Array ( [0] => quality-analyst [1] => navi-mumbai ) Quality Analyst 12th Pass Jobs in Navi Mumbai
4

Quality Analyst 12th Pass Jobs in Navi Mumbai

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Walk-Ins Interview Looking For Quality Analyst

Winborn

  • 1 - 1 yrs
  • Navi Mumbai
Outbound Sales Communication Quality Analysis
Hiring Quality Analyst(Insurance Outbound Sales) Navi Mumbai Ghansoli Salary: Up to 3.80 LPAWe are looking for an experienced Quality Analyst with a background in Life Insurance outbound sales. The role involves call audits, quality monitoring, feedback, and process improvement to ensure high performance and compliance standards. Experience Required: 1+ year
View all details
Apply

Opening For Call Quality Analyst

Jaden Executive Search and Recruitment Specialist

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
Call Monitoring Call Quality
Quality assessment and control: Evaluate call agents performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.Customer feedback: Incorporate customer feedback into quality assessment processes requirementsProven experience (minimum 6 months) in quality analysis and call auditing, preferably in a customer service environment.Excellent communication skills, both written and verbal.Knowledge of relevant industry regulations and compliance standards.Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
View all details
Apply

Quality Associate

Congrow Bpo & Services

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Navi Mumbai
Call Quality Analyst Quality Analyst Quality Control Quality Associate
Hiring for 1 Quality Associate Job in Navi Mumbai, Maharashtra, Call Quality Analyst,Quality Analyst,quality control, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Call Quality Analyst,Quality Analyst,quality control etc.
View all details
Apply

Quality Analyst (BPO/ Tele Calling)

BROCUS IT SOLUTIONS

  • 2 - 5 yrs
  • 4.5 Lac/Yr
  • Vashi Navi Mumbai
BPO Analyst QA Internal Auditing Quality Analyst
Profile Quality Analyst Roles and responsibilities 1. Candidate must be comfortable working in night shift and work from office.2. Should be well versed with QC tools and methodologies.3. Proficient with MS office and reports.4. Excellent written and verbal communication.5. Should have 1 year of experience as a QA with any international BPO. Desired Candidate Profile1. Candidates must conduct audits as per defined guidelines and sampling for transaction monitoring.2. Only candidate from international background can apply.3. To create and publish regular audit reports with management.4. To drive process improvement initiatives.5. Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports.Shift Time Evening 9.00pm to Morning 6.00am.Week Off- Alternate Saturday's & All Sunday's - Fixed off
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Process Quality Analyst

Jaden Executive Search and Recruitment Specialist

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Call Monitoring Call Quality Audit Compliance Reporting
QA languages: Assamese,Telugu, Tamil, MalayalamQuality assessment and control: Evaluate call agents performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.Customer feedback: Incorporate customer feedback into quality assessment processes requirementsProven experience (minimum 6 months) in quality analysis and call auditing, preferably in a customer service environment.Excellent communication skills, both written and verbal.Knowledge of relevant industry regulations and compliance standards.Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)Eligibility Criteria: -18-35 years of age12th pass or aboveProficient/familiar in computer operationWork Location :- Koperkhairane, Navi Mumbai, 400706. (On site)
View all details
Apply

Apply to 4 Quality Analyst 12th Pass Jobs in Navi Mumbai

  • Navi Mumbai Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs