Service Management Lead Jobs in Pune,Service Management Lead Job Vacancies in Pune Maharashtra

Service Management Lead

Advance Agility

15 - 25 yrs
35.0 Lac/Yr
Pune +2 Bangalore, Pune

Itil Framework Itil Practitioner Itil Consultant ITSM Service Management Service Management Lead Stakeholder Engagement Business Transformation Agile Methodology

Key Responsibilities:1. Service Management Architecture & Strategy Design and establish a robust service management function, including architecture, pipeline, and operational structure. Collaborate with leadership to define strategic goals and operationalize service management best practices across the organization.2. Implementation & Execution Lead the hands-on implementation of service management frameworks (e.g., ITIL) without a primary focus on specific tools. Develop and apply service delivery, service transition, and continual improvement practices tailored to global standards. Act as an escalation point for issues in service management deployments, resolving technical and functional challenges as they arise.3. Coaching, Mentoring, and Training Provide targeted coaching and mentorship to internal teams, enhancing understanding and adoption of service management principles. Conduct workshops and training sessions to upskill team members, focusing on practical application of service management concepts in daily operations. Create customized materials (case studies, examples) to illustrate real-world applications and ensure knowledge retention.4. Global Standards Compliance Ensure service management practices align with international standards and are adaptable across diverse regional markets. Tailor processes to suit varying market requirements, including those of non-domestic markets, while adhering to global best practices.5. Stakeholder Collaboration Engage with stakeholders across functional areas and regions to align service management activities with organizational goals. Participate in cross-functional and customer-facing meetings, representing service management in a consulting capacity and supporting business stakeholders.6. Hybrid Engagement Model Operate in a hybrid model, providing both on-site and virtual support as project needs dictate. Be available for both scheduled and ad hoc interactions

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Creative Director

MounTech Solutions

7 - 10 yrs
15.0 Lac/Yr
Pune +7 Delhi NCR, Gurgaon, Srinagar, Bangalore, Pune, Noida, Dehradun

Web Designer Team Management Skills Photoshop Team Leader Design Senior Website Designer Client Service Specialist Client Solution Manager Design Team Lead Work From Home Walk in

MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

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Service Manager

Rishaan Motors Llp

RM

2 - 3 yrs
2.8 Lac/Yr
Pune

Service Management Lead

We are looking for 1 Service Manager Post in Pune 1,Service Management Lead, with deep knowledge in Service Management Lead and Required Educational Qualification is : Professional Degree, Other Bachelor Degree, Post Graduate Diploma

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BPO Team Lead

DBS Mintek Pvt Ltd

DM

1 - 5 yrs
3.8 Lac/Yr
Baner Pune

Communication Team Handling Attrition Control Shrikage Control Sales Team Management Team Leading Floor Management Team Leader Team Coordination Customer Service Customer Support Customer Care

Must have experience of min 6 Month as a TL in BPO Industry.Should have basic knowledge of MS- ExcelAwareness of Telecom and BPO IndustryShould worked on attrition and shrinkage reportsAttrition Formula , Shrinkage FormulaTeam Management SkillsContactHR Mugdha

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Service Management Lead Job Vacancies in Pune