Reservation Executive Job Vacancies in Kerala

Min 2 years of experience in Ticketing Should be IATA certified Having knowledge in GDS & NDC Should be able to speak Malayalam, English ( knowing Tamil, Hindi is an added advantage ) Job Type: Full-time

Handling inquiries:Responding to phone calls, emails, and online booking requests from potential guests. Processing bookings:Creating, modifying, and confirming reservations in the hotel's system. Managing cancellations and modifications:Handling changes to existing reservations, ensuring accuracy and communication with guests. Maintaining records:Keeping detailed and accurate records of all reservations, including guest information, dates, room types, and special requests. Ensuring compliance:Making sure reservations are booked according to hotel policies, availability, and revenue management strategies. Liaising with other departments:Coordinating with housekeeping, front desk, and other departments to ensure smooth guest arrival and stay.

Job Summary:The Senior Ticketing Executive is responsible for managing and overseeing all aspects of ticketing operations. This role involves handling complex ticketing transactions, providing exceptional customer service, and mentoring junior ticketing staff. The Senior Ticketing Executive ensures the efficiency and accuracy of ticketing processes while adhering to company policies and industry regulations.Key Responsibilities:Ticketing Operations:Oversee and manage all ticketing transactions, including booking, issuing, reissuing, and cancellations.Handle complex and high-value ticketing requests, ensuring accuracy and compliance with airline rules and regulations.Coordinate with airlines and GDS (Global Distribution System) providers to resolve ticketing issues and discrepancies.Customer Service:Provide exceptional customer service to clients by addressing inquiries, resolving issues, and offering solutions.Advise customers on travel itineraries, ticketing options, and fare rules.Ensure a high level of customer satisfaction by maintaining professionalism and efficiency in all interactions.Team Leadership:Mentor and support junior ticketing staff, providing training and guidance on ticketing procedures and best practices.Conduct performance evaluations and provide constructive feedback to improve team performance.Foster a positive and collaborative work environment within the ticketing team.System Management:Utilize GDS platforms (e.g., Amadeus, Sabre, Galileo) to perform ticketing functions efficiently.Stay updated on system enhancements and new features to improve ticketing processes.Troubleshoot system issues and coordinate with IT support for resolution.Financial Management:Ensure accurate processing of ticketing transactions to avoid financial discrepancies.Monitor and report on ticketing sales, refunds, and exchanges.Implement cost-saving measures and maximize profitability in ticketing operations.Compliance and Risk Management

Job descriptionInterview for an International and Domestic Airport Cabin Crew and Ground Staff Positions for Both Males and Females ( Freshers and Experience as well )Required Fresher and Experience, Skills, and Qualifications Only 58 Openings ( 35 Females - 23 Males ) Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Ok to Travel within India and Outside India Fresher Candidates can also apply if they are interested to make a career in this Industry. H.S. (10+2) or Equivalent and above. Age Limit: 18 to 45 years (for ground staff) Language Proficiency: English, Hindi, and any other regional language. Good Communication and Interpersonal Skills and well-groomed. Physically Fit Pleasing personality with strong interpersonal skillsDepartment : Ground Staff and Cabin Crew Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationHigh SchoolIntermediateUG: Any GraduatePG: Any PostgraduateJob descriptionKnowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise The work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining Daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRole: Reservation ExecutiveIndustry Type: Permanent on RoleEmployment Type: Full Time, PermanentRole Category: Tourism

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

He or she is responsible for handling tickets, alterations, cancellations, and providing flight timings information. A career as an Airline Ticketing Agent requires handling key operations like data entry, payment, collection and verification

Looking for young energetic Candidates with good travel industry background and must be IATA qualified and good rapport with airlines staff for group bookings. Candidate must be a graduate in any stream. Candidate must have good client back up and sales generating skills.Salary negotiable as per industry standards.

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications

We are Hiring Ticketing staff for international air tickets

Required Candidates for Airport Ground Handling, Candidates can who have graduated and they should have good communication skill in English.Prefer candidates from Kerala

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications

Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications