-Oversee daily operations of the service workshop to ensure smooth workflow and timely completion of all jobs.-Allocate and monitor repair and maintenance tasks among technicians based on skill and workload.-Supervise and guide service technicians, cleaners, and helpers.-Verify that all repairs, replacements, and maintenance work meet customer requirements.-Identify training needs and coordinate technical training sessions with the service manager.-Handle escalated customer concerns related to service quality or vehicle performance.-Track daily job status and ensure prompt delivery of vehicles as per the promised timeline.-Maintain all service tools, equipment, and diagnostic instruments in proper working condition.-Ensure workshop cleanliness, orderliness, and compliance with safety protocols.-Maintain accurate records of service jobs, technician performance, and productivity reports.-