As a Ground Staff, your responsibilities will include assisting passengers during check-in, boarding, and deplaning processes, handling passenger queries and complaints, coordinating with baggage handling and security services, and ensuring a smooth and efficient operation on the ground.Skills required for this position include excellent communication skills, both verbal and written, the ability to work well under pressure, strong problem-solving skills, and a customer-focused attitude. You should also have good interpersonal skills, be detail-oriented.