Salesforce Jobs

Hiring: Salesforce Service Cloud Consultant Location: Chennai Experience: 9-12 YearsJob Summary:We are looking for an experienced Salesforce Service Cloud Consultant to design, configure, and implement Salesforce CRM solutions that improve customer service operations and support business requirements.Key Responsibilities:Configure and customize Salesforce Service Cloud features based on business needs.Implement Case Management, Omni-Channel, Knowledge Management, and Service Console.Gather requirements and translate them into scalable CRM solutions.Work on Salesforce integrations, workflows, Flows, and automation.Collaborate with business stakeholders and technical teams.Troubleshoot issues and optimize Service Cloud performance.Key Skills: Salesforce Service Cloud, Salesforce CRM, Case Management, Omni-Channel, Service Console, Salesforce Flows, CRM Customization, Salesforce IntegrationQualification: Bachelors degree in Computer Science, IT, or a related field.

Job Title: Sr Research Associate (Location: Pune)Experience Required (Min-Max Years) 2+ years of research experienceResearch Associates are responsible for identifying high-quality advisors to meet client and project outcomes. They build targeted advisor lists, apply judgment on relevance and fit, and deliver Accurately.Core Must-Have Skills (Non-Negotiable)Strong research & analytical skills Application of AI tools for research/deliverables Excellent written & verbal communication; ability to collaborate globallyUnderstanding of business models & market dynamicsProject management & time management skills CRM proficiency (Salesforce for senior role; CRM dashboards)Advanced Google search techniques & LinkedIn prospecting Private equity/M&A terminology familiarityHighlights of the Role:Exposure to private equity, BFSI, and global advisory ecosystemsHands-on use of AI tools, CRM platforms, and advanced research techniquesOpportunity to lead outreach strategies, manage pipelines, and deliver impactful insightsEntrepreneurial culture with autonomy, transparent feedback, and performance-driven growthStrong analytical, communication, and project management skillsFamiliarity with private equity/M&A terminology and BFSI domain knowledgeProficiency in Salesforce, LinkedIn prospecting, and AI-enabled research workflowsTo proceed further, we request you to kindly share your updated CV along with the following to hansraj@diverecruit.com:Name (As per Aadhar ID)Total Experience (in years)Relevant Experience (in years)Current LocationNotice Period (Last Working Day)Current Contact NumberAdditionally, please confirm your proficiency in the following mandatory skills in years:Research & Analytical SkillsCRM Tools (Salesforce or equivalent)AI Tools / Advanced Search TechniquesThis information will help us align your profile with the client's requirements and move forward in the evaluation process.Looking forward to your response.Warm Regards,Hansraj SurtiFounder & Principal Consultant DiveRecruitMobile: +91 81693 07179 (WhatsApp Enabled)LinkedIn: linkedin.com/in/hansrajsurtiWeb: diverecruit.com

Key Skills & Responsibilities End-to-end implementation and configuration of Salesforce Marketing Cloud (SFMC). Strong hands-on experience with Email, SMS, WhatsApp, and Push channels. Strong expertise in Journey Builder and marketing automation. Hands-on experience with AMPscript, SSJS, Cloud Pages, HTML/CSS. Experience with REST/SOAP APIs, transactional communication APIs, and third-party integrations. Experience with Data Extensions, data modeling, segmentation, and audience management. Experience in custom activity development and SFMC technical solutions. Experience with marketing reports and dashboards. Strong troubleshooting, analytical, communication, and client-facing skills.Certifications Salesforce Marketing Cloud Consultant Certification - Preferred/Required Salesforce Marketing Cloud Developer Certification - Preferred

Key ResponsibilitiesManage customer interactions through calls, emails, WhatsApp, and other communication channels.Maintain and update customer records in the CRM system.Conduct regular follow-ups with prospective and existing customers.Handle customer queries, complaints, and service requests efficiently.Coordinate with sales, marketing, and operations teams for customer support and issue resolution.Monitor customer feedback and identify opportunities to improve customer satisfaction.Generate customer engagement and retention initiatives.Prepare daily, weekly, and monthly CRM reports.Ensure accurate documentation of customer communications and transactions.Support lead management and conversion activities.

Title: Salesforce LeadExperience: 6+ years (At least 1 year as a Lead)Skillset:We are hiring a Salesforce Lead with strong hands-on coding experience to develop and enhance Salesforce applications. The ideal candidate should have expertise in Sales Cloud, Service Cloud, and Experience Cloud, along with solid knowledge of Apex, LWC, and Salesforce best practices.Key Requirements:6+ years of Salesforce development experience.Strong coding skills in Apex, Lightning Web Components (LWC), SOQL, Triggers, Flows, and REST/SOAP Integrations.Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.Good understanding of Salesforce configuration, customization, and deployment.Experience working in Agile environments with Git/CI/CD is preferred.Strong problem-solving and communication skills.

Hiring: Sales & Marketing Trainee, AhmedabadOne opening for someone who wants to learn how enterprise software is really sold. You will start with research and outreach, and grow into running product demos for customers. 2025 or 2026 graduate, any stream Strong spoken and written English MBA is an advantage, not a requirement Ahmedabad, work from office 3 months structured training, then a full time role based on your evaluation. Certificate and recommendation either way. The training period is unpaid. Please apply only if you are interested in this sales and marketing role. HR@h2techsoftware.com h2techsoftware.com/careers.html Please share with anyone who would be a good fit.#SalesJobs #BusinessDevelopment #AhmedabadJobs #MBAJobs #Freshers

8 yrs years of experience in Salesforce applications developmentSalesforce Certification: A Salesforce Applications Developer should have one or more Salesforce certifications, such as Salesforce Certified Platform Developer I or Salesforce Certified Platform Developer II. These certifications validate the developer's knowledge and expertise in building custom applications on the Salesforce platform.Salesforce Platform Knowledge: In-depth understanding of the Salesforce platform, its architecture, and various functionalities.Familiarity with Salesforce data model, security model, workflow rules, process builder, and customization options is essential. Proficiency in Apex, Visualforce, and Lightning Web Components (LWC) development.Familiarity with Salesforce administration, including security, user management, and data management.Preferred Qualifications:BS degree in Computer Science or Engineering or equivalent experienceRoles & ResponsibilitiesUnderstanding of integration techniques and experience with REST/SOAP APIs, web services, and middleware.Knowledge of relational databases and SQL.Ability to analyze complex business requirements and propose scalable technical solutions.Strong problem-solving and debugging skills.Good communication skills to effectively collaborate with stakeholders and technical teams.

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

Managed end-to-end business development activities including prospecting, outreach, lead qualification, negotiation, and deal closure across international B2B technology markets. Conducted outbound prospecting through cold calling, LinkedIn outreach, email campaigns, and multi-touch engagement strategies to generate qualified sales opportunities. Targeted US and global markets by identifying Ideal Customer Profiles (ICP), researching accounts, mapping decision-makers, and building strong outbound pipelines. Scheduled and conducted discovery calls with prospects to understand business challenges, qualify opportunities, and align solutions with customer requirements. Executed personalized email and LinkedIn campaigns to improve engagement rates, nurture prospects, and accelerate pipeline movement. Utilized tools such as LinkedIn Sales Navigator, Apollo, HubSpot, Salesforce, and CRM platforms for prospecting, lead tracking, and pipeline management. Maintained accurate CRM records including lead status, follow-up timelines, deal stages, and outreach activities to ensure strong pipeline hygiene and forecasting accuracy. Collaborated with internal sales, marketing, and delivery teams to align outreach messaging, customer requirements, and solution positioning. Conducted market and competitor research to identify new business opportunities, strengthen outreach strategies, and improve targeting effectiveness. Leveraged AI tools and automation platforms to enhance prospect research, personalize outreach messaging, improve workflow efficiency, and increase outbound productivity. Built and maintained strong client relationships through proactive communication, follow-ups, onboarding support, and account management activities. Consistently contributed toward pipeline growth, revenue generation, and achievement of outbound sales and business development targets.

Handling GST Billing with E-Invoice & E-Way Bill. Handling ASN & Mapping RFID Tag. Posting of Raw Materials, All Expenses, Assets, Payments, Receipts & General Vouchers. Handling & Controlling Accounts Receivable (AR). Handling & Controlling Accounts Payable (AP). Handling HDFC Internet Banking (CMS Facility for Corporate) Maintain Bank, Cash Book, Sales Register & Purchase Register. Cash And Bank Reconciliation. Issue Credit Note & Debit Note. Handling Debit & Credit Note against Sale/Purchase Return. Complete Sale And Purchase Order treatment in Tally Prime. Calculation of interest on overdue bills (Payable/Receivable). Calculation of Depreciation on Assets. Vendor And Customer reconciliation on quarterly & yearly basis. File Return of GSTR 1, GSTR 3B & DRC-03. File Return of TDS & TCS ( Form - 24Q, 26Q & 27EQ ) through Comtax Software Reconciliation of GSTR 2A & GSTR 2B. Yearly GST account Reconciliation for GSTR 9 & GSTR 9C. Preparation of Financial Statements (Trading, P&L & Balance Sheet). Handling Salary, ECR, PF Challan, ESI Challan, Deposit GST, Income Tax, EPF, ESI. Prepare data for GST, Service Tax ,TDS , TCS. File Returns for EXCISE, SERVICE TAX , VAT & CST.

Job Title :- Lead Generation SpecialistWe are hiring a result-oriented Lead Generation & Performance Marketing Specialist to generate, capture, manage, nurture, and convert qualified leads through LinkedIn Ads, Instagram Ads, Google Ads, WhatsApp, and Telegram. The role is focused on building a measurable lead engine that improves lead volume, lead quality, conversion rate, and return on investment.The specialist will plan and run paid campaigns, define target audiences, manage budgets, and test creatives, headlines, calls to action, offers, and landing pages. They will continuously optimize campaigns to reduce cost per lead and improve funnel performance. A strong understanding of lead capture, lead qualification, deduplication, CRM integration, tracking, and sales handoff is essential.A major responsibility is WhatsApp lead generation, including click-to-WhatsApp funnels, WhatsApp Business or API-based automation, instant replies, segmentation, follow-up sequences, and fast response management. The role also includes managing Telegram channels and groups, using bots or automation where needed, driving traffic into Telegram, nurturing leads, and tracking engagement.The candidate will work closely with sales, design, and operations teams to ensure smooth lead flow and conversion support. They must prepare performance reports, analyze data, identify drop-offs, and recommend improvements.Required skills include hands-on performance marketing experience, strong analytical ability, basic copywriting, funnel thinking, and practical knowledge of CRM and lead management tools. The ideal candidate is proactive, organized, commercially aware, and focused on measurable growth. Success will be measured by qualified leads, conversion efficiency, response speed, campaign ROI, and consistent improvement across every funnel stage.

Senior Salesforce Developer will be responsible for designing, developing, and optimizing scalable solutions on the Salesforce platform, with strong hands-on experience in Service Cloud and Lightning Web Components (LWC). The role involves building and customizing service-oriented applications, implementing complex business logic using Apex, and creating responsive, high-performance user interfaces with LWC. The developer collaborates with cross-functional teams to translate business requirements into technical solutions, ensures code quality through best practices and reviews, and integrates Salesforce with external systems via APIs. Additionally, they troubleshoot issues, mentor junior developers, and drive continuous improvement in system performance, security, and user experience within the Service Cloud environment.

We are seeking a Salesforce Developer to join our team in Chandigarh. This role is a contract position, and requires working from the office. You will be responsible for developing and customizing Salesforce applications to meet business needs.Key Responsibilities:- Develop and Customize Salesforce Applications: Design and build new Salesforce applications, incorporating custom features and workflows that enhance business operations.- Integration with Other Systems: Ensure seamless data flow between Salesforce and other applications by developing integration solutions using APIs and middleware.- Maintain and Upgrade Existing Applications: Regularly review current Salesforce applications, making necessary updates and improvements to enhance functionality and performance.- Technical Support and Troubleshooting: Provide support for end-user issues related to Salesforce applications, identifying problems and implementing effective solutions.- Collaboration with Stakeholders: Work closely with business analysts and project managers to gather requirements and align development tasks with organizational goals.Required Skills and Expectations:- A solid understanding of Salesforce platform features, capabilities, and best practices is essential.- Proficiency in Apex, Visualforce, and Lightning components is required for application development and customization.- Experience with integration techniques and tools such as REST/SOAP APIs is a plus.- Strong problem-solving skills and attention to detail will help you succeed in troubleshooting issues effectively.- Excellent communication skills are needed to collaborate with team members and stakeholders.- A proactive attitude towards learning and staying updated with new Salesforce features and technologies is expected.

Join our team as a Salesforce Developer in Noida, India. With 5-7 years of experience and a 12th pass education, you will be responsible for customizing, developing, and maintaining Salesforce applications. This includes coding, testing, and implementing Salesforce solutions to meet business needs. Proficiency in Apex, Visualforce, Salesforce Lightning, and Salesforce integration techniques is required. The ideal candidate will have a strong understanding of Salesforce architecture, data model, and security features. Attention to detail, problem-solving skills, and the ability to work collaboratively with team members are key expectations for this role.

Join our team as a Sales Executive in Anand, India. As a Sales Executive, your key responsibilities will include prospecting potential customers, presenting and promoting products or services to them, negotiating contracts, and achieving sales targets. You will need to possess excellent communication skills, be goal-oriented, have a positive attitude, and be willing to work collaboratively with the team. A high school diploma or equivalent is required, and previous sales experience is a plus but not necessary. This full-time position is office-based, and we are specifically looking for a female candidate to join our team. If you are passionate about sales and have a drive to succeed, we want to hear from you!

Hiring: Salesforce Administrator Location: Bangalore Experience: 8-11 Years Industry: IT / CRM / TechnologyWe are looking for an experienced Salesforce Administrator to manage CRM configuration, optimize business processes, and ensure effective utilization of the Salesforce platform.Key Responsibilities:Configure and maintain Salesforce objects, fields, page layouts, and workflows.Manage user accounts, roles, profiles, permissions, and access controls.Automate business processes using Flow Builder and validation rules.Generate reports, dashboards, and CRM performance insights.Troubleshoot system issues and manage data quality.Gather business requirements and implement CRM enhancements.Coordinate with development and business teams for platform improvements.Key Skills: Salesforce Administration, CRM Configuration, Sales Cloud, Service Cloud, Flow Builder, Reports & Dashboards, Data Management, User Management, Validation Rules, Salesforce Security

Hiring: Salesforce Marketing Cloud Consultant Location: Bangalore Experience: 7-11 Years Industry: IT / Digital Marketing / CRMWe are looking for an experienced Salesforce Marketing Cloud Consultant to design, implement, and optimize customer engagement campaigns and marketing automation solutions.Key Responsibilities:Configure and manage Salesforce Marketing Cloud solutions.Develop automated customer journeys using Journey Builder and Automation Studio.Create and optimize email, SMS, and multi-channel marketing campaigns.Implement audience segmentation, personalization, and customer lifecycle strategies.Work with Email Studio, Contact Builder, and Marketing Cloud Connect.Analyze campaign performance and improve engagement and conversion rates.Collaborate with CRM, sales, and marketing teams to deliver business solutions.Key Skills: Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Contact Builder, AMPscript, SQL, Marketing Automation, Customer Segmentation, Marketing Cloud Connect

Hiring: CRM Marketing SpecialistLocation: BangaloreExperience: 6-9 YearsWe are looking for an experienced CRM Marketing Specialist to manage customer engagement campaigns, improve retention, and drive conversions through data-driven marketing strategies.Key Responsibilities:Plan and execute CRM campaigns across email, SMS, push notifications, and other channels.Develop customer segmentation, personalization, and lifecycle marketing strategies.Analyze campaign performance, conversion rates, retention, and customer engagement.Manage CRM platforms, customer databases, and campaign automation.Conduct A/B testing and optimize campaign effectiveness.Collaborate with sales, digital marketing, and analytics teams.Prepare campaign reports and recommend improvements based on customer insights.Key Skills: CRM Marketing, Salesforce Marketing Cloud, Email Marketing, Customer Segmentation, Marketing Automation, Lifecycle Marketing, Campaign Management, Customer Retention, A/B Testing, Marketing Analytics

Key Responsibilities & SkillsMinimum 2-3 years of experience in Salesforce Administration and L2 Application/System Support.Hands-on experience with Salesforce (SFDC) is mandatory.Strong understanding of Salesforce data models, with hands-on experience in Reports and Dashboards for data analysis.Ability to understand and analyze business logic and requirements.Experience managing Salesforce users, data, profiles, permissions, and security.Strong troubleshooting and problem-solving skills, especially in L2 support environments.Ability to analyze and resolve complex application issues quickly with strong attention to detail.Hands-on experience with Data Loader and other Salesforce data management tools.Good verbal and written communication skills.Anaplan exposure is a plus / good to have.