Job Description

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Air Ticketing Executive (International, Domestic & Cancelation Process)

Exp: 0 Months to 1 year. (Same Industry)

Key Skill: Issue tickets, making PNR, handling client over the phone

Must know how to do Issue, Reissue & Cancel Tickets

Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)

Responsibilities and Duties:

Knowledge of Domestic/International Ticketing according needs of different clients

Resolving clients complaint and escalations whenever required.

Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Issuing tickets and other relevant documents

Interacting with the airline regarding refund and cancellation policies

Maintaining daily productivity report of agents.

Handling customer service calls regarding Reservation, flight information and Marketing schemes

Required Experience, Skills and Qualifications

Experience : 0 - 4 Years

No. of Openings : 16

Role : Air Ticketing Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India

About Lead India Private lltd

Lead India is a Fast Growing Recruitment Company based Global. Lead India Jobs started its journey in 2019 by providing placement services to companies. We have around 5,000 Industries in India and now Lead India has expand its horizon across World. We have reached this Landmark only because of Hardwork, Honesty and Trust of our Valuable Clients. About Us Lead India it has never look back and is growing in leaps and bounds. Today Lead India has earned a reputation in a market for its Prompt and Quality Services. Our Approach Lead India adopt a very straight forward and Transparent approach for recruitment .
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