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Reservation Manager Jobs

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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Siliguri
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
We are looking for an Airport Information Desk Executive to assist travelers at our information desk in Siliguri. This role is ideal for individuals eager to start their careers in the hospitality and travel industry.As an Airport Information Desk Executive, your key responsibilities will include:1. **Providing Information**: You will greet travelers and provide them with accurate information about flights, baggage services, and airport facilities, ensuring they have a smooth and pleasant experience.2. **Assisting Passengers**: You will help passengers with queries, direct them to the right terminals, and provide guidance on airport procedures, making their travel experience easier.3. **Handling Complaints**: You will listen to traveler concerns and complaints with patience, aiming to resolve issues promptly and professionally to maintain customer satisfaction.4. **Coordinating with Staff**: You will work closely with other airport staff and departments to ensure effective communication and smooth operations, thereby enhancing passenger experiences.To succeed in this role, a positive attitude and excellent communication skills are essential. You should be friendly, approachable, and able to work well under pressure. Basic computer skills are beneficial for managing information requests. Candidates should have at least completed the 10th grade, and previous experience is not necessary, making this a perfect entry-level position for motivated individuals. Your willingness to help and provide excellent customer service will greatly impact the travel experience of all passengers.
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  • 3 - 5 yrs
  • 2.0 Lac/Yr
  • Kolkata
Tele Caller Microsoft Office Email Support Tele Sales Officer
We are looking for a skilled Reservation Executive to join our team in Kolkata. The ideal candidate should have 3 to 5 years of experience in a similar role and hold a degree in B.A, B.C.A, or B.Com. The position requires a female candidate who is comfortable working full-time in an office environment.**Key Responsibilities:**- **Managing Reservations:** Handle all booking requests from clients, ensuring accuracy and efficiency in processing their needs.- **Customer Service:** Provide exceptional support to clients by answering inquiries and resolving issues related to reservations quickly and effectively.- **Data Entry and Management:** Maintain accurate records of bookings and cancellations in the reservation system to ensure reliable tracking and reporting.- **Coordination with Other Departments:** Work closely with sales and operations teams to ensure seamless service delivery and to handle special requests.- **Reporting:** Generate and analyze reports related to reservations and customer feedback to support decision-making processes.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Strong organizational skills are necessary to manage multiple bookings and deadlines efficiently. Proficiency in reservation software and Microsoft Office is essential. The candidate should also demonstrate a customer-focused attitude with problem-solving skills to handle challenges as they arise. A proactive approach and attention to detail are crucial for success in this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Gate Operations Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
Join our dynamic team in Kolkata as an Airport Operations Executive, where you will play a vital role in ensuring smooth airport operations. Ideal candidates are enthusiastic and eager to learn, with a passion for the aviation industry.As an Airport Operations Executive, your key responsibilities will include:1. **Customer Service**: Assist passengers with check-in, boarding, and inquiries to ensure a positive travel experience.2. **Flight Coordination**: Monitor flight schedules and communicate relevant updates to passengers and airline staff.3. **Baggage Handling**: Ensure the proper handling, loading, and unloading of baggage while maintaining records and addressing any issues that arise.4. **Safety Compliance**: Follow all safety and security regulations to guarantee the safety of passengers and staff during airport operations.5. **Team Collaboration**: Work closely with different teams, including security and ground staff, to ensure seamless operations and effective communication.To succeed in this role, candidates must possess strong communication skills to interact with passengers and team members effectively. A keen attention to detail is essential for managing schedules and handling baggage. Being adaptable and able to work under pressure will also be important, as airport operations can be fast-paced. Previous experience is not required, making this an excellent opportunity for recent graduates or those looking to start a career in aviation. A minimum of a 12th-grade education is required.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna City
Airport Operation Aviation Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Negotiation Computer Skills Attention to Detail Communication
We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.Key Responsibilities:- **Manage Bookings**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.- **Customer Service**: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.- **Confirmations and Changes**: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.- **Coordination with Teams**: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.
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  • 10 - 15 yrs
  • 12.0 Lac/Yr
  • Delhi
Travel Sales Inbound Customer Service Team Manager Travel Arrangements Sales Process Travel Operations
We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com
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  • 1 yrs
  • 6.0 Lac/Yr
  • Delhi
Foreign Languages Geographical Knowledge Cultural Awareness Multitasking Abilities Product Knowledge Problem-Solving Travel Industry Knowledge Time Management Computer Proficiency Communication Skills Client Relationship Management Teamwork Reservation Systems Sales Techniques Customer Service Market Research Negotiation Skills Attention to Detail Adaptability Interpersonal Skills
We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
We are looking for an enthusiastic Airport Information Desk Executive to provide excellent customer service at our Kolkata airport location. This entry-level position is ideal for freshers who are eager to work in a dynamic environment.As an Airport Information Desk Executive, your key responsibilities will include greeting passengers and providing accurate information regarding flight schedules, baggage claims, and airport facilities. You will assist travelers with directions and any inquiries they may have, ensuring they feel welcomed and supported during their time at the airport.You will also be responsible for managing communication with airport staff and airlines to relay important information and updates to passengers. Additionally, you will help maintain a clean and organized information desk area, promoting a professional image.To succeed in this role, you should possess strong communication skills and a friendly demeanor. A good understanding of basic customer service principles is essential, along with the ability to remain calm under pressure. Flexibility in working hours is also expected, as airport operations run 24/7.Candidates should have completed at least a 10th-grade education and be open to learning new skills. An interest in the travel industry will be an advantage. A proactive approach to problem-solving and the ability to work well in a team will contribute to your success in this role.
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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  • Fresher
  • Ahmedabad
Hotel Booking Hotel Management Reservations Guest Relations
Reservation ExecutiveMinimum 0-1 Year + in Hospitality and Reservation
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Hiring Freshers || Restaurant Hostess

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Kolhapur
Guest Seating Host Stand Management Menu Knowledge Multitasking Organization POS System Operation Problem-solving Teamwork Reservation Management Conflict Resolution
We are seeking a friendly and organized Restaurant Hostess to join our team in Kolhapur, India. This position is ideal for someone who enjoys working with people and has a passion for the hospitality industry.As the Restaurant Hostess, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience. Your key responsibilities will include greeting guests as they arrive, managing reservations, and guiding them to their tables. You will also be responsible for maintaining a clean and organized front area, answering phone calls, and assisting with inquiries about the restaurant and menu.To succeed in this role, you should have excellent communication skills and a polite demeanor. Being able to manage multiple tasks at once is essential, as you will be handling incoming guests while coordinating with the restaurant staff. You should also possess a basic understanding of customer service principles and be able to work efficiently in a team.A positive attitude and a willingness to learn are essential for this position. As you will be interacting with guests daily, having a friendly and approachable personality will greatly enhance their dining experience. If you are eager to grow in the hospitality field and enjoy working in a fast-paced environment, we encourage you to apply for this full-time opportunity.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kalasipalya Bangalore
Customer Service Reservation Systems Problem Solving Time Management Language Skills Computer Literacy Multitasking Communication Skills
Phone Booking (Customer & Agents) Inform to customer for Bus Cancellation and other information. Guide to customer about route & pickup Place. Co-ordination with driver. Able to Communicate with walk-in Customer Telephonic Booking Online booking
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  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Kochi
Accuracy Organization Multitasking Hospitality Knowledge Booking Management Problem-solving Reservation Systems Teamwork Time Management Customer Service Conflict Resolution Adaptability Patience Negotiation Attention to Detail Computer Skills Communication Data Entry Telephone Etiquette Travel Booking Handling Customer Queries
We are Looking for Reservation Staff Who Can Manage to Take Company Leads and also Can Lead the Team Must have Good Communication Skills Reservation Skill Computer Knowledge Negotiation Skills We have Vacancy for Reservation Staff
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Bangalore
Restaurant Hostess Hosthostess Guest Seating Reservation Management Hospitality
Candidate must have work experience as a Hostess. Must have good communication skills. Greeting the Guest. Seating the Guest and suggesting the menu and items to the guest. Looking after the guest comfortable dining.
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Cabin Crew (Freshers) Chennai

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Chennai
Cabin Crew Flight Attendant Air Hostess Air Traffic Control Airline Operations Airline Customer Service Airline Ground Staff Airline Ramp Executive Flight Reservation Flight Engineer Flight Stewardess Flight Operator Airport Manager
Hiring for 51 Urgent Hiring in Air Hostess at Airports Jobs in Visakhapatnam, Kannur, Surat, Ranchi, Bangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Indore, Mumbai, Rourkela, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Hostess, Flight Attendant, Flight Steward, Cabin Crew, Airlines Cabin Crew, Crew Manager, Senior Cabin Crew, Air Traffic Controller, Ground Staff, Airport Operation etc.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Problem Solving Airport Supervisor Airline Operations Airport Operation Aviation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Air Freight Air Cargo Air Traffic Control Air Pollution Control Air Ticketing Reservation Ground Staff
Seeking an Airport Manager in Guwahati with 0-5 years of experience and a 12th pass education. As an Airport Manager, you will be responsible for overseeing various airport operations such as supervising ground staff, cabin crew, and airline operations. Strong problem-solving skills and good communication are key for this role. Experience in airline customer service, staff management, and ground operation is preferred. The ideal candidate must have the ability to effectively manage passenger support, ground staff, and airport cargo operations. This is a full-time position that requires working from the office. If you have a passion for aviation and possess the necessary skills, we want to hear from you.
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  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Bhopal
Hotel Booking OTA Expert OTA Executive Social Networking Online Advertising
- Manage hotel booking reservations: The reservation officer is responsible for handling all hotel booking reservations, ensuring they are accurate and up-to-date.- Coordinate with OTAs (Online Travel Agencies): The reservation officer must work closely with online travel agencies to ensure bookings are processed correctly and efficiently.- Utilize social networking platforms: The reservation officer should use social networking platforms to promote the hotel's reservation services and attract potential customers.- Implement online advertising strategies: The reservation officer will be in charge of creating and implementing online advertising campaigns to increase bookings and revenue.- Provide excellent customer service: The reservation officer must have excellent communication skills and be able to provide exceptional customer service to clients with booking inquiries or issues.Required Skills and Expectations:- Proven experience in hotel booking or reservation management.- Knowledge of OTA systems and processes.- Proficiency in using social networking platforms for business purposes.- Understanding of online advertising strategies and techniques.- Excellent communication and customer service skills.- Ability to multitask and work efficiently in a fast-paced environment.
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Front Office Executive

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Bokakhat Dibrugarh
Front Office Sales Executive Guest Reception Check in Agent Reservation Management Guest Relations Lobby Management Customer Service Excellence Room Allocation Lead Generation Sales Lead Generation Excellent Communication
- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Customer Satisfaction Teamwork Attention to Detail Time Management Event Planning Food Safety Knowledge Inventory Control Cultural Awareness Reservation Management Multitasking
INTERESTED APPLICANTS CALL/ WHATSAPP ON : 91-9211866481Hiring for 120 Restaurant Manager Jobs INTERNATIONAL LOCATION : Switzerland, Dubai, UAE, Australia, Singapore, Germany, Luxembourg, France, Italy, Portugal, Canada, minimum 2 Years Experience, Required Educational Qualification is : Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Customer Satisfaction, Teamwork, Attention to Detail, Time Management, Event Planning, Food Safety Knowledge, Inventory Control, Cultural Awareness, Reservation Management, Multitasking etc.Note: This opportunity is only for an abroad placement (NOT IN INDIA) and is open to Indian citizens holding valid Indian passports residing in India.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Communication Customer Service Pressure Handling Time Management Airline Policies Data Entry and Accuracy Ticketing and Reservation Management Computer Literacy Customer-centric Approach
As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.
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Cargo Manager Fresher

Flysky Job Solutions

Air Cargo Air Cargo Executive Cargo Handling Cargo Staff Cargo Boy Airport Cargo Cargo Executive Cargo Warehouse Cargo Supervisor Air Ticketing Air Freight Air Traffic Control Air Ticketing Reservation Cabin Attendant Flight Stewardess Airport Ground Staff Airport Cargo Loader Logistics Log Shipping Logistics Operations Logistic Regression Inbound Logistics Outbound Logistics Reverse Logistics International Logistics Logistics Planning Logistics Manager Backhoe Loader Operating Export Import
Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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Back Office Assistant Fresher

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Six Mile Guwahati
Administrative Support Data Entry Hotel Operation Document Management Customer Data Management Database Maintenance Reservation Systems Record Keeping Microsoft Office Suite Hotel Administration Communication Skills Time Management Operational Efficiency Customer Support Backend Operations
- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Indore
Airline Operations Aviation Accuracy Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Negotiation Computer Skills Attention to Detail Communication
We are looking for a dedicated and customer-focused Reservation Staff member to join our team in Indore. This role is ideal for individuals with 0 to 2 years of experience who are eager to gain experience in the hospitality and customer service industry.Key Responsibilities:1. **Manage Reservations**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate booking of services while addressing customer requirements.2. **Customer Assistance**: Provide excellent customer service by answering questions about our services, assisting with complaints, and offering solutions to enhance the customer experience.3. **Data Entry**: Maintain accurate records of all reservations in our system. This includes updating customer details and ensuring all information is correctly logged.4. **Coordinate with Teams**: Collaborate with other departments such as front desk and housekeeping to ensure smooth operations and that guest needs are met promptly.5. **Handle Payments**: Process payments and manage billing inquiries to ensure a seamless transaction process for customers.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills in English and Hindi. Basic computer proficiency is essential to manage booking systems effectively. A good attitude towards teamwork and a willingness to learn are crucial for thriving in this role. Candidates should be able to work full-time in an office setting and maintain a professional demeanor at all times. A keen attention to detail and organizational skills will greatly contribute to the efficiency of our reservation operations.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Gwalior
Airline Operations Aviation Accuracy Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Negotiation Computer Skills Attention to Detail Communication
We are seeking a dedicated Reservation Staff member to join our team in Gwalior. This full-time position is ideal for individuals looking to start their career in the hospitality industry. You will play a key role in managing bookings and ensuring customer satisfaction.Key Responsibilities:1. **Handling Reservations**: You will be responsible for processing customer bookings through phone, email, or our website, ensuring all details are accurately recorded in the system.2. **Customer Support**: You will provide exceptional customer service by addressing inquiries and concerns, offering information about our services, and assisting clients with their reservations.3. **Scheduling**: This includes managing schedules and availability, making updates as needed, and coordinating with other staff to ensure efficient operations.4. **Payment Processing**: You will assist in processing customer payments and handling billing inquiries, ensuring secure transactions and maintaining financial accuracy.5. **Database Management**: Keeping our reservation system updated and organized is essential. You will regularly input and verify customer information and bookings.Required Skills and Expectations:The ideal candidate should have a minimum of a 12th-grade education, with 0 to 2 years of experience in a customer-facing role preferred. You must have strong communication skills, attention to detail, and the ability to work well under pressure. Proficiency in basic computer skills and a willingness to learn new software is essential. A friendly and professional demeanor is crucial in ensuring our clients feel valued and satisfied.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Accuracy Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Negotiation Computer Skills Attention to Detail Communication
We are looking for enthusiastic Reservation Staff to join our team in Lucknow, India. This entry-level position is ideal for individuals eager to start their career in customer service and reservations. Key Responsibilities:- **Booking Management**: Handle customer requests for reservations, including making, modifying, and cancelling booking details accurately and efficiently.- **Customer Support**: Provide excellent service by answering customer inquiries, offering assistance, and addressing any concerns related to their reservations.- **Data Entry**: Maintain accurate records of reservations, guest profiles, and payment transactions in our system.- **Coordination**: Collaborate with other staff members to ensure seamless customer experiences and to resolve any issues that may arise during the booking process.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent. Fresh graduates and those with up to two years of experience are welcome to apply. Strong communication skills are essential, as you will interact with customers and team members regularly. Attention to detail is crucial for managing bookings accurately. Candidates should be comfortable using computers and booking software, with basic proficiency in MS Office applications. A positive attitude and willingness to learn will help you thrive in this role. Flexibility to work in a fast-paced environment will be important, as well as a commitment to delivering exceptional service to our customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Travel Regulations Customer Service Negotiation Skills Problem Solving Language Skills Multitasking Reservation Systems Time Management Communication Skills
- Phone Booking (Customer & Agents)- Inform to customer for Bus Cancellation and other information.- Guide to customer about route & pickup Place.- Co-ordination with driver.- Able to Communicate with walk-in Customer- Telephonic Booking- Online booking
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Associate, your main job will be to help travelers at the airport by providing them with useful information and support. You will play a key role in ensuring that passengers have a smooth and pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Greet travelers warmly and assist them with their inquiries about flights, terminals, and airport facilities, ensuring they feel welcomed and informed.- **Provide Information:** Offer accurate details about flight timings, boarding procedures, baggage policies, and other airport services to help passengers navigate their travel plans effectively.- **Handle Queries:** Respond to questions and concerns efficiently, acting as the first point of contact for any issues that arise, ensuring quick resolutions.- **Manage Waiting Areas:** Keep the information desk and surrounding areas organized and clean, creating a welcoming environment for travelers.- **Report Issues:** Inform management about any significant issues or passenger complaints so they can be addressed promptly and effectively.**Required Skills and Expectations:**- Strong interpersonal and communication skills to interact effectively with diverse travelers.- Ability to remain calm under pressure and manage multiple inquiries simultaneously.- Basic knowledge of airport operations and services is a plus, although training will be provided.- A friendly and approachable attitude, ensuring all passengers feel valued and cared for.- Willingness to work flexible hours, including weekends and holidays, to accommodate the busy airport schedule.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Associate in Kolkata, you will serve as the first point of contact for travelers, helping them with their inquiries and ensuring a positive experience at the airport. This role is suitable for individuals with little to no work experience.Key responsibilities include greeting passengers and providing clear information about flights, services, and airport facilities. You will assist travelers in finding their gates, luggage services, and other essential locations within the airport. Additionally, you will handle lost and found items, ensuring they are returned to their rightful owners.Another responsibility is to address customer concerns, listening empathetically and offering solutions to enhance their travel experience. You will also maintain a clean and organized information desk, ensuring that materials are stocked and up-to-date.To succeed in this role, you should have excellent communication skills to interact effectively with passengers from diverse backgrounds. Being friendly, approachable, and patient will help create a welcoming environment. Basic computer skills are essential for accessing flight information and maintaining records. You should be able to work well under pressure, especially during busy travel times, and be ready to resolve issues promptly and efficiently. A positive attitude and a focus on customer service are crucial for ensuring that all travelers feel valued and assisted.
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Ticket Verification Air Ticketing Airport Ticketing Airport Operation Aviation Ground Staff Activities Air Ticketing Reservation
We are looking for 20 Ticketing Manager Posts in Kolkata, Howrah, Asansol, Durgapur, Patna, Bhubaneswar, Jharsuguda, Behala, Kolkata, Barasat Kolkata, Nadia, with deep knowledge in Ticket Verification, Air Ticketing, Airport Ticketing, Airport Operation, Aviation, Ground Staff Activities, Air Ticketing Reservation and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Hyderabad
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive in Hyderabad, India, you will be responsible for providing assistance and guidance to passengers at the airport. Your key responsibilities will include answering inquiries about flight schedules, boarding gates, terminal facilities, and guiding travelers to various airport amenities.You will need to have strong communication skills to interact effectively with passengers from diverse backgrounds. Additionally, attention to detail is crucial when providing accurate and up-to-date information. A proactive attitude and the ability to handle multiple inquiries simultaneously are also essential for this role. Prior experience in customer service or aviation industry knowledge is a plus, but freshers with a 12th pass qualification are welcome to apply. Adaptability and a willingness to work in a fast-paced environment are key expectations for this position.
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Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp Flight Information
We have vacant of 08 Airport Information Desk Associate Jobs in Kolkata, Calcutta Greens, Kolkata, Hooghly, Howrah, Nadia, South 24 Parganas, North 24 Parganas, Birbhum, Purulia, Malda, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree Skill - Flight Information, Air Ticketing, Ground Staff Activities, Ticketing Reservation, Ground Operation, Ground Management, Airport Ramp etc. Contact 6290045397
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Flight Attendant Flight Steward Flight Supervisor Flight Reservation Airport Operation Airline Customer Service Airline Ground Staff Airlines Cabin Crew Air Hostess
We are looking for 18 Opening for Flight Attendant Posts in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Howrah,Hooghly,Nadia,Birbhum,Darjeeling,Siliguri, with deep knowledge in Flight Attendant,Flight Steward,Flight Supervisor,Flight Reservation,Airport Operation,Airline Customer Service,Airline Ground Staff,Airlines Cabin Crew,Air Hostess and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management .. CONTACT - 9123096014
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gwalior
Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Pollution Control Air Charter Operation Air Ticketing Reservation Host hostess Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security
Hiring for 852 Hiring Fresher Candidates In Airport in Gwalior ,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A with Good knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp etc.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Durgapur
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive in Durgapur, your primary role will be to assist passengers and provide information regarding various airport services. You will ensure a smooth experience for travelers and help maintain a positive atmosphere at the airport.**Key Responsibilities:**- **Provide Information:** Assist passengers by answering their queries about flights, terminal facilities, and services available at the airport, creating a helpful and informative environment.- **Guide Passengers:** Direct travelers to their departure gates or other necessary locations within the airport, ensuring they feel confident and comfortable during their journey.- **Handle Complaints:** Address any passenger complaints or issues with a calm demeanor, taking appropriate action to resolve their concerns quickly and effectively.- **Maintain Communication:** Keep in touch with other airport departments to stay updated on flight schedules, delays, and emergency procedures, ensuring accurate information is shared with passengers.- **Promote Services:** Share information about various airport services, such as lounges, shopping, and dining options, enhancing the overall passenger experience.**Required Skills and Expectations:**Candidates should have a minimum of 10th-grade education and display excellent communication skills, both verbal and written. A friendly attitude is essential, as you will be interacting with passengers from diverse backgrounds. Strong problem-solving abilities will help you manage queries and complaints effectively. Basic computer skills are also necessary for handling information-related tasks. A willingness to work in a team and adapt to a fast-paced environment will be crucial for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Koch Bihar
Air Ticketing Airport Ticketing Airline Operations Airport Operation Air Freight Air Ticketing Reservation Airline Customer Service Flight Reservation
We are looking for a Flight Supervisor to join our team in Koch Bihar. This entry-level position requires a 10th-grade education and offers an excellent opportunity to start your career in the aviation industry.**Key Responsibilities:**- **Manage Flight Operations:** Oversee daily flight activities to ensure they run smoothly and safely, coordinating with pilots and ground staff as needed.- **Assist Passengers:** Provide excellent customer service by assisting passengers with check-in, boarding, and handling any issues that may arise during the flight.- **Maintain Safety Standards:** Ensure all safety protocols are followed by both passengers and crew, promoting a safe and secure environment during flights.- **Communicate Effectively:** Act as the main point of communication between flight staff and airline management, relaying important information as necessary.- **Solve Problems:** Quickly address any concerns or emergencies that arise, using good judgment and effective decision-making skills to resolve issues promptly.**Required Skills and Expectations:**Candidates should exhibit strong communication skills and the ability to work well with a team. A basic understanding of flight and safety procedures is beneficial, though training will be provided. Attention to detail, the ability to stay calm under pressure, and good problem-solving skills are essential. Candidates should be punctual, reliable, and eager to learn in a fast-paced work environment. A positive attitude and a commitment to customer service are crucial for success in this role.
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  • Fresher
  • 7.5 Lac/Yr
  • Asansol
Air Ticketing Airport Ticketing Airline Operations Airport Operation Air Freight Air Ticketing Reservation Airline Customer Service Flight Reservation
We are looking for enthusiastic and motivated freshers to join our team as Flight Supervisors in Asansol, India. This full-time position is perfect for individuals looking to start their career in the aviation industry.Key Responsibilities:- **Flight Operations Management**: Supervise flight schedules and ensure all operations run smoothly and efficiently. You will be responsible for monitoring boarding processes and addressing any passenger inquiries.- **Passenger Assistance**: Provide excellent service to passengers before and during flights. This includes helping with check-in procedures, managing baggage, and ensuring customer satisfaction throughout their journey.- **Team Coordination**: Work closely with the ground staff and cabin crew to maintain safety and efficiency during boarding and disembarkation. Effective communication is essential to facilitate smooth operations.- **Safety Compliance**: Ensure adherence to safety regulations and procedures at all times. Familiarize yourself with emergency protocols and assist in training the team on safety measures.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication and interpersonal skills. A positive attitude, a willingness to learn, and the ability to work under pressure are crucial. Candidates should be comfortable working in a fast-paced environment and demonstrate strong teamwork skills. Punctuality and professionalism are mandatory, as is a commitment to customer service excellence.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dimapur
Guest Relations Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Time Management Customer Service Cash Handling Problem Solving Conflict Resolution Language Skills Computer Skills Attention to Detail Front Desk
A Hotel Executive manages end-to-end travel, accommodation, and itinerary planning for clients or corporate staff, combining customer service, sales, and logistics. Key tasks include booking flights/hotels via GDS systems, crafting itineraries, negotiating vendor rates, managing cancellations, and ensuring high guest satisfaction.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tinsukia
Guest Relations Time Management Customer Service Problem Solving Conflict Resolution Language Skills Computer Skills Attention to Detail Front Desk Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Cash Handling
We are looking for a motivated Hotel Assistant to join our team in Tinsukia, Assam. This entry-level position is perfect for individuals who have recently completed their 12th grade and are eager to learn about the hospitality industry.As a Hotel Assistant, your main responsibilities will include:- **Guest Support:** Welcome guests upon arrival and assist them with check-in and check-out processes, ensuring a warm and friendly experience.- **Room Preparation:** Help in preparing rooms and common areas for incoming guests by keeping them clean and well-maintained.- **Front Desk Assistance:** Assist at the front desk by answering phone calls, responding to inquiries, and managing reservation systems under the supervision of senior staff.- **Inventory Management:** Help track and manage hotel supplies, notifying management when items are low or need to be reordered.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with guests and team members. Attention to detail is critical, as well as the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential, as this role serves as a foundation for your career in hospitality. Previous experience is not required, making this position ideal for enthusiastic individuals looking to start their journey in the hotel industry.
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Hotel Assistant Fresher

Go Star Aviation

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Tinsukia
Guest Relations Time Management Customer Service Problem Solving Conflict Resolution Language Skills Computer Skills Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Cash Handling Attention to Detail Front Desk
We are looking for a motivated and enthusiastic Hotel Assistant to join our team in Tinsukia, Assam. In this role, you will support the daily operations of the hotel and provide excellent service to our guests.Key Responsibilities:1. **Guest Service:** Greet and assist guests with check-in and check-out procedures, ensuring a welcoming experience. Respond to guest inquiries and address any issues promptly.2. **Front Desk Support:** Manage the front desk by handling phone calls, reservations, and payments. Maintain an organized and efficient reception area to enhance guest satisfaction.3. **Room Preparation:** Assist in preparing rooms for check-in, ensuring cleanliness and comfort. Check room supplies and report any maintenance issues to the appropriate department.4. **Collaboration:** Work with housekeeping and other hotel departments to coordinate services and improve guest experiences. Foster a team-oriented environment to deliver seamless service.5. **Administrative Tasks:** Help with basic administrative tasks such as maintaining records and updating guest information to streamline operations.Required Skills and Expectations:To succeed as a Hotel Assistant, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for maintaining high standards of cleanliness and guest service. You should be able to work well in a team and handle multiple tasks efficiently. A positive attitude and willingness to learn are important, especially for those with little experience in the hospitality industry. Candidates must have completed at least their 12th grade education.
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