Store Supervisor (Retail) Job DescriptionJob Title : Retail Store SupervisorDepartment : OperationsJob Type : Full TimeLocation : Gurugram, Sector 57Duties & Responsibilities: Provide exceptional customer service by addressing inquiries and ensuring a positive experience. Interact with customers to understand their needs and preferences, offering services recommendations and assistance. Supervise and lead a team of store employees, ensuring they deliver high-quality service. Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency. Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store. Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making. Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment. Make invoices and bills.Requirements and skills Experience in Retail 1 year to 2 years Powerful leading skills and business orientation Customer management skills Strong organizational skills Good communication and interpersonal skills Graduate Basis MS office