shift Working Days: 6 Days a Week

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)

ANY GRADUATE AND UNDERGRADUATE CAN APPLY HANDLING CALLS AND ESLOVE CUSTOMER QUERIES

Profile: Customer support ExecutiveLocation :Sector 16 NoidaQualification: 12th / GraduationSalary: 11000 to 16000 + incentiveExperience: Freshers &ExperienceRole &Responsibilities:-Outbound calling process Good English & Hindi Communication

HANDLING CALLS AND SOLVE CUSTOMER QUERIES, FRESHER EXPERIENCE BOTH CAN APPLY 12TH PASS OR ABOVE AND ANY GRADUATE CAN APPLY AGE 18 TO 30 YEARS