Customer Support Engineer

Miniteksystems Pvt. ltd.

Various . Win-7, 10 Server 12,16 Installation As well Application Level support & Troubleshooting.

Desktop Assembling, Maintenance Troubleshooting Hardware Problems.

Laptop Service Part Replacement, Maintenance Troubleshooting Hardware Problems.

LAN setup, Cabling, Crimping Punching & Troubleshooting LAN Connectivity issues

Installing Modem, switches, Routers & Firewall & Good Knowledge of Operations.

Installation and configuration of regular Softwares Antivirus and Management.

Managing Local Data Partition, & Volumes. Backup & Restorations Process.

Configuring User profile and Outlook 10,16 Office 365 Installation And Recovering users outlook profile and Emails.

Installation and Configuration and troubleshooting of Network Printers and Local Printers.

CCTV Camera NVR, DVR IP-PBX, VOIP, IP Telephony Configuration & Troubleshooting.

Handling Users by remote management tool like RDP, Net Meet, TV, AA & AD. And VPN Support.

Handling Active Directory for ID Creation, Deletion, Enable Disable Password reset & OU manage.

Expertise with various Helpdesk Ticketing tool - Service Desk Plus, E-Helpline etc.

Experience : 1 - 3 Years

No. of Openings : 3

Education : Diploma, Advanced/Higher Diploma, Any Bachelor Degree

Role : Customer Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India