Process Executive Job Vacancies in Valasaravakkam

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

It's completely permanent job drirect hiring

Making calls: Making outbound calls to potential customers to promote products or services, or handling incoming calls from customers Explaining products: Explaining the features, benefits, and pricing of products to customers Persuading customers: Persuading customers to make purchases or schedule appointmentsCustomer service: Handling customer inquiries or complaints, and resolving customer issuesRecord keeping: Maintaining accurate records of customer interactions in a databaseFollowing up: Following up with customers to provide new products or services, and documenting customer feedback Building relationships: Building and maintaining positive relationships with future prospectsTelecallers should have excellent verbal communication and persuasion skills, as well as good listening and customer handling skills. They should also be able to handle pressure

Hiring for Customer Care Executives.Female candidates only can apply!!Job Location: Chennai maduravoyalJob Description:Customer Support ExecutiveMinimum 10th QualifiedGood Tamil communication is a must!!Candidates should be elegant!!Good team coordination is preferred!!Interested Candidates Direct Walk In:KRM Towers, 4A, 2nd Floor, Pallavan Nagar Main Rd, Pallavan Nagar, Maduravoyal, Chennai, Tamil Nadu 600095Interview timing between 11am to 5.30pm(Mon to Sat)Contact us

For Voice Process: Google Process in Software Company