Service Quality Management Jobs

ONLY INDIAN & PAKISTANI CANDIDATES APPLYPrepare surfaces by cleaning, leveling, and ensuring they are ready for tile installation.Read and follow construction drawings, layouts, and tile installation specifications.Measure, mark, and cut tiles accurately according to the required size and shape.Mix and apply tile adhesive, cement mortar, and other bonding materials.Install ceramic, porcelain, marble, mosaic, and other types of tiles on floors and walls.Ensure proper tile alignment, spacing, leveling, grouting, and finishing.

We are looking for a motivated Hotel Supervisor to join our team in East Karbi Anglong, India. This role is suitable for recent graduates or individuals with some experience in hospitality. nnThe Hotel Supervisor will oversee daily hotel operations, ensuring a high standard of service and guest satisfaction. nnKey Responsibilities:nn- Manage Operations: Supervise daily hotel activities and ensure smooth operation in various departments, such as housekeeping and front desk.n n- Guest Relations: Assist guests during their stay by addressing their inquiries and resolving any issues promptly to enhance their overall experience.n n- Staff Coordination: Work closely with hotel staff to maintain efficient communication and teamwork, fostering a positive work environment.nn- Quality Control: Monitor service and cleanliness standards, ensuring the hotel maintains a welcoming and comfortable atmosphere for all guests.nnRequired Skills and Expectations:nnCandidates should have at least completed their 12th grade education. We are looking for individuals who are detail-oriented and possess strong communication skills. A friendly demeanor and the ability to handle stress in a fast-paced environment are essential. Basic computer skills, along with a willingness to learn about hotel operations, will be highly valued. The ideal candidate should be reliable, responsible, and excited to help create memorable experiences for our guests.

We are looking for an enthusiastic Airline Manager to join our team in Mumbai. This is a full-time role for candidates with 0 to 5 years of experience. The ideal candidate will help oversee operations and ensure customer satisfaction in the airline industry.nnKey Responsibilities:nn1. Manage Operations: Supervise airport and flight operations to ensure everything runs smoothly, coordinating with various teams to enhance service efficiency.nn2. Customer Service: Address passenger inquiries and complaints effectively, ensuring a high level of satisfaction and resolving any issues that may arise.nn3. Staff Coordination: Work closely with team members, providing guidance and support to ensure all staff follow company policies and maintain high standards of service.nn4. Safety Compliance: Ensure that all flights and operations comply with safety regulations and company policies to maintain a secure environment for passengers and staff.nn5. Reporting: Prepare regular reports on operations, customer feedback, and performance metrics to share with management and help improve services.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and the ability to work well in a team. A customer-focused attitude and problem-solving skills are essential for addressing passenger concerns effectively. Attention to detail and the ability to multitask in a fast-paced environment are also important. A minimum education of 10th pass is required for this position.

Join our team as an Airline Supervisor in Chennai, India. This full-time position offers an exciting opportunity for individuals with 0 to 6 years of experience. Ideal for those who have completed at least the 10th standard.nnAs an Airline Supervisor, you will be responsible for overseeing daily operations at the airport. Your role includes ensuring smooth workflow and coordinating between different departments to provide excellent service to passengers. nnKey responsibilities include:nn- Team Management: Supervise and guide staff to maintain productivity levels while fostering a positive work environment.n- Customer Service: Address passenger inquiries and resolve issues promptly to enhance customer satisfaction.n- Operational Oversight: Monitor flight schedules, check-in processes, and boarding procedures to ensure everything runs smoothly.n- Compliance and Safety: Ensure adherence to all airline regulations and safety procedures, maintaining a secure environment for both employees and passengers.n nRequired skills and expectations include:nn- Strong communication skills to interact effectively with staff and passengers.n- Problem-solving abilities to handle unexpected situations efficiently.n- Ability to work under pressure and manage time effectively in a fast-paced environment.n- Basic computer skills for managing operational tasks and documentation.nnIf you are organized, energetic, and ready to take on new challenges, we encourage you to apply for this rewarding position.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

As a Senior Biomedical Engineer, you will play a critical role in the development and improvement of medical devices and technologies. Your work will ensure that these products are safe, effective, and meet regulatory standards.Key Responsibilities:- Design and Development: You will create and improve medical devices, ensuring they work effectively and are safe for patients.- Testing and Evaluation: You will conduct tests on new products to evaluate their performance and identify any issues that must be resolved before release.- Regulatory Compliance: You will ensure that all products meet local and international safety regulations, preparing necessary documentation for regulatory approval.- Collaboration: You will work closely with teams including engineers, doctors, and manufacturers to gather insights and enhance product design.- Technical Support: You will provide expert assistance to healthcare professionals, helping them understand and utilize medical equipment properly.Required Skills and Expectations:You should have a background in biomedical engineering and possess practical experience of 1 to 7 years in the field. A strong understanding of medical device design principles, regulatory standards, and testing procedures is essential. Proficiency in relevant software tools for modeling and simulation is expected. Excellent communication skills will be necessary for effective collaboration with diverse teams and stakeholders. You should be ready to work full time from the office in Australia, contributing to innovative medical solutions that improve patient care.

The Import Documentation Executive will play a crucial role in managing and processing import documentation efficiently. The ideal candidate will have 4-5 years of relevant experience and possess in-depth knowledge of customs regulations and import procedures.Key Responsibilities:- Prepare Import Documents: Compile and organize necessary documents, such as invoices, packing lists, and certificates of origin, ensuring they meet all legal and compliance requirements.- Coordinate with Customs Authorities: Liaise with customs officials to facilitate the clearance of goods, addressing any inquiries or issues that may arise during the import process.- Track Shipments: Monitor the status of shipments and communicate updates to relevant stakeholders, ensuring timely arrival and delivery of goods.- Maintain Records: Keep comprehensive records of all import transactions, ensuring precise and organized documentation for future reference and audits.- Assist in Compliance Audits: Support internal and external audits by providing necessary documentation and explanations regarding import processes and compliance standards.Required Skills and Expectations:Candidates should possess strong knowledge of import regulations and documentation processes. Attention to detail is critical, along with excellent organizational and time management skills. Effective communication is essential, as the role requires interaction with various stakeholders, including customs officials and suppliers. Proficiency in relevant software and tools used for documentation and tracking imports is expected. The candidate must be a proactive problem solver, capable of addressing issues efficiently to ensure smooth import operations.

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

We are looking for a skilled Petrol Mechanic to join our team in Jidhafs. The ideal candidate should have 2 to 8 years of experience and a diploma in a relevant field. This full-time position is office-based and is open to male applicants only.As a Petrol Mechanic, your main responsibilities will include diagnosing and repairing petrol engines, conducting routine maintenance checks, and ensuring the vehicles are safe and running efficiently. You will be responsible for inspecting various components like fuel systems, exhaust systems, and electrical systems to identify issues. You will also need to record and report maintenance activities, ensuring that all repairs are documented accurately.To succeed in this role, you should have a solid understanding of engine mechanics and be familiar with the tools and equipment used in the repair process. You should be able to troubleshoot problems effectively and work independently with minimal supervision. Attention to detail is crucial, as is the ability to follow safety guidelines strictly. A strong customer service attitude is necessary, as you may need to explain repairs and maintenance options to clients clearly and professionally. If you have a passion for vehicles and possess the required skills and experience, we encourage you to apply for this opportunity and become a valuable part of our team.

We are seeking a motivated Hotel Management Executive to join our team in Karbi Anglong, Assam. This entry-level position is ideal for individuals looking to start their career in the hospitality industry.nnKey Responsibilities:nn1. Guest Relations: Interact with guests in a professional manner, addressing inquiries and providing information about services and hotel amenities to enhance their experience.nn2. Front Desk Operations: Assist in the daily operations of the front desk by checking guests in and out, managing reservations, and ensuring smooth processes for a seamless guest experience.nn3. Coordination with Departments: Work closely with various hotel departments such as housekeeping and food & beverage to ensure that guest services run efficiently and effectively.nn4. Handling Complaints: Respond to guest complaints or issues promptly and professionally, aiming to resolve them to ensure customer satisfaction.nn5. Administrative Tasks: Support the management team by performing various administrative duties, including maintaining records and filing.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 12th pass, with a passion for hospitality and service. Strong communication skills are essential for interacting with guests and colleagues. Attention to detail and the ability to stay organized in a fast-paced environment are important for managing responsibilities. A positive attitude and willingness to learn are key traits for success in this role. Prior experience is not required, making this an excellent opportunity for those new to the industry.