SAAS Fresher Jobs in Mumbai

About the JobAs a Technical Support Specialist, you will be the first point of contact for Connekt customers experiencing technical issues or needing help using our platform.You will troubleshoot problems across accounts, product features, integrations, and configurations, guide customers through solutions, and work closely with our engineering and product teams when deeper technical investigation is required.This is an entry-level role ideal for someone who is technically curious, enjoys solving problems, and wants to build a career in SaaS and technology. You do not need to be a software engineer, but you should be comfortable learning how software works, investigating issues, and communicating technical information clearly to customers.ROLE DETAILSLocation: India (Remote)Employment type: Full-timeExperience: Entry level / 0-2 yearsCompensation: Competitive salary + performance bonusBenefits: Paid leave, equipment allowanceWHAT YOULL DORespond promptly and professionally to technical support requests through email, chat, and other support channelsTroubleshoot issues related to user accounts, platform features, permissions, integrations, data, and general product functionalityAsk the right questions and gather relevant information to identify the root cause of customer issuesReproduce reported bugs and document clear steps for the engineering teamEscalate complex technical issues to product or engineering with complete and accurate informationKeep customers updated throughout the troubleshooting process until their issue is resolvedHelp customers configure their accounts, integrations, and platform settingsGuide new customers through technical onboarding and product setupTest potential solutions and verify that issues have been resolvedMaintain accurate records of technical issues, troubleshooting steps, and resolutionsIdentify recurring bugs or product issues and share patterns with the product and engineering teamsCreate and maintain help articles, troubleshooting guides, FAQs, and internal technical documentationLearn new Connekt features and understand how different parts of the platform work togetherHelp improve our support processes as the product and customer base growWHAT WERE LOOKING FOR0-2 years of experience in technical support, IT support, customer support, software support, or a similar roleFresh graduates with strong technical aptitude are encouraged to applyExcellent written and verbal communication skills in EnglishStrong problem-solving and logical thinking skillsComfortable learning and troubleshooting software productsAbility to investigate an issue step by step rather than immediately escalating itComfortable communicating technical concepts in a simple and understandable wayStrong attention to detail when documenting bugs and customer issuesOrganized and able to manage multiple support requests at the same timeCurious about technology and interested in understanding how software worksAble to work independently in a remote environmentReliable internet connection and a suitable home working setupNICE TO HAVEDegree or diploma in Computer Science, Information Technology, Engineering, or a related fieldInternship or previous experience in SaaS, technical support, IT support, or software testingBasic understanding of APIs, web applications, databases, or software integrationsFamiliarity with tools such as Postman, browser developer tools, SQL, or API documentationBasic knowledge of HTML, CSS, JavaScript, or another programming languageExperience using support platforms such as Crisp, Intercom, Zendesk, Freshdesk, or similar toolsExperience using CRM, recruitment, or HR technologyFamiliarity with troubleshooting Google Workspace, Microsoft 365, email integrations, or authentication issuesExperience creating technical documentation, help centre articles, or troubleshooting guidesExperience working in a startup or fast-paced technology environmentEQUAL OPPORTUNITY STATEMENTConnekt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of background, identity, or experience.All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, or age.

We are looking for 100 Financial Advisor Posts in Navi Mumbai, Mumbai, with deep knowledge in Financial Services, Financial Planning, Corporate Finance, Investment Banking, BFSI, Finance, Voice Process, Leadership, Financial Reporting, Business Finance, Team Coordinator, Financial Consultancy, Brand Awareness, Analytical Ability, Analytical Skills, Infrastructure Finance, Taxation, SAAS and Required Educational Qualification is : Bachelor of Hotel Management

Roles & Responsibilities:A. Prospecting & Lead Generation-1.Research and identify potential B2B clients who can benefit from our SaaS product.2.Utilize LinkedIn, email campaigns, and outbound calls to connect with decision-makers.3.Maintain and update an organized lead database for outreach tracking.B. Cold Outreach & Engagement-1.Initiate conversations with key stakeholders (CXOs, finance heads, and senior managers).2.Craft personalized pitches and messaging to generate interest in our SaaS product.3.Handle objections confidently and build rapport with potential clients.C. Lead Qualification & Discovery1.Conduct initial discovery calls to understand customer needs and challenges.2.Qualify leads based on their business pain points and potential fit for our solution.3.Schedule product demos for the sales team and ensure a smooth handover of qualified leads.D. Pipeline Management & Follow-Ups1.Track and nurture leads through consistent follow-ups via email, calls, and LinkedIn.2.Work closely with the sales team to push prospects down the sales funnel.3.Maintain detailed records of conversations, meetings, and progress in CRM tools.E. Collaboration & Continuous Improvement1.Work with the marketing team to improve messaging and lead quality.2.Stay updated on industry trends, competitor strategies, and customer challenges.3.Participate in regular sales meetings, brainstorming sessions, and training.What Were Looking For:1.Strong communication & interpersonal skills (English proficiency is a must)2.Eagerness to learn and build a career in SaaS sales3.Ability to handle rejection and keep pushing forward4.Self-motivated, target-driven, and results-oriented5.Good research skills to identify potential customers6.Knowledge of LinkedIn & Email Outreach is a plus(Freshers are welcome! If you have the right attitude and willingness to learn, we will train you.)

Key Responsibilities:- Collaborate with product managers and engineers to understand product requirements and plan feature workflows.- Create wireframes, prototypes, and high-fidelity designs based on specifications for web and mobile apps.- Design scalable, user-friendly interfaces, ensuring the optimal placement of tabs, filters, and UI components.- Use Figma, Sketch, Adobe XD, and InVision to produce designs that align with business goals and user needs.- Maintain a forward-thinking approach to design with a focus on long-term scalability and usability for future design expansions possible.- Ensure design consistency and adhere to best practices in usability and accessibility.

-Engaging with our existing customers for cross-selling & up-selling of our products/services. -Generating leads for our software solutions using tele-calling & on-site meetings-Helping with follow-ups and other activities to improve conversion of leads.-Calling & meeting leads obtained from Digital Marketing, Webinars, etc & arranging demos for prospects with the pre-sales team. -Developing and sustaining solid relationships with customers to encourage repeat business.-Understand challenges faced by Indian SMB's & gather market feedback.

Work From Home OpportunityJob Description- Understanding Delta Techs products and services- Connecting with potential customers- Presenting demo to clients- Getting client feedback- Building a relationship with clients- Training team members of clients on how to use our product and support to local clients- Generating local leadsJob Requirement- 1-2 year of experience in business development- Knowledge of tech industry and IT.- Should be willing to travel- Client relationship building and social skills- Good networking skills- Outstanding written and verbal communication- Be independent and self-motivated- Good presentation and negotiation skills- Good documentation and proposal writing skillsYou will be getting:- Attractive Salary (No bar for right and deserving candidate)- You will be getting good incentives on the sales conversion- Annual Performance Review- Flexible timings against performance- Friendly, competitive, and creative working environment- Global exposure and growth opportunities- Experience certificate/ Letter of Recommendation