Support Executive Fresher Jobs in Bokaro

We are looking for a friendly and motivated Airport Information Desk Associate to help travelers at the airport in Bokaro, India. This is a full-time position suitable for freshers who have completed their 10th grade.Key Responsibilities:- Assist Travelers: Greet and help passengers with inquiries about flights, airport facilities, and other travel-related questions.- Provide Information: Share important information regarding boarding gates, delays, and airport services to ensure a smooth travel experience.- Manage Queries: Address concerns and resolve issues for passengers effectively and calmly, ensuring their comfort and satisfaction.- Maintain Records: Keep accurate records of inquiries and feedback received at the information desk for reporting purposes.Required Skills and Expectations:You should have excellent communication skills to interact with passengers clearly and politely. A friendly demeanor is important, as you will be often the first point of contact for travelers. Being able to work in a fast-paced environment is essential, as well as having good problem-solving abilities to manage passenger inquiries effectively. A basic understanding of computer operations will help in retrieving information quickly. Being punctual and reliable is crucial since this role involves working within designated hours at the airport. Your positive attitude and willingness to help will make a significant difference in enhancing the travel experience for everyone.

A passenger service executive, also known as a passenger service agent or airline customer service agent, typically performs the following duties:Check-in: Assist passengers with check-in, including self-serve and assisted optionsVerify documents: Check tickets, passports, and boarding passes against passenger listsProvide boarding passes: Issue boarding passes and luggage tagsManage luggage: Weigh luggage and collect charges for overweight bagsDirect passengers: Guide passengers through security and to departure gatesProvide flight information: Announce flight delays, gate changes, and other flight informationHandle issues: Address issues with delayed, canceled, or missed flightsAssist passengers: Help passengers with mobility issues, unaccompanied children, and special assistanceProvide customer service: Respond to passenger inquiries and complaintsEnsure safety: Follow safety and security measures and promote safety in the airportComplete surveys: Complete passenger satisfaction surveysListen to feedback: Listen to passenger feedback and note itPassenger service executives typically work in airports and may work 5 to 6 days a week, 8 to 9 hours per day.

Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com