Machine Maintenance Job Vacancies in Guwahati

We are looking for a dedicated Service Engineer to join our team in Guwahati. The ideal candidate should have 1 to 3 years of experience and possess a B.E or an Advanced/Higher Diploma. **Key Responsibilities:**- **Installation of Equipment**: You will be responsible for the proper installation of machinery and equipment, ensuring they are set up according to specifications and industry standards.- **Maintenance and Repairs**: Your role includes routine maintenance and timely repairs of equipment to prevent malfunction, thereby ensuring smooth operations.- **Technical Support**: Providing assistance to clients and customers regarding technical issues will be essential. This includes troubleshooting and offering effective solutions to their problems.- **Customer Training**: You will be required to train customers on how to operate and maintain equipment properly, ensuring they get the most out of their investment.- **Documentation and Reporting**: Keeping accurate records of service and maintenance activities is crucial for tracking performance and ensuring compliance.**Required Skills and Expectations:**The ideal candidate should have strong technical knowledge of equipment and machinery. Excellent problem-solving skills and the ability to diagnose issues effectively are essential. Strong communication skills are important for interaction with clients and team members. You should be able to work independently and have a proactive approach to your responsibilities. A valid driving license may be needed for travel to client locations. This position is full-time and will require working from the office.

- Recruit, train, and lead a high-performing team of field service technicians, engineers, and support staff.- Conduct regular performance evaluations, provide mentorship, and implement continuous professional development programs.- Oversee daily operations of the service department, ensuring timely and efficient execution of service requests, installations, and maintenance activities.- Develop and implement preventive and corrective maintenance schedules to minimize equipment downtime.- Establish and maintain strong relationships with key clients, addressing their service needs and concerns promptly.- Monitor customer feedback and implement improvements to enhance service quality and customer satisfaction.- Prepare and manage the service department's budget, tracking expenses related to labor, parts, and equipment.- Identify cost-saving opportunities without compromising service quality.- Ensure all service activities comply with industry standards, safety regulations, and company policies.- Stay updated with the latest technological advancements in diesel generators, solar panels, and related systems.- Oversee the management of service parts inventory, ensuring availability of critical components for timely repairs.- Coordinate with procurement to source quality parts and materials at competitive prices.- Maintain accurate records of service activities, including work orders, service reports, and maintenance logs.- Generate and analyze service performance reports, identifying trends and areas for improvement.- Develop and implement strategies to enhance service efficiency, reduce response times, and improve customer satisfaction.