Quality Analysis Job Vacancies in Mohali

Handling HPLC and chemical analysisHandling Quality control Analysis

1. Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines2. Audit Customer responses received through surveys to identify improvement areas3. Conduct daily briefings, refresher sessions on regular basis4. Make recommendations to help reduce errors, and improve revenue generations5. Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues6. Assist in implementing changes or modifications to the Quality Assurance department's evaluation process7. Analyze the root causes for the defects identified through the audits using basic quality tools8. Report, accurately & promptly, the root causes of the defects to the business units9. Analyze trends and submit recommendations to Management for the top identified defects10. Train new hires on all Quality metrics and guidelines

1. Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines2. Audit Customer responses received through surveys to identify improvement areas3. Conduct daily briefings, refresher sessions on regular basis4. Make recommendations to help reduce errors, and improve revenue generations5. Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues6. Assist in implementing changes or modifications to the Quality Assurance department's evaluation process7. Analyze the root causes for the defects identified through the audits using basic quality tools8. Report, accurately & promptly, the root causes of the defects to the business units9. Analyze trends and submit recommendations to Management for the top identified defects10. Train new hires on all Quality metrics and guidelines